Dispatch

What Dispatch is

Dispatch is a service orchestration platform that brings brands, contractors, and customers together to manage service jobs from acceptance through completion. Businesses can onboard providers, match them with work, and monitor network performance. Scheduling, routing, and resource management tools help coordinate jobs, while real-time updates and service activity statuses show progress. Service quality monitoring adds visibility into work standards. Dispatch Communicate handles customer and provider communications within the platform. Dispatch offers a worker mobile app, territory management, map-based schedule views, and live location tracking. Listed integrations include Salesforce, Oracle Field Service Cloud, Microsoft Dynamics, HubSpot, QuickBooks, and Zapier; Dispatch Connect documentation describes bi-directional integrations. The enterprise platform requires a demo, while its published subscription plans are for service providers. Pro is $139 a month, Plus is $267 a month, and Power is $399 a month, each billed monthly. The listed starting price is From $115/mo (annual) · 7-day trial, and there is no free plan. Dispatch is available on Android, iOS, and web.

Who it suits

Dispatch suits businesses coordinating service work across brands, contractors, and customers, particularly those that need provider onboarding, job matching, scheduling, and network visibility. Service providers can consider the published plans, while enterprises can request a demo.

Limits

There is no free plan. The listed starting offer includes a 7-day trial; Pro, Plus, and Power are paid monthly subscriptions, and enterprise pricing requires a demo.

Getting started

1. Visit the Dispatch website.
2. Choose Android, iOS, or web access.
3. If evaluating the enterprise platform, request a demo.
4. For a service-provider subscription, review Pro, Plus, or Power.
5. Use the 7-day trial if starting through the listed annual offer.

Verdict

Choose Dispatch if you need to coordinate providers and service jobs with scheduling, live updates, and network monitoring in one platform. Look elsewhere if you need a free plan or want enterprise pricing published without requesting a demo.