Freedom251 › Predictive Dialer Software
Pims Auto Dialer
What Pims Auto Dialer is
Pims Auto Dialer is Pimsware’s cloud-based SaaS dialer for outbound calling, inbound conversations, and contact center workflows. It supports predictive, inbound, outbound, and blended campaigns, plus unattended dialing that can deliver prerecorded voice messages. Its adaptive algorithm is designed to route live calls to agents while handling answering machines, disconnected numbers, and operator intercepts. Campaign tools include agent scripts tailored to each campaign, call list management, dispositions, and configurable dialing settings. Teams can use CRM screen pops and import CRM call lists through FTP. The dialer provides call recordings, statuses, agent activity details, and reports; recording can run automatically or be controlled by an agent. Compliance controls include do-not-call lists, role-based permissions, time-zone restrictions, and FTC-related drop-call controls. Pimsware says there is no minimum user count, call lists are unlimited, and outbound minutes to the United States and Canada are unlimited; dialing can use up to a 4:1 line ratio. The web-based workspace supports remote agents and call activity management. The listed plan costs $175 per agent per month and includes one US DID, unlimited domestic inbound and outbound minutes, and support. Pimsware is based in the Atlanta area and says it has developed software since 2005.
Who it suits
Pims Auto Dialer suits call center operations, lead generation teams, and marketing campaigns that need outbound dialing alongside inbound or blended calling. It can also fit remote agent teams that need campaign scripts, call activity management, recordings, and reporting.
What it does well
- Supports predictive, inbound, outbound, blended, and unattended dialing.
- Includes CRM screen pops and FTP call-list imports.
- Provides campaign scripts, list management, and dispositions.
- Includes recordings, call statuses, agent activity, and reports.
- No minimum user count; unlimited call lists and domestic minutes.
What to know first
- There is no free plan.
- The listed plan costs $175 per agent per month.
- The listed platform options are macOS, web, and Windows.
Limits
The listed Predictive Dialer plan costs $175 per agent per month. The facts state there is no free plan; the plan includes one US DID and unlimited domestic inbound and outbound minutes.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Predictive Dialer | per agent per month · 1 US DID · unlimited inbound and outbound domestic minutes · support | $175 a month |
As pimsware.com lists them, read 7 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Pims Auto Dialer website.
- Select the Predictive Dialer plan at $175 per agent per month.
- Set up the campaign call lists, dialing settings, and agent scripts.
- Choose predictive, inbound, outbound, blended, or unattended calling as needed.
- Use the web workspace to manage call activity and review reports.
Verdict
Choose Pims Auto Dialer if your operation needs several dialing modes, campaign controls, and call reporting in a paid contact center tool. Its listed plan includes a US DID, domestic minutes, and support. Look elsewhere if you need a free plan or a price below $175 per agent each month.
Questions
How much does Pims Auto Dialer cost?
The Predictive Dialer plan is $175 per agent per month. It includes one US DID, unlimited domestic inbound and outbound minutes, and support.
Is there a free plan?
No. Pims Auto Dialer is listed as a paid product with no free plan.
Which platforms does it support?
The listed platforms are macOS, web, and Windows. Its web workspace is described as supporting remote agents and call activity management.
What dialing modes are available?
The product supports predictive, inbound, outbound, blended, and unattended dialing. Unattended agents can deliver prerecorded voice messages.
Can it work with a CRM?
It supports CRM screen pops, and users can import call lists from a CRM using FTP.
What call controls and reporting are included?
Users can review recordings, call statuses, agent activity, and reports. Compliance controls include do-not-call lists, role-based permissions, time-zone restrictions, and FTC-related drop-call controls.
Facts from Pims Auto Dialer's own pages
- Calling modes
- The product supports inbound and blended campaigns alongside outbound dialing, and an unattended agent can deliver prerecorded voice messages. · pimsware.com, 7 Oct 2026
- Campaign tools
- Campaign features include campaign-specific agent scripts, call list management, dispositions, and configurable dialing settings. · pimsware.com, 7 Oct 2026
- Capacity
- The brochure states there is no minimum user count, supports unlimited call lists and outbound minutes to the U.S. and Canada, and allows up to a 4:1 line ratio. · pimsware.com, 7 Oct 2026
- Company
- Pimsware says it has developed software since 2005 and is based in the Atlanta area. · pimsware.com, 7 Oct 2026
- Compliance controls
- The brochure lists do-not-call lists, role-based permissions, time-zone restrictions, and FTC-related drop-call controls. · pimsware.com, 7 Oct 2026
- CRM context
- The dialer supports CRM screen pops and says users can import call lists from a CRM using FTP. · pimsware.com, 7 Oct 2026
- Headquarters
- Atlanta area, Georgia, United States · pimsware.com, 28 Sept 2026
- Intended users
- The brochure identifies call center operations, lead generation, and marketing campaigns as use cases for predictive dialing. · pimsware.com, 7 Oct 2026
- Live call handling
- Its adaptive algorithm is designed to deliver live calls to agents while handling answering machines, disconnected numbers, and operator intercepts. · pimsware.com, 7 Oct 2026
- Phone number options
- Pimsware invites customers to ask about toll-free numbers and local caller ID options. · pimsware.com, 7 Oct 2026
- Product
- Pimsware describes Predictive Dialer as a cloud-based SaaS dialer for outbound calling, inbound conversations, and contact center workflows. · pimsware.com, 7 Oct 2026
- Recording and reporting
- Users can review call recordings, call statuses, agent activity, and reports; the brochure says recording can be automatic or started and stopped by an agent. · pimsware.com, 7 Oct 2026
- Remote work
- The web-based workspace is described as supporting remote agents and management of call activity. · pimsware.com, 7 Oct 2026
- Security feature
- An archived 2021 announcement says Secure Capture lets consumers enter card details by phone keypad so agents do not hear or see the card number; it describes integration with PIMS debt collection and CRM payment processing. · pimsware.com, 7 Oct 2026
- Support
- Pimsware offers a support portal, service status page, and product resources including a manager manual and Zoiper for Windows installer. · pimsware.com, 7 Oct 2026
Where Pims Auto Dialer stands on Freedom251
- Predictive Dialer Software#20 of 28