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Distribution Engine

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What Distribution Engine is

Distribution Engine is a web-based, Salesforce-native tool for assigning work without code. It routes leads, cases, opportunities, accounts, contacts, and custom objects using territory, skills, workload, availability, ownership, SLA, and round-robin criteria. Incoming leads can be matched with existing accounts or contacts and sent to their current owner. Duplicate leads can be merged, and matched leads can be converted automatically into contacts and opportunities. Availability-aware routing skips representatives on PTO, out of office, or shift breaks. Workload rules support capacity limits and daily or weekly caps. The maker describes the product as fully native to Salesforce, without an integration layer or extra login, with data stored in the customer’s Salesforce organization. A 30-day trial is available through Salesforce AppExchange without a credit card. Paid plans are billed annually, start at $20 per user per month, and require at least five licenses.

Who it suits

It suits RevOps professionals, Salesforce administrators, and companies where incorrect assignments carry significant consequences. Teams must already use Salesforce and meet the five-license minimum for paid plans.

What it does well

  • Routes many Salesforce record types without code
  • Combines territory, skills, workload, and availability rules
  • Matches leads to existing account owners
  • Merges duplicates and converts matched leads automatically
  • 30-day AppExchange trial requires no credit card

What to know first

  • Paid plans require at least five licenses
  • Plans are billed annually
  • Premier Support adds a 20% surcharge
  • It is designed around Salesforce

Limits

The trial lasts 30 days. Paid plans require annual billing and a minimum order of five licenses.

Plans

PlanBilled and limitsPrice
StarterBilled annually; page shows $20 USD/User/Month · Minimum 5 licenses$20 a month
AdvancedBilled annually; page shows $35 USD/User/Month · Minimum 5 licenses$35 a month
UnlimitedBilled annually; page shows $55 USD/User/Month · Minimum 5 licenses$55 a month

As distributionengine.com lists them, read 7 Oct 2026. The maker's own page has the final word.

Getting started

  1. Open the Distribution Engine website
  2. Start a 30-day trial through Salesforce AppExchange
  3. Use the service within Salesforce
  4. Choose a paid plan with at least five licenses when the trial ends
  5. Configure routing, territory, qualification, or workflow rules

Verdict

Distribution Engine provides detailed Salesforce assignment logic, including ownership matching, deduplication, availability, and capacity controls. The annual billing and five-user minimum matter for smaller teams, while the AppExchange trial offers a way to evaluate it first.

Questions

How much does Distribution Engine cost?

Plans start at $20/user/mo, billed annually, with a minimum order of five licenses. Listed plans are Starter at $20, Advanced at $35, and Unlimited at $55 USD/User/Month.

Is there a free trial?

Yes. A 30-day trial is available through Salesforce AppExchange without a credit card.

Which records can it route?

It supports leads, cases, opportunities, accounts, contacts, and custom objects.

Does it require another integration or login?

It is described as 100% Salesforce-native, with no integration layer or extra login.

What does Premier Support include?

Premier Support costs a 20% surcharge and includes direct phone and email support, with average response under 30 minutes.

Facts from Distribution Engine's own pages

Audience
The maker describes the product as routing for companies where a wrong assignment has high stakes and for RevOps professionals and Salesforce admins. · distributionengine.com, 7 Oct 2026
Availability
Availability-aware routing avoids reps who are on PTO, out of office, or on a shift break. · distributionengine.com, 7 Oct 2026
Company history
The company says it has helped teams assign work inside Salesforce since 2011 and that Distribution Engine launched in 2012. · distributionengine.com, 7 Oct 2026
Data security
The maker says product data is stored in the customer’s Salesforce org under Salesforce’s data security and privacy policies. · distributionengine.com, 7 Oct 2026
Deduplication
The product can merge duplicate leads and automatically convert matched leads to contacts and opportunities. · distributionengine.com, 7 Oct 2026
Headquarters
Wilmington, Delaware, USA; London, UK · distributionengine.com, 23 Sept 2026
Integration
Distribution Engine is described as 100% Salesforce-native, with no integration layer or extra login. · distributionengine.com, 7 Oct 2026
Lead matching
It matches incoming leads to existing accounts and contacts so they can route to the existing owner. · distributionengine.com, 7 Oct 2026
Pricing limits
Paid plans are priced per user, billed annually, and start at a minimum order of five licenses. · distributionengine.com, 7 Oct 2026
Purpose
Distribution Engine provides Salesforce lead distribution, case assignment, round-robin, and territory management without code. · distributionengine.com, 7 Oct 2026
Record types
The product supports routing leads, cases, opportunities, accounts, contacts, and custom objects. · distributionengine.com, 7 Oct 2026
Routing rules
Routing can combine territory, skills, workload, availability, ownership, SLA, and round-robin criteria. · distributionengine.com, 7 Oct 2026
Support
Premier Support costs a 20% surcharge and includes direct phone and email support, with an average response time under 30 minutes. · distributionengine.com, 7 Oct 2026
Trial
A 30-day free trial is available through Salesforce AppExchange with no credit card required. · distributionengine.com, 7 Oct 2026
Workload limits
Workload routing supports capacity limits and daily or weekly caps for reps. · distributionengine.com, 7 Oct 2026

Where Distribution Engine stands on Freedom251

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