Chargebackhit

What Chargebackhit is

Chargebackhit is a chargeback prevention service for digital merchants that monitors alerts, manages disputes, and helps recover revenue. Prevent shares transaction information before a dispute through Order Insight, Consumer Clarity, Visa Compelling Evidence 3.0, and Mastercard First-Party Trust. Resolve supplies real-time pre-dispute alerts across Visa, Mastercard, and PayPal. Recover assembles transaction records, delivery details, customer information, screenshots, and contextual documentation into evidence packages matched to dispute reason codes. Its PayPal product offers up to 99% coverage on external PayPal chargeback alerts. Payment connections include Solidgate, Stripe, Checkout Champ, 29 Next, PayPal, Adyen, Checkout, Airwallex, Silverflow, dLocal, Sticky.io, Worldpay, Nuvei, EBANX, and RocketGate. Slack can relay chargeback and MID-enrollment notifications, but does not process alerts, refunds, or disputes. Products can be used independently without minimum volume commitments, setup fees, or long-term contracts. Prices are charged per event or recovered amount: Prevent is $17, paid once, Resolve alerts cost $19, paid once, Recover is $20, paid once, and Ethoca or PayPal alerts cost $29, paid once. There is no free plan.

Who it suits

It suits digital merchants seeking pre-dispute alerts, dispute evidence preparation, or chargeback prevention tools. Merchants can select products independently and connect supported payment providers.

Limits

There is no free plan. Prevent costs $17, paid once per prevented chargeback; Resolve plans cost $19, paid once per alert for RDR or CDRN, or $29, paid once per Ethoca alert; Recover costs $20, paid once based on the recovered amount; PayPal costs $29, paid once per alert.

Getting started

1. Visit https://chargebackhit.com/.
2. Choose the product that fits the need: Prevent, Resolve, Recover, or PayPal.
3. Connect a supported payment integration, such as Stripe, PayPal, or Adyen.
4. Use the API with public and secret keys and Base64-encoded SHA-512 signatures for authentication and request verification.
5. Contact support at [email protected] if you need assistance.

Verdict

Chargebackhit offers separate prevention, alert, and recovery products, with broad payment-provider connections. Merchants should note the per-event or recovery-based charges and that Slack is for notifications only.