Freedom251 › Festival Management
Crewstack

What Crewstack is
Crewstack is a web system for coordinating event crew operations, including registration, teams, schedules, communication, accreditation, access, catering, and guest lists. Organizers can set shift and hour limits, break rules, requirements, and safeguards against double-booking; crew members can pick, request, or swap shifts under those settings. Registration forms can vary by user type and include conditional fields and document uploads. Accreditation features include QR-code or barcode passes, scanning, check-in, and product hand-outs. RFID and NFC wristband syncing is available through integrations such as EventPos and Corego. Crew members access a phone portal without installing an app, while organizers can export crew and shift information to Excel. Role controls can restrict team leads to their own teams and limit access to registration fields and exports. Crewstack says data is stored with Amazon in Frankfurt and remains in the EU, with a data processing agreement in the contract. Pricing is quoted after a demo and depends on crew and guest numbers, selected features, setup, support, and SMS volume; SMS is billed per message. The product has been used at events since 2014 and was formerly called Heap360.
Who it suits
Crewstack is aimed at organizers with complex crew operations, multiple teams, dependent access or catering rules, and guest accreditation needs. The maker says it may be more than necessary for a single event with one form and only a few shifts.
What it does well
- Shift limits and double-booking prevention
- Custom forms support conditional fields and uploads
- QR and barcode passes support check-in
- Phone portal requires no app installation
- Crew and shift data can be exported to Excel
What to know first
- Pricing requires a quote after a demo
- SMS is billed per message sent
- May exceed the needs of simple events
Limits
Pricing is by quote after a demo and depends on crew and guest numbers, selected features, setup and support, and SMS volume. SMS is billed per message sent.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Crewstack | Quote after a demo; SMS is billed per message sent. · Price depends on crew and guest numbers, selected features, setup and support, and SMS volume · guest lists, products and scanner are optional · no per-team-lead or administrator charge | On request |
As crewstack.io lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Visit the Crewstack website.
- Arrange a demo to receive a quote.
- Use the web system to set up event crew operations.
- Crew members can access the phone portal without installing an app.
Verdict
Crewstack brings crew scheduling, registration, access, and accreditation into one system for complex events. Its quote depends on event scale and selected services, so organizers need a demo to get pricing.
Questions
How is Crewstack priced?
Pricing is quoted after a demo. The quote depends on crew and guest numbers, selected features, setup and support, and SMS volume; SMS is billed per message.
Does Crewstack have a mobile app?
Crew members use a phone portal, and the maker says no app needs to be installed.
Which wristband integrations are listed?
EventPos and Corego are listed for RFID and NFC wristband syncing. Other providers can be connected by agreement.
Where does Crewstack store data?
Crewstack says data is stored with Amazon in Frankfurt and never leaves the EU. A data processing agreement is part of the contract.
Can crew members manage their own shifts?
They can pick, request or swap shifts according to the event’s settings.
Who makes Crewstack, and what was its former name?
The maker says Crewstack has been used at events since 2014 and was formerly called Heap360 before a 2025 rebrand.
Facts from Crewstack's own pages
- Access controls
- Team leads can be restricted to their own team and team group, and registration-field visibility and data exports can be limited by role. · crewstack.io, 4 Oct 2026
- Accreditation
- The system supports QR-code or barcode passes, scanning, check-in and product hand-outs, with RFID and NFC wristband syncing through integrations. · crewstack.io, 4 Oct 2026
- Exports
- Crewstack supports Excel export of crew members and shifts. · crewstack.io, 4 Oct 2026
- Founded
- 2014 · crewstack.io, 28 Sept 2026
- Headquarters
- Copenhagen, Denmark · crewstack.io, 28 Sept 2026
- History
- The maker says the product has been used at events since 2014 and was formerly called Heap360 before a 2025 rebrand. · crewstack.io, 4 Oct 2026
- Integrations
- EventPos and Corego are listed as current RFID and NFC wristband integrations; other providers can be connected by agreement. · crewstack.io, 4 Oct 2026
- Mobile access
- Crew members use a phone portal, and the maker says no app needs to be installed. · crewstack.io, 4 Oct 2026
- Notable limits
- The maker says Crewstack may be more than needed for a single event with one registration form and only a handful of shifts. · crewstack.io, 4 Oct 2026
- Registration
- Each user type can have its own multi-page form with conditional fields, document uploads and open, invitation-only or returning-crew registration. · crewstack.io, 4 Oct 2026
- Scheduling
- Organizers can set shift and hour limits, requirements, break rules and double-booking prevention, while crew members can pick, request or swap shifts according to the event’s settings. · crewstack.io, 4 Oct 2026
- Security and data location
- Crewstack says data is stored with Amazon in Frankfurt and never leaves the EU, and that a data processing agreement is part of the contract. · crewstack.io, 4 Oct 2026
- Support
- Email support aims to respond within one working day, and a dedicated contact is available by agreement. · crewstack.io, 4 Oct 2026
- What it does
- Crewstack combines event crew registration, teams, schedules, communication, accreditation, access, catering and guest lists in one system. · crewstack.io, 4 Oct 2026
- Who it is for
- Crewstack is aimed at event organizers with complex crew operations, many teams, dependent access or catering rules, and guest accreditation needs. · crewstack.io, 4 Oct 2026
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