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Bland AI

What Bland AI is
Bland AI is an enterprise voice AI platform for building, operating, and monitoring phone agents for inbound and outbound calls. Listed uses include IVR replacement, AI call centers, call agents, and call intelligence. Agents can also work across SMS, iMessage, and web chat with shared memory across channels. Bland says it supports 40+ languages natively, with real-time translation available in 23. Deployment choices include managed cloud, customer VPC, on-premise, and fully offline air-gapped setups. Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, and contact-center and workflow tools; a REST API and webhooks support custom connections. The product specifies AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, and configurable data residency. Start has a $0 platform fee and is billed $0.14/min, with limits of 10 concurrent calls and 100 calls per day. Build costs $299 a month plus $0.12/min. Enterprise pricing is custom.
Who it suits
Bland AI suits businesses building inbound or outbound phone agents, including teams looking to use voice alongside messaging channels. Its deployment options include managed cloud, customer VPC, on-premise, and offline air-gapped environments.
What it does well
- Supports inbound and outbound calls.
- Agents work across voice, SMS, iMessage, and web chat.
- Supports 40+ languages natively.
- Offers managed cloud, VPC, on-premise, and air-gapped deployment.
- Start has a $0 platform fee.
What to know first
- Start is limited to 10 concurrent calls and 100 calls daily.
- Build costs $299 a month plus $0.12/min.
- Enterprise pricing is custom.
Limits
Start allows 10 concurrent calls and 100 calls per day, and charges $0.14 per minute with a $0 platform fee. Build allows 50 concurrent calls and 2,000 calls per day, with a $299.00 USD monthly platform fee and a $0.12 per-minute charge.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Start | $0.14/min; $0 platform fee · 10 concurrent calls · 100 calls/day · 10 knowledge bases · 1 voice · $0.05/transfer min | $0.14 a month |
| Build | $299/month platform fee; $0.12/min · 50 concurrent calls · 2,000 calls/day · 50 knowledge bases · 5 voices · $0.04/transfer min | $299 a month |
| Enterprise | Custom; contracted to your volume · Concurrency sized to volume · on-prem/VPC available · BAA, SSO, data residency · forward deployed engineer available | On request |
As bland.ai lists them, read 2 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://www.bland.ai/.
- Choose the Start plan, which has a $0 platform fee and requires no card, or review Build and Enterprise.
- Use the web platform, API, CLI, web agent SDK, or MCP connections for coding tools.
- Connect supported services through listed integrations, the REST API, or webhooks.
- Select a deployment option: managed cloud, customer VPC, on-premise, or fully offline air-gapped.
Verdict
Bland AI combines phone agents with additional messaging channels, multiple deployment choices, and listed security controls. Check the per-minute charges and plan call limits against expected usage.
Questions
Is there a free plan?
Start has a $0 platform fee, and Bland also advertises a free sandbox with no credit card required. Start usage is billed at $0.14 per minute.
How much does Bland AI cost?
Start is listed at $0.14 a month, billed at $0.14/min, with a $0 platform fee. Build is $299 a month plus $0.12/min. Enterprise pricing is custom.
Which platforms does it support?
The listed platforms are API, self-hosted, and web.
Can agents hand calls to a person?
Yes. Human handoff is listed as supported.
What deployment options are available?
Bland lists managed cloud, customer VPC, on-premise, and fully offline air-gapped deployment.
What integrations are available?
Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. The REST API and webhooks cover custom connections.
Facts from Bland AI's own pages
- API and editor access
- Bland documents a REST API, CLI, web agent SDK, and MCP connections for coding tools including Claude Code, Cursor, and Codex. · bland.ai, 2 Oct 2026
- Channels
- Agents can operate across voice, SMS, iMessage, and web chat with shared memory across channels. · bland.ai, 2 Oct 2026
- Custom connections
- The integrations page says an open REST API and webhooks cover custom connections. · bland.ai, 2 Oct 2026
- Data protection
- The product page specifies AES-256 encryption at rest, TLS 1.3 in transit, HSM-backed keys, configurable data residency, and 24/7 on-call engineering. · bland.ai, 2 Oct 2026
- Deployment
- Bland lists managed cloud, customer VPC, on-premise, and fully offline air-gapped deployment options. · bland.ai, 2 Oct 2026
- Founded
- 2023 · bland.ai, 23 Sept 2026
- Free access
- The Start plan is priced at $0 platform fee and says no card is required; the integrations page also advertises a free sandbox with no credit card. · bland.ai, 2 Oct 2026
- Headquarters
- San Francisco, California · bland.ai, 23 Sept 2026
- Integrations
- Listed integrations include Twilio, SIP, Salesforce, HubSpot, Slack, Notion, Zapier, Genesys, Five9, NICE CXone, Amazon Connect, Talkdesk, Cal.com, Calendly, Make, and Pipedream. · bland.ai, 2 Oct 2026
- Languages
- Bland says it supports 40+ languages natively, with real-time translation available in 23 of them. · bland.ai, 2 Oct 2026
- Limits
- The Start plan is limited to 10 concurrent calls and 100 calls per day, while Build allows 50 concurrent calls and 2,000 calls per day. · bland.ai, 2 Oct 2026
- Product
- Bland is an enterprise voice AI platform for building, running, and monitoring AI phone agents for inbound and outbound calls. · bland.ai, 2 Oct 2026
- Security
- The trust page lists SOC 2 Type II, HIPAA, GDPR, and PCI DSS v4.0, with supporting reports or attestations available by request or under NDA. · bland.ai, 2 Oct 2026
- Support
- The docs provide community access and a support ticket option, and the pricing page says enterprise plans include forward deployed engineering support. · docs.bland.ai, 2 Oct 2026
- Use cases
- The company describes use cases including IVR replacement, AI call centers, inbound and outbound call agents, and call intelligence. · bland.ai, 2 Oct 2026
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