Accertify Chargeback Management

What Accertify Chargeback Management is

Accertify Chargeback Management helps merchants handle eligible disputes, recover revenue, reduce manual work, and manage chargeback activity. Its workflow covers dispute deflection, evidence building, dispute analysis, and response submission. The system generates representment documentation and applies network-specific response rules. It can create responses automatically from transaction, shipment, and fraud decision data, with client-configured decisioning used for response notes. Accertify says the product integrates with more than 60 processors and a retail shipping partner. For dispute alerts, it works with Ethoca Alerts and Verifi CDRN to help deflect chargebacks. Configurable views can show case counts, win rates, and queue activity, while historical data can help teams understand fraud patterns. Strategic Risk Services are available for full or partial support with chargeback strategy, execution, and daily operations. The product can be bought as a standalone solution or used with Accertify Fraud Management. Accertify reports more than $500 million recovered across 13.2 million chargebacks processed. Its intended users include finance and revenue leaders, fraud and risk teams, chargeback and dispute teams, and eCommerce and digital teams. The web-based service is paid, with pricing available on request; no free plan or free trial is offered.

Who it suits

This service suits merchants and teams responsible for chargebacks, disputes, fraud risk, or digital revenue. Finance and revenue leaders may also consider it when they need configurable case views or strategic support for chargeback operations.

Limits

There is no free plan or free trial. Pricing is available on request.

Getting started

1. Visit the Accertify Chargeback Management website.
2. Request a demo for the standalone solution.
3. Request pricing from Accertify.
4. Choose whether to use Chargeback Management standalone or with Accertify Fraud Management.

Verdict

Choose Accertify Chargeback Management if your team needs dispute workflow automation, representment documentation, and processor integrations, with optional operational support. Look elsewhere if you require a free plan or trial, or if web access does not fit your platform needs.