DealerCX is a paid customer and lead workflow platform for automotive dealerships. It provides lead source capture, lead routing, SMS messaging, and workflow automation, bringing these functions into one system. DealerCX also integrates with dealer management systems (DMS), which can connect its lead and communication work with existing dealership operations. Access is available through a web browser and mobile apps for Android and iOS. A mobile app is listed alongside the web platform, so teams can use the service on desktop or mobile devices. DealerCX was founded in 2025. There is no free plan, and pricing is provided on request rather than shown as a fixed amount. Dealerships can therefore review the listed capabilities and request current pricing before deciding whether the platform matches their lead-handling, messaging, automation, and DMS requirements.
Who it is for
DealerCX suits automotive dealerships needing lead capture, routing, text messaging, automation, and DMS integration across web and mobile platforms.
What is good
- Lead source capture is included
- Routes leads between teams
- Supports SMS messaging
- Integrates with DMS systems
- Available on Android, iOS, and web
What to know first
- No free plan
- Pricing requires a request
- Founded in 2025
Verdict
DealerCX combines dealership lead workflows, messaging, automation, and DMS integration with web and mobile access. Dealerships should request pricing and assess whether its listed capabilities fit their processes.
Compared on automotive CRM software
- Free plan
- No
- DMS integration
- Yes
- Lead routing
- Yes
- SMS messaging
- Yes
- Workflow automation
- Yes
- Mobile app
- Yes
- Lead source capture
- Yes
