Freedom251 › Predictive Dialer Software
DialB
What DialB is
DialB is a cloud platform for outbound and blended calling operations, accessed through the web. It offers predictive, power, preview, and manual dialing, plus blended inbound calling. Its predictive engine adjusts pacing based on live answer rates, talk times, and agent availability while observing a configured abandonment target. Answering machine detection, included in every plan, filters voicemails before they reach agents. DialB monitors caller IDs for spam labeling and scores their reputation. Other capabilities include AI voice agents, agent assistance, campaign management, and machine-learning analytics. Its compliance toolkit covers DNC scrubbing, quiet hours, consent tracking, frequency caps, and audit trails. DialB describes encryption, role-based access, audit logging, and retention controls as safeguards intended to support HIPAA programs, but says it is not HIPAA certified. Plans are quoted per seat plus telephony usage, with minutes and phone numbers billed at quoted rates. Team, Scale, and Enterprise target focused outbound teams, growing call floors, and multi-site or regulated operations. Setup requires no hardware or on-premise installation.
Who it suits
DialB suits outbound teams, growing call floors, and multi-site operations or BPOs. It may also suit regulated teams seeking the listed compliance toolkit and HIPAA-supporting controls, while noting that DialB is not HIPAA certified.
What it does well
- Four dialing modes, including predictive and manual.
- Answering machine detection is included in every plan.
- Compliance toolkit includes consent tracking and audit trails.
- No hardware or on-premise installation is needed.
What to know first
- Pricing is quoted per seat plus telephony usage.
- Minute and phone-number rates are provided in the quote.
- DialB says it is not HIPAA certified.
Limits
There is no free plan. Team is quoted per seat plus telephony usage, with minutes and phone numbers billed at rates in the quote.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Team | Per-seat + usage · quoted for your team · Full platform · guided onboarding and campaign setup · number provisioning and DID health monitoring · standard support | On request |
| Enterprise | Per-seat + usage · quoted for your team · Everything in Scale · custom compliance configuration · HIPAA-ready controls and security review support · volume terms and custom reporting | On request |
| Scale | Per-seat + usage · quoted for your team · Everything in Team · expanded DID pools with managed rotation strategy · AI voice agents for overflow and after-hours coverage · priority support and a named success contact | On request |
As dialb.com lists them, read 8 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the DialB website
- Request a quote for per-seat pricing and telephony usage
- Sign up for a plan; Team includes guided onboarding and campaign setup
- Use the web platform; DialB says most teams can begin dialing within days after signing
Verdict
DialB brings several dialing modes, blended inbound calling, and compliance tools into a web platform. Request a quote to understand seat and usage costs, and assess its HIPAA-related controls with the stated lack of certification in mind.
Questions
Does DialB have a free plan?
No. DialB is a paid service, with pricing available on request.
How is DialB priced?
Plans are quoted per seat plus telephony usage. Minutes and phone numbers are billed at rates provided in the quote.
Which platforms does DialB support?
The listed platform is web.
What dialing modes are available?
DialB offers predictive, power, preview, and manual dialing, as well as blended inbound calling.
Does DialB support HIPAA programs?
DialB describes encryption, role-based access, audit logging, and retention controls as safeguards designed to support HIPAA programs. It says it is not HIPAA certified.
What support comes with each plan?
Team includes standard support; Scale adds priority support and a named success contact; Enterprise includes dedicated success.
Facts from DialB's own pages
- Adaptive pacing
- The predictive engine adjusts pacing to live answer rates, talk times, and agent availability while respecting a configured abandonment target. · dialb.com, 8 Oct 2026
- AI features
- DialB offers AI voice agents, agent assistance, campaign management, and machine-learning analytics. · dialb.com, 8 Oct 2026
- Answering machine detection
- Answering machine detection filters voicemails before they reach agents and is included in every plan. · dialb.com, 8 Oct 2026
- Caller ID reputation
- The platform continuously scores caller IDs and monitors numbers for spam labeling. · dialb.com, 8 Oct 2026
- Compliance
- Its toolkit includes DNC scrubbing, quiet hours, consent tracking, frequency caps, and audit trails. · dialb.com, 8 Oct 2026
- Dialing
- It offers predictive, power, preview, and manual dialing, plus blended inbound calling. · dialb.com, 8 Oct 2026
- HIPAA controls
- DialB describes encryption, role-based access, audit logging, and retention controls as safeguards designed to support HIPAA programs, and says it is not HIPAA certified. · dialb.com, 8 Oct 2026
- Integrations
- The predictive dialer page says new leads can post from forms and lead vendors, but does not name specific integration partners. · dialb.com, 8 Oct 2026
- Intended users
- DialB describes plans for focused outbound teams, growing call floors, and multi-site operations, BPOs, and regulated industries. · dialb.com, 8 Oct 2026
- Pricing structure
- Plans are quoted per seat plus telephony usage, with minutes and phone numbers billed at rates provided in the quote. · dialb.com, 8 Oct 2026
- Product
- DialB is a cloud platform for outbound and blended calling operations. · dialb.com, 8 Oct 2026
- Setup
- DialB says most teams can begin dialing within days after signing and that no hardware or on-premise installation is needed. · dialb.com, 8 Oct 2026
- Support
- Team includes standard support, Scale includes priority support and a named success contact, and Enterprise includes dedicated success. · dialb.com, 8 Oct 2026
Where DialB stands on Freedom251
- Predictive Dialer Software#18 of 28