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Dispatch Pro
What Dispatch Pro is
Dispatch Pro is a field service management platform for businesses that schedule jobs, send technicians to assignments, and keep customers informed as work progresses. It is described for HVAC, plumbing, electrical, and contracting operations. A calendar supports skill-aware assignments, while route optimization and a dispatch map with live job status and technician GPS help coordinate work in the field. Technicians can use a phone or tablet to check schedules and job details, update a job’s status, take photos, and capture completion signatures. Reports can be set to a date range and cover jobs, invoices, labor hours, and signatures, with CSV exports for summaries, jobs, or invoices. Customer notifications and two-way messaging are also available.
Dispatch Pro runs on Android, iOS, and the web. Technicians can use its mobile-browser experience without installing a separate app-store download. Live tracking depends on location permission, including background location when granted. Starter costs $99 a month, billed month-to-month, for up to 10 users; Professional costs $399 a month, billed month-to-month, for up to 50 users. Enterprise has custom pricing and unlimited users. The company is based in McKinney, Texas, and says it is independently developed and not affiliated with ServiceTitan.
Who it suits
Dispatch Pro suits HVAC, plumbing, electrical, and contracting businesses that need to schedule field jobs and coordinate technicians. It may fit teams that want job updates, customer messaging, and work reports alongside dispatch tools.
What it does well
- Assign jobs by technician skills and optimize routes.
- See job status and technician GPS on a dispatch map.
- Technicians can update jobs, take photos, and collect signatures.
- Export summaries, jobs, or invoices as CSV files.
- Use a mobile browser without a separate app-store download.
What to know first
- Starter is limited to 10 users.
- Professional is limited to 50 users.
- Live tracking requires location permission.
- No free plan or free trial.
Limits
Starter supports up to 10 users and Professional up to 50; Enterprise allows unlimited users. Live dispatch tracking will not work without location permission.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Professional | Month-to-month · Up to 50 users · priority email and phone support | $399 a month |
| Starter | Month-to-month · Up to 10 users · email support | $99 a month |
| Enterprise | Custom; annual billing is available and may include a discount · Unlimited users · onboarding assistance · optional custom workflows · SLA by written agreement | On request |
As dispatch-pro.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://dispatch-pro.com/.
- Choose Starter, Professional, or contact the team about Enterprise.
- Use the web experience or access Dispatch Pro on Android or iOS.
- Technicians can open the mobile browser experience without a separate app-store download.
- Grant location permission for live dispatch tracking.
Verdict
Choose Dispatch Pro if your field service business needs skill-aware scheduling, technician dispatch, and customer updates in one workflow. Teams needing more than 50 users must consider Enterprise, which has custom pricing; live tracking also requires location permission.
Questions
How much does Dispatch Pro cost?
Starter is $99 a month, billed month-to-month. Professional is $399 a month, billed month-to-month; Enterprise pricing is custom.
Is there a free plan or trial?
Dispatch Pro has no free plan and no free trial.
Which platforms does it support?
Dispatch Pro is available on Android, iOS, and the web. Technicians can also use its mobile-browser experience without a separate app-store download.
How many users can each plan support?
Starter supports up to 10 users, Professional up to 50, and Enterprise has unlimited users. Each person who logs in counts as one user.
Does live tracking need location access?
Yes. Live dispatch tracking requires location permission, including background location when granted.
Who makes Dispatch Pro?
Dispatch Pro says it is independently developed and based in McKinney, Texas. It says it is not affiliated with ServiceTitan.
Facts from Dispatch Pro's own pages
- Headquarters
- McKinney, Texas, United States · dispatch-pro.com, 28 Sept 2026
- Integrations and providers
- The privacy policy names Stripe for payments, Infobip for SMS, Firebase for push notifications, Telnyx for voice, and maps as service providers; custom integrations are reviewed with support. · dispatch-pro.com, 4 Oct 2026
- Location permissions
- Dispatch Pro collects technician location for dispatch and job check-in, including background location when the user grants that permission; live dispatch tracking will not work without location permission. · dispatch-pro.com, 4 Oct 2026
- Maker and location
- Dispatch Pro says it is independently developed, based in McKinney, Texas, and not affiliated with ServiceTitan. · dispatch-pro.com, 4 Oct 2026
- Mobile access
- The support page says Dispatch Pro works in modern desktop and mobile browsers, and technicians do not need a separate app store download for the mobile browser experience. · dispatch-pro.com, 4 Oct 2026
- Plan limits
- Starter includes up to 10 users, Professional up to 50, and Enterprise unlimited users; each person who logs in counts as one user. · dispatch-pro.com, 4 Oct 2026
- Related products
- Freight Logix supports multi-stop loads and driver dispatch, while Build Logix handles construction takeoff and estimating with winning bids transferable into Dispatch Pro jobs. · dispatch-pro.com, 4 Oct 2026
- Reports and exports
- Date-range reports cover jobs, invoices, labor hours, and completion signatures, with CSV exports for summaries, jobs, or invoices. · dispatch-pro.com, 4 Oct 2026
- Scheduling and routing
- Features include calendar scheduling, skill-aware assignment, route optimization, and a dispatch map with live job status and technician GPS. · dispatch-pro.com, 4 Oct 2026
- Security and data use
- The company says it uses company-scoped data, role-based access, and encrypted browser connections, and that it does not sell personal or location data. · dispatch-pro.com, 4 Oct 2026
- Support
- Support is available by phone, email, contact form, FAQs, documentation, and workflow guides; plan-specific onboarding and implementation scope should be confirmed with the team. · dispatch-pro.com, 4 Oct 2026
- Technician tools
- Technicians can use a phone or tablet to view schedules and job details, update status, capture photos, and collect completion signatures. · dispatch-pro.com, 4 Oct 2026
- What it does
- Dispatch Pro is a field service management platform for scheduling jobs, dispatching technicians, and keeping customers updated in real time. · dispatch-pro.com, 4 Oct 2026
- Who it serves
- The company describes Dispatch Pro as built for HVAC, plumbing, electrical, and contracting businesses. · dispatch-pro.com, 4 Oct 2026
Where Dispatch Pro stands on Freedom251
- Dispatch Management Software#14 of 27