Freedom251 › Chargeback Management Software
Chargebacks911
What Chargebacks911 is
Chargebacks911 provides merchants with chargeback prevention, dispute response and revenue recovery services through web and API offerings. Its approach pairs prevention with representment of invalid chargebacks, while Intelligent Source Detection identifies the underlying source of a chargeback. Other listed tools include onboarding audits, refund-based prevention alerts, data-based prevention inquiries, dispute alerts and an evidence builder. Merchants can use customizable reporting, month-to-date statistics, and Error, Risk and Threat notifications. The platform integrates with hundreds of technologies and offers an API for custom-built solutions. Named one-click connectors include Shopify, Square, Toast POS, Clover and BigCommerce; listed processor integrations also include WooCommerce and Stripe. The company says most integrations go live within 15 minutes through a guided setup wizard, while complex custom integrations may take 1–3 business days. It describes its tools as data-secure and says they meet PCI 1- and SOC 2-level compliance. The connector FAQ says essential transaction and customer data is shared using encrypted transmission. Pricing is customized and available on request.
Who it suits
The service is aimed at merchants of any size and industry who need chargeback prevention, dispute response or revenue recovery. It may suit businesses looking for custom integrations or API-based solutions.
What it does well
- Combines prevention with representment of invalid chargebacks
- Identifies underlying chargeback sources
- Offers customizable reporting and risk notifications
- One-click connectors include Shopify and BigCommerce
- Advertises a performance-based ROI guarantee
What to know first
- Pricing is available only on request
- Complex custom integrations may take 1–3 business days
- Solutions are customized to company needs
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Basic | Per feature · Pricing shown by Software Advice; detailed inclusions require a quote | $200 |
| Customized, performance-based solutions | Customized to company needs · cost-effective pricing scale · performance-based ROI guarantee | On request |
| Custom Chargebacks911 solution | Customized, scalable pricing; performance-based option charges only when revenue is recovered · Prevention and representment services · ROI guarantee · Custom integrations | On request |
As chargebacks911.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Visit https://chargebacks911.com/.
- Request a demo and discuss a customized solution.
- Use the guided setup wizard for an available integration; complex custom integrations may take 1–3 business days.
Verdict
Chargebacks911 brings prevention, representment and reporting into a merchant-focused service with many listed integration options. Prospective customers need to request pricing and assess whether its customized approach fits their requirements.
Questions
How much does Chargebacks911 cost?
Pricing is available on request. The company describes its solutions as customized and performance-based and advertises an ROI guarantee.
Which platforms does it support?
The listed platforms are web and API.
Which integrations are named?
Named one-click connectors include Shopify, Square, Toast POS, Clover, and BigCommerce. Listed processor integrations also include WooCommerce and Stripe.
Which card networks are supported?
Visa and Mastercard are listed.
How long does integration setup take?
The company says most integrations go live within 15 minutes using its guided setup wizard. Complex custom integrations may take 1–3 business days.
What does the service do?
It provides chargeback prevention, dispute response, and revenue recovery services for merchants, including representment of invalid chargebacks.
Facts from Chargebacks911's own pages
- Affiliate Fraud Shield
- Affiliate Fraud Shield is marketed as a tool to reduce affiliate-program risk while improving revenue. · chargebacks911.com, 15 Oct 2026
- Alerts
- Customers can use Ethoca Alerts, Verifi CDRN and Chargebacks911's proprietary alert network to intercept disputes before chargebacks. · chargebacks911.com, 15 Oct 2026
- API credentials and environments
- An UltraCart integration requires Chargebacks911 API username, password and either sandbox or production environment credentials. · docs.ultracart.com, 15 Oct 2026
- Company profile
- LinkedIn lists Chargebacks911 as a privately held financial-services company founded in 2012 with 201–500 employees and headquarters in Clearwater, Florida. · linkedin.com, 15 Oct 2026
- Custom API
- The company advertises a robust API for custom-built integrations. · chargebacks911.com, 15 Oct 2026
- Data handling
- The connector FAQ says only essential transaction and customer data is shared and that transmission is encrypted and GDPR/PCI compliant. · chargebacks911.com, 4 Oct 2026
- Documentation
- Chargebacks911 publishes a large knowledge-guide library covering chargeback rules, fraud types, payment networks and merchant procedures. · chargebacks911.com, 15 Oct 2026
- Error-Risk-Threat notifications
- ERT notifications flag merchant-error liabilities and provide recommended corrective actions. · chargebacks911.com, 15 Oct 2026
- Founded
- 2011 · chargebacks911.com, 28 Sept 2026
- Government criticism
- The FTC and Florida alleged deceptive practices intended to hinder consumers' credit-card disputes; a settlement restricted work with certain high-risk clients and deceptive tactics. · ftc.gov, 15 Oct 2026
- Integration effort
- The connector FAQ says guided integrations are usually live within 15 minutes, while complex custom integrations can take one to three business days. · chargebacks911.com, 15 Oct 2026
- Integrations
- Chargebacks911 says it connects with hundreds of technologies and lists one-click connectors including Shopify, Square, Toast, Clover, BigCommerce and WooCommerce. · chargebacks911.com, 15 Oct 2026
- Integration setup
- The company says most integrations go live within 15 minutes using its guided setup wizard, while complex custom integrations may take 1–3 business days. · chargebacks911.com, 4 Oct 2026
- Intelligent Source Detection
- Intelligent Source Detection uses transaction-level analysis, machine learning and human expertise to identify the underlying trigger of a chargeback. · chargebacks911.com, 15 Oct 2026
- Legal entity and founders
- Crunchbase identifies the legal name as Global e-Services, LLC, a Global Risk Technologies subsidiary founded by Gary Cardone and Monica Eaton-Cardone. · crunchbase.com, 15 Oct 2026
- Limit: Capterra complaints
- One Capterra reviewer alleged overcharging and refusal to refund; another said VMPI details were unavailable in the product and had to be supplied weekly by an account manager. · capterra.com, 15 Oct 2026
- Limit: Trustpilot exit process
- A Trustpilot reviewer reported an incomplete unenrollment process that left the business unable to move to another prevention provider. · trustpilot.com, 15 Oct 2026
- Merchant compliance review
- A 106-point merchant compliance review is offered to identify procedural and policy errors that can cause chargebacks. · chargebacks911.com, 15 Oct 2026
- Named connectors
- The connector page lists Shopify, Square, Toast POS, Clover and BigCommerce among its one-click connectors. · chargebacks911.com, 4 Oct 2026
- Notable news
- LinkedIn reported on October 14, 2026 that Brad Wiskirchen was appointed Chief Commercial Officer of Chargebacks911 and CEO of sister company Fi911 to support expansion and acquisitions. · linkedin.com, 15 Oct 2026
- Other features
- The merchant solutions page lists onboarding audits, refund-based prevention alerts and data-based prevention inquiries. · chargebacks911.com, 4 Oct 2026
- Performance guarantee
- The company advertises an ROI guarantee tied to performance. · chargebacks911.com, 4 Oct 2026
- Praise: centralized workflow
- G2 reviewers praise keeping chargeback cases and related information in one centralized platform and integrating it with internal systems. · g2.com, 15 Oct 2026
- Praise: support and usability
- G2 reviewers repeatedly describe responsive support, thorough explanations and a portal that is straightforward to use. · g2.com, 15 Oct 2026
Where Chargebacks911 stands on Freedom251
- Chargeback Management Software#11 of 28