Freedom251 › Legal CRM Software
Intake Lawyer

What Intake Lawyer is
Intake Lawyer is a web-based intake CRM for personal injury law firms, built to manage leads from first contact through follow-up. Its AI website chat can capture visitor details at any time. Calls, texts, and emails are handled in one inbox, while custom fields support lead qualification and automatic assignment sends leads to team members. Matter routing is also supported.
Teams can track pipeline progress through custom dashboards, team activity views, and goal and KPI tracking. Automated texts, emails, reminders, and drip sequences help maintain contact with leads. The site describes the service as AES-256 encrypted and HIPAA ready, with role-based access controls, and advertises a 99.9% uptime SLA.
The service runs on the web and has a free trial, but no free plan. Monthly plans are Starter at $299 a month, Pro at $799 a month, and Enterprise at $2,499 a month. Each includes unlimited manual leads, while AI auto-intake allowances range from 250 per month on Starter to unlimited on Enterprise. Plans can be upgraded, downgraded, or canceled anytime, without long-term contracts. Intake Lawyer LLC lists [email protected] as its contact email.
Who it suits
Intake Lawyer suits personal injury law firms that want website chat, lead qualification, team assignment, and follow-up in one intake workflow. Its dashboards and activity views may also suit teams tracking pipeline goals and KPIs.
What it does well
- AI chat captures visitor details at any time.
- Calls, texts, and emails share one inbox.
- Supports custom-field qualification and automatic team assignment.
- Automates texts, emails, reminders, and drip sequences.
- Advertises a 99.9% uptime SLA.
What to know first
- No free plan is available.
- Starter is limited to 250 AI auto intakes monthly.
- The web is the only listed platform.
- Starter costs $299 a month.
Limits
Starter includes 250 AI auto intakes per month, three users, one phone number, 10 GB storage, and three workflows. Pro includes 1,000 AI auto intakes per month; Enterprise includes unlimited AI auto intakes and users.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Enterprise | Billed monthly · Unlimited automated intakes · unlimited manual leads · unlimited users · 500 GB storage · unlimited phone numbers · $150 SMS/call credit · unlimited emails · unlimited e-sign requests · unlimited templates · unlimited bots and workflows | $2,499 a month |
| Starter | Billed monthly · 250 automated intakes/month · unlimited manual leads · 3 users · 10 GB storage · 1 phone number · $10 SMS/call credit · 1,000 emails/month · 25 e-sign requests/month · 5 email & 5 SMS templates · 1 bot · 3 workflows | $299 a month |
| Pro | Billed monthly · 1,000 automated intakes/month · unlimited manual leads · 10 users · 50 GB storage · 3 phone numbers · $30 SMS/call credit · 10,000 emails/month · 200 e-sign requests/month · 50 email & SMS templates · 5 bots · unlimited workflows | $799 a month |
As intakelawyer.com lists them, read 15 Oct 2026. The maker's own page has the final word.
Getting started
- Open https://www.intakelawyer.com/ in a web browser.
- Start with the available free trial.
- Choose a monthly plan: Starter, Pro, or Enterprise.
- Set up lead qualification fields and team assignment.
- Use the inbox and follow-up automations to manage lead contact.
Verdict
Choose Intake Lawyer if your personal injury firm needs an intake CRM with AI website chat, lead routing, and automated follow-up. Look elsewhere if you need a free plan or a platform beyond the web.
Questions
Is Intake Lawyer free?
There is no free plan, but a free trial is available.
How much does it cost?
Starter is $299 a month, Pro is $799 a month, and Enterprise is $2,499 a month. All are billed monthly.
What platforms does it support?
The listed platform is web.
How many AI auto intakes are included?
Starter includes 250 per month, Pro includes 1,000 per month, and Enterprise includes unlimited AI auto intakes.
Can plans be canceled?
The pricing section says plans can be upgraded, downgraded, or canceled anytime, with no long-term contracts.
Who makes Intake Lawyer?
The site footer identifies the company as Intake Lawyer LLC and lists [email protected].
Facts from Intake Lawyer's own pages
- AI chat intake
- Its AI website chat captures visitor details at any time. · intakelawyer.com, 8 Oct 2026
- AI website chat intake
- Its configurable chat bot collects visitor details from a law-firm website around the clock. · intakelawyer.com, 15 Oct 2026
- App-store presence
- No Intake Lawyer listing was identified in the Apple App Store, Google Play, Chrome Web Store or Microsoft Store searches performed for this research. · intakelawyer.com, 15 Oct 2026
- Automated follow-up
- Automated text messages, emails, reminders and drip sequences are provided for continuing lead contact. · intakelawyer.com, 15 Oct 2026
- Availability claim
- The site advertises a 99.9% uptime SLA. · intakelawyer.com, 15 Oct 2026
- Communications
- Calls, texts, and emails are handled in one inbox. · intakelawyer.com, 8 Oct 2026
- Company
- The site footer identifies the company as Intake Lawyer LLC and lists [email protected] as its contact email. · intakelawyer.com, 8 Oct 2026
- Dashboards
- Users can view real-time lead, call, appointment and signed-case activity and create custom dashboards. · intakelawyer.com, 15 Oct 2026
- E-signatures
- Paid plans include monthly e-sign request allowances, with the allowance increasing by plan. · intakelawyer.com, 15 Oct 2026
- Follow-ups
- Automated texts, emails, reminders, and drip sequences help keep leads engaged. · intakelawyer.com, 8 Oct 2026
- Founded year disclosure
- The opened official pages do not state a founding year. · intakelawyer.com, 15 Oct 2026
- Free-trial presentation
- The site offers a free-trial call to action and says no credit card is required. · intakelawyer.com, 15 Oct 2026
- Funding or ownership disclosure
- The opened official pages do not state funding, investors or an owner. · intakelawyer.com, 15 Oct 2026
- Headquarters disclosure
- The opened official pages do not state a headquarters location. · intakelawyer.com, 15 Oct 2026
- Independent directory coverage
- Legal Intake Lab's verified directory of 15 products does not include Intake Lawyer in its captured product matrix. · legalintakelab.com, 15 Oct 2026
- Independent evidence standard
- Legal Intake Lab says its product capability statements are vendor-attributed and that unsupported evidence is left unverified. · legalintakelab.com, 15 Oct 2026
- Independent intake limitation
- Legal Intake Lab warns that its comparison evidence does not establish conversion performance for listed intake products. · legalintakelab.com, 15 Oct 2026
- Independent pricing limitation
- Legal Intake Lab states that a product's advertised entry price may not represent the price of an intake-capable configuration when intake is gated or metered. · legalintakelab.com, 15 Oct 2026
- KPI tracking
- The dashboard includes goals and KPI tracking for signed cases and lead conversions. · intakelawyer.com, 15 Oct 2026
- Lead assignment
- Qualified leads can be routed automatically to an appropriate team member or intake specialist. · intakelawyer.com, 15 Oct 2026
- Lead handling
- The product supports lead qualification with custom fields and automatic assignment to team members. · intakelawyer.com, 8 Oct 2026
- Lead qualification
- The system supports custom qualification fields and automatically scores incoming leads. · intakelawyer.com, 15 Oct 2026
- Maker identity
- The public product site identifies the product brand as Intake Lawyer but does not state a separate legal company name. · intakelawyer.com, 15 Oct 2026
- Marketing outcome claim
- The homepage claims firms respond 45% faster, sign 32% more cases and miss 68% fewer leads, but gives no methodology on the page. · intakelawyer.com, 15 Oct 2026
Where Intake Lawyer stands on Freedom251
- Legal CRM Software#10 of 34
- Legal Intake Software#10 of 25