DRIVETHRUiQ is a cloud platform that gives drive-thru operators live service information and analytics to help improve speed, throughput, and profitability. Its timer screen displays service times, goals, bottlenecks, parked cars, customer journey times, car counts, and alerts when targets are at risk. Operators can choose computer-vision detection to monitor pre-lane activity, follow customer journeys through wait bays, identify car reversals, and support multi-lane layouts. Loop-based detection tracks service points and is described for simpler single- or dual-lane locations. Panorama, its cloud analytics suite, offers custom dashboards, more than 80 reports, hourly trends, leaderboards, anomaly alerts, and data export. A ranking screen compares stores across a district, region, or enterprise using selected priorities. Customers using VIDEOiQ, DATAiQ, and DRIVETHRUiQ can use 360iQ to combine service-point performance with store KPIs, synchronized video, and POS data. Listed POS integrations include Aloha, Brink, Clover, Oracle Simphony, QU, Revel, Square, and Toast. The product is intended for operators from one high-volume restaurant to businesses with hundreds of locations.
Who it is for
It is aimed at quick-service restaurant, convenience-store, and retail operators managing drive-thru service. The stated scale ranges from one high-volume restaurant to businesses with hundreds of locations.
What is good
- Timer screen tracks service times and bottlenecks
- Computer vision supports multi-lane layouts
- Panorama includes more than 80 reports
- 360iQ combines performance, video, and POS data
- Listed POS integrations include Square and Toast
What to know first
- Real-time goal notifications require a Multi-View license or higher
- Loop-based detection is described for simpler lane layouts
Verdict
DRIVETHRUiQ combines live drive-thru monitoring with reporting, store rankings, and multiple detection options. Check the Panorama license requirements if goal notifications are important to your operation.
Compared on restaurant drive-thru software
- Lane management
- Yes
- Kitchen coordination
- Yes
- Throughput analytics
- Yes
- Arrival detection
- Yes
- Deployment
- cloud
