Freedom251 › Restaurant Drive-Thru Software
Graivy ServThru
What Graivy ServThru is
Graivy ServThru is a web-based, voice-driven assistant that takes drive-thru orders for quick-service restaurants. It handles simple orders and customizations, then sends confirmed orders to the restaurant’s POS in real time so the kitchen can begin preparation. Staff take over for payment and the final handoff. ServThru works with existing POS systems and drive-thru hardware, including legacy equipment and newer technology. Restaurants can change menus for promotions, seasonal updates, and limited-time offers. The system monitors orders as they happen and alerts staff when a situation needs human judgment. It also provides real-time information about order trends and peak times. Graivy describes ServThru as suitable for a single restaurant or a chain, scaling from one location to 100. The company is based in Toronto, Ontario, Canada, and invites prospective customers to request a demo, with a path to a pilot. Pricing is on request.
Who it suits
ServThru suits quick-service restaurants that want voice-driven drive-thru ordering connected to their existing POS and hardware. Graivy describes it for single locations and chains scaling up to 100 locations.
What it does well
- Sends confirmed orders to the POS in real time
- Supports menu updates for promotions and seasonal offers
- Works with legacy and newer drive-thru hardware
- Provides real-time order trend and peak-time insights
- Alerts staff when human judgment is needed
What to know first
- Pricing is available on request
- Staff handle payment and the final handoff
Limits
Pricing is available on request. Restaurant staff handle payment and the final handoff after an order is sent to the POS.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| ServThru | Pricing not listed; request a demo | On request |
As graivy.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Graivy website.
- Request a demo through Graivy.
- Discuss a pilot and setup with Graivy.
- Use the web-based service with the restaurant’s POS and drive-thru hardware.
Verdict
ServThru combines voice ordering with live POS handoff, menu updates, and operational insights for quick-service restaurants. Restaurants considering it will need to request pricing and arrange for staff to handle payment and the final handoff.
Questions
How much does ServThru cost?
Pricing is on request. Graivy invites prospective customers to request a demo.
Which platforms does ServThru support?
ServThru is available on the web.
Does ServThru work with existing POS systems and drive-thru hardware?
Graivy says it integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology.
Who handles payment?
Restaurant staff handle payment and the final handoff after order confirmation.
Can I request a demo?
Yes. Graivy invites prospective customers to request a demo and says it offers a path to a pilot.
Facts from Graivy ServThru's own pages
- Company focus
- Graivy says it founded the company to bring precision, reliability, and speed to the quick-service restaurant industry, with ServThru as its flagship solution. · graivy.com, 8 Oct 2026
- Demo and support
- Graivy invites prospective customers to request a demo and says contact form submissions receive a response within 24–48 hours. · graivy.com, 4 Oct 2026
- Hardware compatibility
- The product page says ServThru integrates with existing drive-thru hardware, including legacy systems and newer technology. · graivy.com, 8 Oct 2026
- Headquarters
- Graivy lists its headquarters at 35 John Street, Suite 2E204, Toronto, Ontario, M5V 3G6. · graivy.com, 8 Oct 2026
- Human handoff
- After order confirmation, the restaurant team handles payment and the final handoff. · graivy.com, 4 Oct 2026
- Integrations
- ServThru integrates with existing POS systems and drive-thru hardware, including legacy systems and newer technology. · graivy.com, 4 Oct 2026
- Intended customers
- Graivy describes its solutions as built for the quick-service restaurant industry. · graivy.com, 4 Oct 2026
- Menus
- ServThru supports menu changes for promotions, seasonal updates, and limited-time offers. · graivy.com, 4 Oct 2026
- Menu updates
- The page says menu changes, including promotions, seasonal updates, and limited-time offers, can happen instantly. · graivy.com, 8 Oct 2026
- Monitoring
- Graivy says it monitors orders as they happen and alerts staff when human judgment is needed. · graivy.com, 4 Oct 2026
- Operational insights
- ServThru provides real-time insights into order trends and peak times. · graivy.com, 8 Oct 2026
- Payment handoff
- The product page says restaurant staff handle payment and the final handoff after the order is sent to the POS. · graivy.com, 8 Oct 2026
- POS integration
- ServThru integrates with existing POS systems and sends confirmed orders to the POS in real time. · graivy.com, 8 Oct 2026
- POS workflow
- ServThru sends confirmed orders directly to the POS in real time so the kitchen can begin preparation. · graivy.com, 4 Oct 2026
- Product
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders. · graivy.com, 4 Oct 2026
- Purpose
- ServThru is a touchless, voice-driven assistant that takes drive-thru orders for quick-service restaurants. · graivy.com, 8 Oct 2026
- Scale
- Graivy says ServThru supports operations ranging from one restaurant to an entire chain, and describes scaling from one location to 100. · graivy.com, 8 Oct 2026
- Security
- The ServThru page says the restaurant team manages payment and describes the transaction as secure; it does not specify a security certification. · graivy.com, 4 Oct 2026
- Security detail
- The page describes the staff-managed transaction as secure but does not name a security certification or compliance standard. · graivy.com, 8 Oct 2026
- Support
- Graivy says it helps ensure the product runs smoothly during setup and offers a demo with a path to a pilot. · graivy.com, 8 Oct 2026
- Voice ordering
- ServThru is described as handling simple orders and full customizations using voice technology tuned for real-world customers. · graivy.com, 8 Oct 2026
Where Graivy ServThru stands on Freedom251
- Restaurant Drive-Thru Software#8 of 23