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DeskRoll Remote Desktop
What DeskRoll Remote Desktop is
DeskRoll Remote Desktop provides browser-based remote desktop access and remote assistance for PC and Mac users. Technicians can connect through an HTML5 browser without installing a client on their side. Support sessions require someone near the remote computer to approve requests, while installed remote desktop components allow access at any time. Listed tools include desktop control, file transfer, clipboard synchronization, keyboard shortcuts, text chat, and support notifications. DeskRoll says it works through firewalls, proxies, and NAT without a VPN or extra open ports. Streaming uses 256-bit encryption over an SSL channel, and the maker says its servers broker connections without storing user data. Remote access requires confirmed email addresses, and first-time support sessions use a six-digit client password. The service supports Windows, macOS, Linux, iOS, Android, and web browsers, with mobile apps. Starter costs $39 a year; Lite costs $99 a year; Pro costs $299.40 a year.
Who it suits
It suits technicians providing remote support and users needing access to unattended computers. Browser access and mobile apps support connections across the listed desktop and mobile platforms.
What it does well
- HTML5 browser access without a technician client
- Supports attended and unattended access
- File transfer and clipboard synchronization
- Works through firewalls, proxies, and NAT
- Mobile apps for iOS and Android
What to know first
- No free plan
- Managed-device limit is two
- Mac remote support is attended-only
- File transfer is unavailable on Mac
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Pro | from 24.95 USD per month; monthly or annual license · Unlimited ad-hoc support clients · unlimited unattended computers · application branding · mass deployment · multi-accounts | $24.95 a month |
| Starter | 3.25 USD per month; annual license only · 2 ad-hoc support clients · 2 unattended computers · no application branding · no multi-accounts | $3.25 a month |
| Lite | from 8.25 USD per month; monthly or annual license · 5 unattended computers · 5 ad-hoc support clients · application branding · no multi-accounts | $8.25 a month |
As deskroll.com lists them, read 9 Oct 2026. The maker's own page has the final word.
Verdict
DeskRoll combines attended support with unattended remote access, browser connectivity, file transfer, and mobile apps. Its plans differ by the number of ad-hoc clients and unattended computers, while Mac has stated support limits.
Facts from DeskRoll Remote Desktop's own pages
- Access mode
- both · deskroll.com, 22 Sept 2026
- Authentication
- Unconfirmed email addresses cannot use remote access, and first-time support sessions require a six-digit password from the client. · deskroll.com, 9 Oct 2026
- Browser access
- Technicians can connect using an HTML5-compliant browser without installing a client on their side. · deskroll.com, 9 Oct 2026
- Encryption
- The maker describes remote desktop streaming as using 256-bit data encryption over a secured SSL data channel. · deskroll.com, 9 Oct 2026
- Features
- DeskRoll lists desktop control, file transfer, clipboard synchronization, keyboard shortcuts, text chat, and support request notifications. · deskroll.com, 9 Oct 2026
- File transfer
- Yes · deskroll.com, 22 Sept 2026
- Free plan
- No · deskroll.com, 22 Sept 2026
- Managed devices
- 2 · deskroll.com, 22 Sept 2026
- Mobile apps
- Yes · deskroll.com, 22 Sept 2026
- Network connectivity
- DeskRoll says it works through firewalls, proxies, and NAT without requiring a VPN or additional open ports. · deskroll.com, 9 Oct 2026
- Platform limits
- The operating systems page lists Windows and MacOS remote computers; it says Mac support is attended-only and file transfer is unavailable on Mac. · deskroll.com, 9 Oct 2026
- Purpose
- DeskRoll provides browser-based remote desktop access and remote assistance for PC and Mac users. · deskroll.com, 9 Oct 2026
- Remote support
- The support components require someone near the remote computer to approve session requests. · deskroll.com, 9 Oct 2026
- Security practices
- DeskRoll says its servers broker connections and resend data when needed, and that it does not store user data. · deskroll.com, 9 Oct 2026
- Self-hosting
- The pricing page says DeskRoll hosts the service but offers self-hosting as an option. · deskroll.com, 9 Oct 2026
- Paid from
- 3.25 · deskroll.com, 22 Sept 2026
- Support
- The contact page lists technical support, general issues, and billing or payment issues as contact topics. · deskroll.com, 9 Oct 2026
- Supported platforms
- Windows,macOS,Linux,iOS,Android,web browsers · deskroll.com, 22 Sept 2026
- Trial
- New signups receive a trial license with unlimited remote computers and clients; branding is unavailable and session time is limited. · deskroll.com, 9 Oct 2026
- Unattended access
- Its remote desktop components enable access to a computer at any time after installation. · deskroll.com, 9 Oct 2026
Where DeskRoll Remote Desktop stands on Freedom251
- Remote desktop software#99 of 135