DisputeReady

What DisputeReady is

DisputeReady is chargeback operations software for Stripe merchants that tracks disputes and helps teams prepare evidence packets. A guided checklist, packet builder, PDF export, and linked policy snapshots support the evidence workflow. The service connects to Stripe for dispute data and supports WooCommerce and the Proof API for linking orders and proof events; it does not currently ship a Shopify integration. Core provides an export for upload in the Stripe Dashboard, while Growth and Scale add guided in-app submission when supported by a dispute. Teams review mapped fields and confirm before submission, and the product does not submit unattended. Organizations, member roles, owner assignment, and email and Slack alerts support team work. Sensitive dispute operations data is encrypted at rest in production, and browser-to-service traffic is encrypted in transit. Signed-in users must belong to an organization, with access determined by membership and role; there is no guest access to dispute work. A free account can try a limited Response Builder preview, but the full dashboard, exports, and submission paths require a paid plan. Core costs $99 a month, Growth $199 a month, and Scale $399 a month.

Who it suits

DisputeReady suits finance, operations, and ecommerce leaders responsible for chargeback responses at Stripe merchants. It supports team workflows, but access to dispute work requires organizational membership.

Limits

The free account is limited to a Response Builder preview; full dashboard access, exports, and submission paths require a paid plan. Core allows up to five active disputes at a time and 10 new disputes per month; Growth allows up to 15 active and 25 new monthly, while Scale allows up to 40 active and 75 new monthly.

Getting started

1. Visit the DisputeReady website
2. Create a free account to try the limited Response Builder preview
3. Connect Stripe for dispute data
4. Link orders or proof events using WooCommerce or the Proof API
5. Choose a paid plan for the dashboard, exports, and submission paths
6. Invite team members and assign roles or dispute owners

Verdict

DisputeReady provides evidence preparation and dispute coordination for Stripe merchants, with plan-based limits on active and new cases. Teams should note that in-app submission is guided rather than unattended, and Shopify integration is not available.