Cleeng

Overview

Cleeng is a subscriber-management platform for direct-to-consumer businesses selling content or services across web and mobile. It suits teams that need billing, checkout, analytics and customer care across multiple channels; smaller operations can start with Merchant Basic, while the wider platform is a stronger fit for businesses with more complex payment and subscription needs.

Its breadth is the draw: Cleeng combines several subscriber-facing functions and supports many payment channels. The trade-off is that some paid plans use custom pricing, and Pro has a partner requirement for in-app purchases.

Key features

Cleeng brings together Core for subscriber management, ChurnIQ for subscriber data and churn analytics, Merchant for payments and checkout, and Hi5 for customer care. The combination can reduce the need to coordinate separate tools for these jobs, particularly for a service selling through both web and apps.

It supports subscriptions, live pay-per-view, video on demand, passes, one-time purchases, seasonal plans and live events. Billing spans web and channels including Google Play, Apple, Roku Pay, Amazon Fire TV, Samsung Checkout and direct carrier billing. That reach is useful for services seeking to manage subscriptions across storefronts, though Pro's in-app purchase support requires implementation through a certified Cleeng partner.

Pre-built connectors cover identity, data, payments, multi-channel billing, marketing, support and tax workflows. Open APIs and a MediaStore SDK support checkout, purchases, transaction history, account management, plan changes and coupons, giving teams integration options beyond the connectors.

Merchant supports 37 currencies across 230 countries and territories and tax remittance in more than 13,000 jurisdictions. Cleeng reports 99.9% platform availability, more than 40 million transactions per day and over 20 million hosted user accounts. It states that it is GDPR, CCPA, PSD2 and PCI DSS compliant and SOC 2 Type 2 certified, and describes controls including encryption, DDoS protection, access restrictions, audits and incident response.

For customer care, Cleeng says its AI-enhanced service resolves over 90% of subscriber inquiries, with around 73% handled automatically by its chatbot. Those figures point to a substantial automation focus, but do not establish how well it will perform for a particular business's support needs.

Pricing

Merchant Basic costs nothing and is billed up to 10k subscribers. It includes global payment processing, automatic local tax calculation, and fraud and chargeback management. This is the clearest starting point for a service within that subscriber cap; businesses that outgrow it will need to weigh paid options.

Pro has no listed base price: it is free up to 10,000 monthly subscribers, then costs $0.39 per subscriber thereafter, with no setup or monthly fees. The usage-based threshold may suit a growing service that wants to avoid fixed fees, but costs rise with subscribers. In-app purchases also require a certified Cleeng partner implementation.

Enterprise uses custom pricing billed per subscriber, with tailored pricing and modular configuration for high-volume businesses. Merchant also has custom pricing, billed per transaction, and offers 37 currencies, coverage across 230 countries and territories, and tax remittance in more than 13,000 jurisdictions. Its promo price is valid until September 30th; no year is stated, so the date should not be treated as a current offer without confirmation.

Platforms

Cleeng is available on Android, iOS, web and through an API. Its multi-channel billing coverage extends beyond those platforms to connected-TV storefronts and carrier billing, making it relevant to businesses selling subscriptions across devices rather than a single app or website.

Who it's for

Cleeng identifies app agencies, growing startups, content creators, international brands, wellness companies, educators, streaming services and e-commerce businesses as target customers. Its broad billing and integration coverage is most compelling for businesses managing a meaningful subscriber operation across channels or markets. A smaller publisher needing only a basic paywall may find a more focused service simpler to evaluate.

Pros and cons

• Pros: A broad set of subscriber functions—management, analytics, payments and customer care—sits within one platform, which can simplify a multi-channel subscription operation.
• Pros: Merchant Basic is free up to 10k subscribers and includes payment processing, local tax calculation, and fraud and chargeback management.
• Pros: Global currency, territory and tax-remittance coverage supports businesses selling internationally.
• Cons: Enterprise and Merchant use custom pricing, making costs harder to compare upfront.
• Cons: Pro's per-subscriber charge applies beyond 10,000 monthly subscribers, and in-app purchases require a certified partner implementation.

Alternatives

For a broader set of paywall options, browse Paywall Software. Choose PaywallProject if a free plan with unlimited subscribers and e-editions matters more than having Cleeng's wider subscriber platform; its free plan leaves hosting and setup to you. Pelcro may suit teams that prefer a published paid tier: its Advanced plan is $450 a month for up to 2,000 customers, while its free plan covers 100 customers.

Pigeon is worth considering for WordPress publishers: its free Experiment plan is a demo mode with no transactions, and Publishers costs $99 a month. PostGate offers core monetization features without a monthly subscription, instead charging a 5% platform fee on successful transactions, with Stripe processing fees separate.

Tollbridge offers a free-to-start option with a 5% per-transaction fee plus payment processing fees and taxes. Uix Page Builder is a free web page builder rather than a direct subscriber-platform match. codoc is another freemium web option to compare.

Verdict

Cleeng is a strong fit for direct-to-consumer businesses that need to manage subscriptions, payments and customer relationships across apps, web and international channels. Its free Merchant Basic tier lowers the barrier to starting, while the breadth of billing and integration options is the main reason to choose it. Look elsewhere if you need straightforward, fully published paid pricing or want to implement in-app purchases on Pro without a certified partner.