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Chatbyte vs Guzli

Both stand on voicebot software. Which one you can start free with, which one lets you read the code, and what each costs once you pay.

Chatbyte

Free plan APIWeb

Chatbyte combines chatbots and voice agents with ticketing workflows, multilingual replies, and human handoff. Pricing and usage limits vary by product and plan.

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Guzli

Free plan Open source APIExtensionWeb

Choose Guzli if you want customer-facing agents that can work from connected knowledge, follow procedures, and hand conversations to staff. Hobby is a smaller starting plan; teams needing voice, larger credit allowances, or advanced analytics can look at Standard or Pro, where voice has per-minute rates.

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The facts

ChatbyteGuzli
Free planYesYes
Open sourceNot publishedYes
Runs onAPI, WebAPI, Extension, Web
Lowest paid planSee the plansAgent Phone Plan: $29.99 a month
Plans published86
MakerNot publishedNot published
Websitechatbyte.aiguzli.com
On voicebot software#4 of 27#1 of 27

Chatbyte: what it does well

  • Chatbots reply in over 50 languages.
  • Complex requests can be handed to a team with context.
  • Includes ticketing, CSAT surveys, and internal notes.
  • Data Processing Agreements are offered for all plans.

What to know first

  • Chatbot plans cap monthly conversations by tier.
  • Chatbot Essential costs $45/mo, excluding VAT.
  • Voice Starter costs €99/mo, excluding VAT.
  • The company offers the service exclusively to businesses.

Guzli: what it does well

  • Agents work across chat, email, and voice.
  • Agents can follow procedures and perform order, refund, and teammate handoff actions.
  • Knowledge sources include websites, help centers, documents, internal guides, and past chats.
  • Standard includes API access and webhooks.
  • Connectors include Zendesk, Freshdesk, Help Scout, Shopify, and Salesforce.

What to know first

  • Hobby includes one agent, one team member, and 1,000 message credits/month.
  • Hobby does not include voice.
  • Voice usage is charged per minute on Standard and Pro.
  • Enterprise pricing is custom and not listed.

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