ConnectWise ScreenConnect

What ConnectWise ScreenConnect is

ConnectWise ScreenConnect is paid remote access and support software from ConnectWise ScreenConnect, a maker founded in 1982 and headquartered in Tampa, Florida. It runs on Windows, macOS, Linux, iOS, and Android, with both access modes available. File transfer and session recording are included, and the listing specifies 10 managed devices. Mobile apps are available for Android and iOS. Plans are billed annually. One costs $30 a month and permits one license, one session, and 10 unattended access agents. Standard costs $45 a month per concurrent technician, allows up to three sessions per technician, and includes unlimited unattended agents. Premium costs $55 a month per concurrent technician, supports up to 10 sessions per technician, and also includes unlimited unattended agents. Enterprise has no listed price and is described for large-scale support with deployment flexibility. A 14-day trial is available, but there is no free plan.

Who it suits

It suits people or teams needing remote access and support across desktop and mobile operating systems. Different plans accommodate single-license use, concurrent technicians, or larger support deployments.

Limits

The One plan permits one license, one session and 10 unattended access agents. Standard and Premium raise session capacity and provide unlimited unattended access agents.

Getting started

1. Open the ScreenConnect website
2. Choose a supported operating system or mobile app
3. Start the 14-day trial
4. Select One, Standard, Premium or Enterprise
5. Choose the plan matching your session and unattended-access needs

Verdict

ScreenConnect combines multi-platform remote access with file transfer, recording, and mobile apps. Choose a plan according to session limits, unattended-agent needs, and annual billing.