Avail

Avail is a web platform for sourcing, managing, and distributing branded merchandise. It is best suited to teams coordinating swag programs across departments, especially those that need sourcing and fulfillment support alongside project tools. Its free Basic plan covers a broad set of program needs; teams seeking budget management or CRM integration need Enterprise.

Overview

Founded in 2008, Avail brings swag project planning, product sourcing, order tracking, and distribution into one platform. Real-time project updates and built-in workflows can help teams coordinate requests and keep work moving; chat and configurable permissions let them collaborate while controlling who can view or change information.

The service pairs software with expert help on planning, creative brainstorming, product selection, sourcing, and fulfillment, plus ongoing customer training. Most orders ship in 7–10 days, with 24-hour rush options. Those are useful supports for teams managing time-sensitive campaigns, though shipping speed may matter less to organizations whose programs are planned well in advance.

Key features

• Project coordination: A project planner, order tracking, activity feed, alerts, and live inventory reports give teams ways to follow swag work from request through fulfillment.
• Team controls: Basic chat, built-in workflows, and customizable roles and permissions support shared work without giving every user the same access.
• Sourcing and distribution: Swag specialists assist with planning and product selection; branded packages, recipient choice, global shipping, and swag stores support varied distribution programs.
• Integrations and security: Integrations include Salesforce, HubSpot, Slack, Workday, Google Workspace, Microsoft Entra, Coupa, Shopify, and multiple HR systems. Avail says it is SOC 2 Type II compliant and committed to GDPR and CCPA compliance.

Pricing

Basic plan

The Basic plan costs nothing (billed $0 per month). It includes a project planner, order tracking, product sourcing, a DAM system, swag stores, alert thresholds, live inventory reports, an activity feed, basic chat, and SSO integrations. For teams building a swag program without a software subscription budget, that is a substantial starting set. It does not include the Enterprise plan’s CRM integration, budget management, custom domain, digital gift cards, or extended terms.

Enterprise plan

Enterprise has custom pricing and includes Basic features plus CRM integration, a custom domain, budget management, digital gift cards, and extended terms. It is the fit for organizations that need those additional controls or capabilities; teams should weigh custom pricing against their need for them.

Avail also offers a 30-day trial. No seat or usage cap is stated for either plan.

Platforms

Avail is available on the web. Its integrations connect it with business, collaboration, commerce, and HR systems, extending its role beyond a standalone merchandise tracker.

Who it's for

Avail is aimed at companies of all sizes, with particular relevance for teams managing swag programs across departments or locations. A team seeking only a lightweight gifting tool, or one that does not need the sourcing and project workflow, may find this broader program focus unnecessary.

Pros and cons

• Pro: The free Basic plan combines project tracking, sourcing, inventory visibility, swag stores, and SSO integrations, so teams can coordinate more than just gift sends without a monthly software charge.
• Pro: Specialist help with sourcing and fulfillment, plus ongoing training, gives teams operational support alongside the platform.
• Pro: Custom roles and permissions, security commitments, and integrations with common business systems support use across larger organizations.
• Con: CRM integration and budget management are reserved for Enterprise, so teams that need either must move beyond the free plan and accept custom pricing.
• Con: Avail is web-only, which may not suit teams that require a dedicated mobile app.

Alternatives

• Sales Gifting Software is a broader category to explore when comparing sales-gifting tools.
• GiftM may suit teams prioritizing API access across Android, iOS, and web; its free sandbox has tier-based API rate limits.
• CorporateGift may fit a single user seeking automated campaigns for physical and eGift sends; its Starter plan has a 10% eGifting sending fee and a $499 setup fee for custom eGift collections.
• Giftbit is worth considering for reward-program management without subscription, platform, or minimum fees; users pay reward face value and a 2.9% credit card funding fee.
• Goody may be a better match for teams sending gifts in the US, UK, and Canada: its free Starter plan allows unlimited sends in those countries and sends to 1,000+ recipients at once.
• Imprint Engine offers a free portal seat and free campaigns for one-time or fixed use, with fulfillment and shipping billed per shipment; it may suit teams with that narrower campaign model.
• Loop & Tie may suit smaller teams: its free plan has one user and charges $5 per gift for flat-rate shipping, while Essentials is billed $500/year for three users and three teams with free shipping.
• Merch.com may appeal to teams wanting free platform use, with product, storage, and fulfillment charged separately.
• Postal may suit an individual sending within the US: its free Economy plan allows unlimited sending for one user and team, with payment only for gifts accepted.

Verdict

Choose Avail if your company needs a coordinated swag program with sourcing and fulfillment support, not just a way to send gifts. Its free Basic plan is the strongest reason to start there, while custom-priced Enterprise is necessary for CRM integration and budget management. Look elsewhere if you need a mobile app or a simpler, more focused gifting or rewards service.