CaseGen

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Freedom report

One barScore 5.4

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

CaseGen is ranked #6 of 25 in legal intake software on Freedom251. It runs on Web.

CaseGen plans and pricing

All plans

Custom plan Not published Month to month; billed per call Pricing customized to call volume · implementation fee based on setup casegen.ai · 3 Oct 2026

Compared on legal intake software

Lead qualification: Yes
Matter routing: Yes
Appointment booking: Yes
SMS follow-up: Yes
Case system integrations: Yes

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The record

Product: CaseGen is an AI receptionist and intake platform built for law firms, handling calls and intake workflows 24/7.
Lead follow-up: Its AI agents follow up with prospects and collect case details, and Maya tracks medical treatment for personal injury clients.
Call handling: CaseGen answers and routes calls from new leads, existing clients, and third parties, and can flag high-value leads for live transfer.
Call records: The platform provides call analytics, case summaries, real-time transcripts, and call playback.
Document collection: CaseGen can follow up by text to collect case photos and documents.
Integrations: The company lists integrations including Filevine, Clio, Zapier, Google Sheets, Calendly, LawPay, PracticePanther, Smokeball, and MyCase.
Integration limit: CaseGen says CasePeer does not offer an API for integrations.
Phone setup: The company says firms using Vonage, RingCentral, or another phone system can set up by forwarding calls to an assigned CaseGen number.
Onboarding: CaseGen says most firms are ready to launch within 14 days and that its team manages onboarding and CRM configuration.
Implementation: The homepage says practice-area call flows can be set up for inbound and outbound systems and live in 7 days or less.
Target users: CaseGen describes itself as a voice AI platform built exclusively for law firms and attorneys.
Maker background: The company says it was built with legal and growth expertise, including personal injury experience and more than 15 years of law-firm growth work.
Legal scope: CaseGen states that its platform assists with call handling and intake workflows, does not provide legal advice, and does not guarantee business outcomes.
24/7 receptionist: Its AI agent answers inbound calls, filters unwanted calls, completes intakes, and handles existing client calls around the clock.

Where it ranks on Freedom251

Best Legal Intake Software in 2026#6 of 25

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Sources

casegen.ai· checked 3 Oct 2026
casegen.ai/about-us/· checked 3 Oct 2026
casegen.ai/contact/· checked 3 Oct 2026