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DIY Surveys
What DIY Surveys is
DIY Surveys provides survey communications through email, SMS, RCS, WhatsApp and other channels, with a free plan. Its DIY survey software is described for small businesses, students and people who are not research specialists: users can create surveys, share them by email or SMS and view results in real time. Research teams can use workflows and templates for market research, while the enterprise offering targets CX, EX, VoC and research programmes. The enterprise service connects to audiences in 212 countries and territories through direct operator connections, aggregates 10 global messaging providers and supports programme failover. DIY Surveys handles operator registration and compliance, messaging connections, delivery reporting and secure survey-data transfer. Its REST API can send and receive messages, track delivery, retrieve message history and survey results, and manage keywords. Authentication options are Basic and HMAC, with HMAC recommended for production applications; requests must use HTTPS. Webhooks are supported, and results can be exported as CSV, PIPE, TAB, XML, JSON, Excel or PDF. The company lists 2020 as its founding year.
Who it suits
The free DIY survey software suits small businesses, students and non-specialists who need to create and share surveys. Its enterprise service and API may suit research or customer, employee and voice-of-customer programmes using multiple messaging channels.
What it does well
- Free plan is listed
- Supports email, SMS, RCS and WhatsApp
- Enterprise service reaches 212 countries and territories
- REST API supports message and survey-result retrieval
- Results export to CSV, XML, JSON, Excel and PDF
What to know first
- Production API use is recommended to use HMAC authentication
- API requests must use HTTPS
- Data protection policy is available on request
Limits
The survey software is described for survey creation, email or SMS sharing and real-time results. Enterprise service pricing and terms are provided through a tailored proposal rather than a standard listed amount.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Tailored proposal | No charge; no obligation · Pricing tailored to requirements · proposal and pricing within 24 hours | On request |
As diysurveys.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://diysurveys.com/
- Choose the free plan or request a tailored enterprise proposal
- Create surveys for email or SMS sharing
- Use the web platform or REST API
- Configure Basic or HMAC authentication for API access
- Connect webhooks and choose an export format for results
Verdict
DIY Surveys spans simple survey creation and sharing through to multi-channel enterprise communications and API workflows. The free plan is listed, while enterprise pricing is tailored to requirements.
Questions
Does DIY Surveys have a free plan?
Yes. DIY Surveys lists a free plan for its survey software.
Which channels can it use?
It supports email, SMS, RCS, WhatsApp and other channels.
Does it offer an API?
Yes. The REST API sends and receives messages, tracks delivery, manages keywords and retrieves histories and survey results.
What authentication does the API support?
Basic and HMAC authentication are supported, with HMAC recommended for production applications.
Which export formats are available?
Results can be exported as CSV, PIPE, TAB, XML, JSON, Excel or PDF.
What does the enterprise proposal cost?
The tailored-proposal plan is billed No charge with no obligation; proposal and pricing are tailored to requirements.
Facts from DIY Surveys's own pages
- API
- The REST API supports sending and receiving messages, tracking delivery, retrieving message history, managing keywords and retrieving survey results. · apidocs.diysurveys.com, 9 Oct 2026
- API security
- The API supports Basic and HMAC authentication, and the maker recommends HMAC for production applications. · apidocs.diysurveys.com, 9 Oct 2026
- API transport
- The maker’s API documentation says requests use HTTPS and that HTTP is not supported. · apidocs.diysurveys.com, 9 Oct 2026
- Data protection
- The API FAQ says a data protection policy is available on request and that data associated with a specific mobile number can be deleted. · apidocs.diysurveys.com, 9 Oct 2026
- Enterprise use
- Its enterprise offering targets CX, EX, VoC and research programmes. · diysurveys.com, 9 Oct 2026
- Founded
- The company page lists 2020 as its founding year. · diysurveys.com, 9 Oct 2026
- Global coverage
- The enterprise service connects to audiences in 212 countries and territories through direct operator connections. · diysurveys.com, 9 Oct 2026
- Messaging providers
- The enterprise service aggregates 10 global providers and supports programme failover. · diysurveys.com, 9 Oct 2026
- Operations
- DIY Surveys says it handles operator registration and compliance, messaging connections, delivery reporting and secure survey data transfer. · diysurveys.com, 9 Oct 2026
- Product
- DIY Surveys provides survey communications through email, SMS, RCS, WhatsApp and other channels. · diysurveys.com, 9 Oct 2026
- Research teams
- The maker describes its market research software as offering control, flexibility, scalable costs and research workflows and templates. · diysurveys.com, 9 Oct 2026
- Small business use
- The maker says its DIY survey software is for small businesses, students and non-research specialists, with survey creation, email or SMS sharing and real-time results. · diysurveys.com, 9 Oct 2026
- Support
- The maker directs users to report API issues through public GitHub Issues and to contact it directly for service security issues. · apidocs.diysurveys.com, 9 Oct 2026
Where DIY Surveys stands on Freedom251
- Survey API Software#6 of 31