Chatbyte offers AI chatbots and voice agents for business customer service across chat and phone. Chatbots can use uploaded PDFs, FAQs, or a website as a central knowledge base, and the platform includes ticketing workflows, CSAT surveys, team collaboration, and internal notes. They can reply in more than 50 languages, with language detection handled automatically. Complex requests can be transferred to a team with the conversation context. Listed integrations include HubSpot, Pipedrive, Twenty CRM, Zendesk, Intercom, Slack, Linear, Calendly, cal.com, and Google Calendar. Chatbyte also provides a read-only MCP server for approved AI clients to discover tools related to conversations, calls, agents, and usage insights. The company says relevant product data stays in the EU and offers Data Processing Agreements for all plans. It describes its AI workflows as emphasizing transparency, human oversight, and escalation paths. Chatbot plans list monthly limits of 100, 500, or 2,500 conversations by tier. The company says it serves businesses and helps teams connect knowledge bases and systems during setup. Chatbot Essential is $45/mo; voice Starter is €99/mo, excluding VAT.
Who it is for
Chatbyte is for businesses looking to handle customer service through chatbots, voice agents, or both. It may suit teams that need multilingual replies, human handoff, ticketing, or integrations with the listed services.
What is good
- Chatbots reply in over 50 languages.
- Complex requests can be handed to a team with context.
- Includes ticketing, CSAT surveys, and internal notes.
- Data Processing Agreements are offered for all plans.
What to know first
- Chatbot plans cap monthly conversations by tier.
- Chatbot Essential costs $45/mo, excluding VAT.
- Voice Starter costs €99/mo, excluding VAT.
- The company offers the service exclusively to businesses.
Verdict
Chatbyte combines chatbots and voice agents with ticketing workflows, multilingual replies, and human handoff. Pricing and usage limits vary by product and plan.
Chatbyte plans and pricing
All plansCompared on voicebot software
- Free plan
- No
- Call direction
- both
- Included call minutes
- 250 min/mo
- Human handoff
- Yes
- Phone numbers included
- Yes
