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Basware

by Basware

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Basware's own site

What Basware is

Basware is procure-to-pay software that automates work across procurement, accounts payable, and invoice processing. Its e-invoicing tools capture invoices submitted through different supplier channels. AI can code and route invoices, match them, and handle exceptions. On the procurement side, the software supports hosted catalogs, supplier management, a supplier portal, guided request intake, stock integration, and shopping. Approval workflows can issue purchase orders when requisitions are approved.

Basware says its solutions connect with more than 250 ERP systems, including SAP, Oracle, and Microsoft, through open APIs and certified integrations. They can use purchase-order data from existing procurement or ERP systems, complementing those systems. Basware lists web, Android, iOS, and API access. It identifies globally operating organizations processing more than 50,000 invoice transactions annually, finance shared service centers, and multi-ERP environments as potential fits. The company was founded in 1985 and is headquartered in Espoo, Finland. Support is available through chat, web, and phone, with a 24/7 AI-powered self-service chatbot. Basware describes its subscription as tailored to organizational size, requirements, and existing systems; prospective customers contact the company for pricing.

Who it suits

Basware suits globally operating organizations processing more than 50,000 invoice transactions annually, finance shared service centers, and organizations working across multiple ERP systems. Its procurement and invoice workflows are designed to work alongside existing procurement or ERP systems.

What it does well

  • AI can code, route, match, and handle invoice exceptions.
  • Approval workflows issue purchase orders as requisitions are approved.
  • Integrates with more than 250 ERP systems, according to Basware.
  • Supports web, Android, iOS, and API access.
  • Offers chat, web, phone, and 24/7 chatbot support.

What to know first

  • Pricing is available by request, with no published numeric price.
  • There is no free plan.
  • The subscription is tailored to each organization's needs and systems.

Limits

Basware has no free plan. Its paid subscription is tailored to organizational size, requirements, and existing systems, and pricing is available by request.

Plans

PlanBilled and limitsPrice
Basware subscriptionModules and deployment tailored to organizational requirements · Professional Services and Customer Success includedOn request

As basware.com lists them, read 21 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit the Basware procure-to-pay website.
  2. Contact Basware to discuss a tailored subscription and pricing.
  3. Choose the solution and modules for your organization's size, requirements, and existing systems.
  4. Use Basware through the web, Android, iOS, or API.

Verdict

Choose Basware if your organization needs procure-to-pay automation across procurement, accounts payable, and invoice processing, especially in a multi-ERP environment. Its stated ERP integrations and use of existing purchase-order data can support work alongside current systems. Buyers seeking a published price or a free plan should look elsewhere.

Questions

How much does Basware cost?

Pricing is available on request. Basware describes a tailored subscription model and directs prospective buyers to contact the company.

Is there a free plan?

No. Basware's pricing model is paid.

Which platforms does Basware support?

Basware lists web, Android, iOS, and API access.

Does Basware integrate with ERP systems?

Basware says its P2P solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, using open APIs and certified integrations.

Who makes Basware?

Basware is the maker. The company was founded in 1985 and is headquartered in Espoo, Finland.

What support does Basware offer?

Customer support is available by chat, web, or phone. Basware also provides a 24/7 AI-powered self-service chatbot.

Facts from Basware's own pages

Analytics
Basware reports 89% touchless processing, 98% first-pass matching on PO invoices and 85% invoices paid on time on its P2P page. · basware.com, 21 Oct 2026
API
Basware exposes a public-internet REST API using JSON payloads for AP Automation, Supplier Management and Basware Network data exchange. · developer.basware.com, 21 Oct 2026
API regions
AP Automation APIs have separate test and production environments for Europe, the United States, Australia and Canada. · developer.basware.com, 21 Oct 2026
Approval workflows
Yes · basware.com, 21 Sept 2026
Certifications
Basware states that its ISO 27001 certification includes ISO 27017 and ISO 27018. · basware.com, 21 Oct 2026
Cloud connectivity
Customers must permit access to *.basware.com through firewalls and proxies; TLS 1.2 or higher is required, with TLS 1.3 required for post-quantum cipher use. · basware.com, 21 Oct 2026
Company history
Basware says it was founded in 1985. · basware.com, 3 Oct 2026
Company legal name and ownership
Basware Corporation is a private company headquartered in Espoo, Finland; the group is owned by Accel-KKR, Long Path Partners and Briarwood Capital Partners. · basware.com, 21 Oct 2026
Company size
LinkedIn lists Basware as privately held, headquartered in Espoo, founded in 1985 and employing 1,001–5,000 people. · linkedin.com, 21 Oct 2026
Developer documentation
Public documentation includes an API manual, field-and-method reference, Swagger definitions, OAuth2 endpoints, push notifications and integration-selection guidance. · developer.basware.com, 21 Oct 2026
ERP integrations
Basware states that it has integrated with more than 250 ERP systems, including SAP, Oracle and Microsoft environments. · basware.com, 21 Oct 2026
Existing systems
Basware says it can use purchase-order data from existing procurement or ERP systems and complements rather than replaces ERP systems. · basware.com, 3 Oct 2026
Founded
Basware says it was founded in 1985. · basware.com, 21 Oct 2026
Free plan
No · basware.com, 21 Sept 2026
Headquarters
Espoo, Finland · basware.com, 23 Sept 2026
Integration formats
The integration guide documents both REST API and XML interfaces, and says they can be used side by side for different interfaces. · developer.basware.com, 21 Oct 2026
Integrations
Basware says its P2P solutions integrate with more than 250 ERP systems, including SAP, Oracle, and Microsoft, using open APIs and certified integrations. · basware.com, 3 Oct 2026
Invoice ingestion
Its e-invoicing capabilities capture invoices from different supplier channels and advertise 100% invoice-data accuracy. · basware.com, 21 Oct 2026
Invoice matching
The service matches invoices against purchase orders, contracts and goods receipts, including invoices originating in external procurement systems. · basware.com, 21 Oct 2026
Invoice processing
Its e-invoicing solutions automate invoice capture across supplier submission methods, while AI can handle coding, routing, matching, and exceptions. · basware.com, 3 Oct 2026
Licence
The public developer material describes a credentialed hosted service and does not identify an open-source licence or SDK distribution. · developer.basware.com, 21 Oct 2026
Limit: implementation and price
Capterra reviewers describe implementation as challenging, the learning curve as steep, the product as expensive and support as needing improvement. · capterra.com, 21 Oct 2026
Limit: supplier experience
Trustpilot complaints describe complicated account setup, invoice rejections, low usability and difficulty getting paid through supplier workflows. · trustpilot.com, 21 Oct 2026
Limit: workflow usability
G2 reviewers report that some simple actions require too many steps, the interface can feel slow and error messages can be unclear. · ai.g2.com, 21 Oct 2026

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