Bonjoro

Bonjoro is a video messaging and testimonial platform for organizations that want a personal touch in customer communication. It suits teams with repeatable welcome, thank-you or check-in workflows; its main caveat is that the video-message free-plan limit is inconsistent across the pricing page.

Overview

Bonjoro combines direct customer videos with a separate product for collecting testimonials. The messaging side focuses on individual or group outreach, while Testimonials collects video and text feedback for websites, social media or email. This pairing is useful when both follow-up and publishable customer feedback matter, but buyers should treat the two as distinct offerings with different quotas and plan structures.

Key features

Messages can be one-to-one or one-to-many, with custom templates, calls to action and embedded apps. This supports personal outreach without requiring every message to be built from scratch. Starter has two templates and Pro has five, so teams with many message types may find the lower tiers restrictive.

Workflows can draw on native CRM integrations, Zapier, Make or CSV contact uploads. Bonjoro advertises connections to more than 1,000 tools, including HubSpot, Pipedrive, Shopify, ActiveCampaign, Intercom, Mailchimp and Patreon. That makes the product a better fit for teams that want video follow-up tied to existing customer processes; CSV import offers a simpler route when a direct connection is not useful.

Testimonials supports video and text submissions, then publishes them through website embeds or sharing by social media and email. Its free tier allows 10 video testimonials and unlimited text testimonials, while paid tiers raise video quotas and embed counts. Teams collecting mostly text feedback can start without a video quota concern; video-heavy programs need to budget around the relevant cap.

Pricing

Bonjoro has a free plan, paid plans from $15/user/mo on annual pricing, and a 14-day trial for Video Messaging Starter, Pro and Grrrowth. Video Messaging Free is free forever, requires no credit card, and includes CRM integrations, unlimited screen recording, iOS and Android apps, and Bonjoro branding. The comparison section says it is capped at 50 videos, although the top-level card says unlimited videos. That discrepancy makes the free plan harder to assess confidently if volume matters.

Video Messaging Starter costs $15 per month, billed annually, and includes branding, CTA buttons, unlimited CRM workflows, one-to-one training and two templates. It suits a small operation establishing a repeatable process, but the template allowance is tight. Video Messaging Pro is $29 per month, billed annually, with unlimited branded videos, workspaces, scheduling and five templates; it is the more capable choice for teams that need scheduling and multiple workspaces. Grrrowth is $79 per month, billed annually, and includes three users. Company starts at $399 per month and includes 20 users, while Enterprise includes 10 users at custom pricing. The general plan cards advertise savings of up to 40% on annual pricing.

Testimonials has its own pricing track. Testimonials Free includes 10 video testimonials, unlimited text testimonials, one website embed, custom styling, unlimited requests and no video time limit. Testimonials Pro is $20 per month and raises the limits to 250 video testimonials and 10 embeds, adds one custom domain and removes Bonjoro branding. Testimonials Growth is $79 per month with 2,500 video testimonials, 20 embeds and three custom domains, also with branding removed. Both paid testimonial plans allow unlimited requests and no video time limit; their annual toggle advertises savings over 30%.

Platforms

Bonjoro is available on web, iOS, Android and as a browser extension. The included mobile apps make it suitable for recording away from a desk, while web access supports teams working through their CRM-connected workflows.

Who it's for

Bonjoro highlights coaches and consultants, ecommerce sellers, nonprofits, SaaS teams, and universities and colleges. It is most compelling for organizations that can make personalized video a recurring customer touchpoint, or that want a distinct process for gathering and publishing testimonials. For occasional recording without ongoing workflows or testimonial collection, its two-part offering may be more than needed.

Pros and cons

• Pros: CRM connections, Zapier, Make and CSV imports give teams several ways to fit video into customer workflows.
• Pros: Messaging and testimonial collection cover both customer follow-up and reusable feedback, with separate quotas suited to different needs.
• Pros: Free messaging and testimonial tiers provide a way to begin without a subscription, and the messaging trial lasts 14 days.
• Cons: The free messaging video cap conflicts across the pricing page: the comparison section says 50, while the top card says unlimited.
• Cons: Starter and Pro message template counts are two and five, respectively, which may constrain teams with varied outreach.
• Cons: Paid messaging tiers use annual pricing, so the monthly figures should not be mistaken for a month-to-month commitment.

Alternatives

Choose Dubb if its annual Pro plan, at $499 per year, with unlimited videos and HD quality better matches a video-centered workflow. Hippo Video is another freemium alternative, with its free plan including two Video Flows. For a free option focused on recording, editing, sharing and integrations with limits on recorded and AI videos, consider Vidyard. BHuman offers a free tier with 15 shared credits and up to 15 personalized videos, while Castify provides up to 10 videos and five members on its free plan. ngram is a freemium option for AI-generated footage, with 600 one-time credits and a watermark on its free plan. Vimotion offers a first-video pilot with a hero video up to 60 seconds and two social cuts. VideoProspect has a free plan with two pitch uploads and 10 personalized video generations.

Browse Video Prospecting Software, Video Marketing or Video Messaging Software for more options by category.

Verdict

Bonjoro is a strong fit for teams that want personalized customer videos connected to CRM workflows and a dedicated way to collect testimonials. Its breadth is the reason to choose it; the split pricing tracks, modest entry-tier template counts and unclear free video cap are reasons to look elsewhere if predictable limits or a simpler recording tool matter more.