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Epic River

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What Epic River is

Epic River provides digital signing and lending software for community banks and credit unions. Its platform combines borrower identity verification, eSignature, and eNotary services for commercial, consumer, and agricultural loan closings, as well as deposit account openings. Identity checks can use knowledge-based authentication, optional facial recognition, and government ID validity checks. Notarization options include remote, remote ink-signed, and in-person electronic services. The eVault tracks authoritative copies and integrates with workflows for transferring, pledging, and selling documents. Epic River says it integrates with over 100 bank systems, including document generation, imaging, eSign, and core systems, and supports current-generation cloud applications and legacy on-premise solutions. Its patient lending network connects healthcare providers with local financial institutions. Epic River’s eSign module is white-labeled by Finastra as ProSign and integrated into most Finastra lending products. The company offers API access and says it can take customers from first discussion to implementation in less than 30 days. Pricing is on request. Support is available by phone, chat, or email from 8 a.m. to 5 p.m. Mountain Time, Monday through Friday, excluding holidays and weekends.

Who it suits

Epic River is designed for community banks and credit unions handling lending and deposit account workflows. It also describes a patient lending network for healthcare providers and local financial institutions.

What it does well

Supports commercial, consumer, and agricultural loan closings
Offers remote and in-person electronic notarization
eVault tracks authoritative copies
Integrates with over 100 bank systems
Provides API access

What to know first

Pricing is available on request
Support is limited to stated weekday Mountain Time hours

Limits

Pricing is available on request. Support is available from 8 a.m. to 5 p.m. Mountain Time, Monday through Friday, excluding holidays and weekends.

Getting started

Visit the Epic River website.
Contact Epic River to request pricing and discuss the platform.
Choose a cloud application or legacy on-premise solution.
Discuss implementation and training with Epic River’s support team.
Use phone, chat or email support during its stated weekday hours.

Verdict

Epic River combines identity checks, signing, notarization, and document custody for community financial institutions. Its range of deployment options and bank integrations may suit institutions with varied systems, while pricing requires a request.

Questions

Who is Epic River designed for?

Its platform is designed for community banks and credit unions.

How much does Epic River cost?

Pricing is on request.

What signing workflows does it support?

It supports commercial, consumer and agricultural loan closings, as well as deposit account openings.

What notarization options are available?

Services include remote, remote ink-signed and in-person electronic notarization. The notary model is bring-your-own.

Can Epic River integrate with bank systems?

Epic River says it integrates with over 100 bank systems, including document generation, imaging, eSign and core systems.

What support channels and hours are available?

Support is available by phone, chat or email from 8 a.m. to 5 p.m. Mountain Time, Monday through Friday, excluding holidays and weekends.

Facts from Epic River's own pages

Acquisition: Epic River announced that it had been acquired by Kinective and said founder Jeff Grobaski would remain in a leadership role. · epicriver.com, 4 Oct 2026
Company history: Epic River says it was founded in 2005 to automate loan closing and deliver digital signing solutions. · epicriver.com, 4 Oct 2026
Core workflow: Its platform combines identity verification, eSignature and eNotary services for borrowers. · epicriver.com, 3 Oct 2026
Customer support: Epic River directs customers to its support team for training, implementation, or assistance with ProSign. · epicriver.com, 4 Oct 2026
Deployment: The platform supports current-generation cloud applications and legacy on-premise solutions. · epicriver.com, 3 Oct 2026
Document custody: Its eVault offers authoritative copy tracking and integration to transfer, pledge and sell. · epicriver.com, 3 Oct 2026
eVault: The eVault component provides authoritative-copy tracking and integration for transferring, pledging, and selling documents. · epicriver.com, 4 Oct 2026
Finastra: Epic River’s eSign module is white-labeled by Finastra as ProSign and integrated into most Finastra lending products. · epicriver.com, 4 Oct 2026
Founded: 2005 · epicriver.com, 28 Sept 2026
Headquarters: Fort Collins, Colorado, United States · epicriver.com, 28 Sept 2026
Identity checks: ID verification can use knowledge-based authentication, optional facial recognition and government ID validity checks. · epicriver.com, 3 Oct 2026
Identity verification: Identity verification includes knowledge-based authentication, with optional facial recognition and government ID validity checks. · epicriver.com, 4 Oct 2026
Implementation: Epic River says it can take customers from first discussion to implementation in less than 30 days. · epicriver.com, 4 Oct 2026
Integrations: Epic River says it integrates with over 100 bank systems, including document generation, imaging, eSign, and core systems. · epicriver.com, 4 Oct 2026
Loan workflows: The platform supports commercial, consumer, and agricultural loan closing and deposit account opening. · epicriver.com, 4 Oct 2026
Notarization: Notary services include full remote, remote ink-signed, and in-person electronic notarization. · epicriver.com, 4 Oct 2026
Notary: The platform offers remote, remote ink-signed and in-person electronic notarization services. · epicriver.com, 3 Oct 2026
Patient lending: Epic River’s patient lending network connects healthcare providers with local financial institutions to help make medical bills more affordable. · epicriver.com, 3 Oct 2026
Phishing defense: Email domain integration lets platform communications come from the bank’s domain. · epicriver.com, 4 Oct 2026
Product: Epic River provides a digital signing platform with eSignature, identity verification, and remote online notary services for community banks and credit unions. · epicriver.com, 4 Oct 2026
Security: Epic River says it uses organizational, technical and physical safeguards to protect personal information, but does not guarantee its security. · epicriver.com, 3 Oct 2026
Signing: The eSignature component supports commercial, consumer and agricultural loan closings and deposit account openings. · epicriver.com, 3 Oct 2026
Support: Support is available by phone, chat or email from 8 a.m. to 5 p.m. Mountain Time, Monday through Friday, excluding holidays and weekends. · epicriver.com, 3 Oct 2026
Target customers: The platform is designed for community banks and credit unions. · epicriver.com, 4 Oct 2026

Where Epic River stands on Freedom251

Legal Notarization Software#16 of 23