ConverseNow Drive-Thru Automation takes and processes restaurant drive-thru orders using AI-powered voice ordering. Its listed operational outcomes include reduced wait times, increased throughput, order-accuracy tracking and real-time analytics. Restaurants can customize menus, workflows, integrations and languages, then configure a brand voice, regional dialects, localization by region or store, upsell logic and coupon behavior. The cloud-deployed product describes multilingual voice support and includes a Spanish-language ordering demonstration. Order confirmation boards and POS integration are described as giving restaurant teams real-time visibility and control. Named integration partners include Brink POS, Fiserv, Focus, ItsaCheckmate, NCR Aloha, Olo, PAR, Qu and Xpient. ConverseNow says the service includes live support around the clock. The company says it launched in 2018 and is based in Austin, Texas. Pricing is available on request, with service terms provided through consultation or an order form.
Who it is for
It is designed for restaurants and may suit owners, operators and frontline staff seeking automated drive-thru order taking and processing. Guests are also among the intended users described by ConverseNow.
What is good
- Supports multilingual voice ordering.
- Menus, workflows and integrations can be customized.
- Includes order-accuracy tracking and real-time analytics.
- Named integrations include Brink POS and NCR Aloha.
- Live support is available 24 hours a day.
What to know first
- Pricing is available only on request.
- Service terms are provided through consultation or an order form.
- Security of transmitted or stored information is not guaranteed.
Verdict
The product combines customizable voice ordering with analytics and restaurant system integrations. Pricing requires a request, and ConverseNow states it cannot guarantee the security of transmitted or stored information.
Get started with ConverseNow Drive-Thru Automation
- Visit the ConverseNow product website.
- Discuss pricing and service terms with ConverseNow through consultation or an order form.
- Configure menus, workflows, integrations, and languages for the restaurant.
- Set the brand voice, regional or store localization, upsell logic, and coupon behavior.
- Use the cloud-deployed service with its supported web platform.
Questions about ConverseNow Drive-Thru Automation
How much does ConverseNow Drive-Thru Automation cost?
The product is paid, and pricing is available on request. Service terms are provided through consultation or an order form.
What platform does it support?
The listed platform is web, and deployment is cloud-based.
Which integrations are named?
The product page names Brink POS, Fiserv, Focus, ItsaCheckmate, NCR Aloha, Olo, PAR, Qu, and Xpient.
Does it support languages besides English?
ConverseNow describes multilingual voice support, and its product page includes a Spanish-language ordering demonstration.
Who makes the product?
ConverseNow Technologies Inc. lists its headquarters in Austin, Texas, and says it launched in 2018.
How does the privacy policy describe data handling?
It says order-related data may be transferred to the relevant parent restaurant organization and its franchisees. It also says ConverseNow uses commercially reasonable security controls but cannot guarantee the security of transmitted or stored information.
ConverseNow Drive-Thru Automation plans and pricing
All plansCompared on restaurant drive-thru software
- Voice ordering
- Yes
- Throughput analytics
- Yes
- Deployment
- cloud
