Freedom251 › Sales Gifting Software
Merch.com
What Merch.com is
Merch.com provides custom swag, promotional products, and corporate gifts, covering design, production, and worldwide shipping. Campaigns can be public, invite-only, or password-protected, with sends automated for milestones, events, and CRM triggers. Branded gift links let recipients choose their size, color, and shipping address. Campaign analytics include invite tracking through seven-stage funnels, real-time activity, journey timelines, and engagement metrics. Inventory tools track SKUs, low stock, inbound shipments, and audit trails; order management supports bulk imports and fulfillment routing. Customers can brand campaign pages, redemption pages, transactional emails, and order tracking. Live integrations include Shopify, Zapier, a REST API, and webhooks; WooCommerce, BigCommerce, and Webflow are marked coming soon. Platform use is free, but products, storage, and fulfillment are charged separately. Listed charges include $0.01 per item per day for storage, $3 per fulfillment order for the first item pick, $2 per additional item, $5 per fulfillment order, and 15.00 USD for international handling. Merch.com operates fulfillment centers in the United States, European Union, and United Kingdom.
Who it suits
It suits organizations arranging corporate gifts, employee programs, trade shows, events, influencer kits, Shopify fulfillment, or group orders. Recipients can choose gift size, color, and shipping address through branded links.
What it does well
- Free platform use; products and fulfillment billed separately.
- Campaigns can automate milestone and event sends.
- Gift links let recipients select size, color, and address.
- Live integrations include Shopify, Zapier, REST API, and webhooks.
- Worldwide shipping and fulfillment centers in three regions.
What to know first
- Storage, products, and fulfillment cost extra.
- WooCommerce, BigCommerce, and Webflow are coming soon.
- International handling is listed at 15.00 USD.
Limits
Platform use is free, while products, storage, and fulfillment are billed separately. Listed charges include $0.01 per item per day for storage, $3 per fulfillment order for the first item pick, $2.00 USD for each additional item pick, $5 per fulfillment order, and $15.00 USD for international handling.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Merch platform | Platform use is free; product, storage, and fulfillment are charged separately. · $0 platform fees · storage, product, and fulfillment billed separately | Free |
| Storage | per item / per day; billed daily based on actual inventory held · Average storage cost for most items · US, UK, or EU warehouse locations | $0.01, paid once |
| International handling | Flat rate across all countries; applied to fulfillment cost, shipping courier label cost, and lowest quoted product price tier · International shipments | $15, paid once |
| Additional item pick | Each additional item in the same order after the first · Per additional item | $2, paid once |
| First item pick | The first item picked from inventory for each order · Per fulfillment order | $3, paid once |
| Fulfillment order charge | Flat fee per fulfillment order · Per order, regardless of number of items | $5, paid once |
As merch.com lists them, read 4 Oct 2026. The maker's own page has the final word.
Getting started
- Go to https://merch.com/.
- Use the free Merch platform plan.
- Set up campaign access as public, invite-only, or password-protected.
- Create a gift link with a branded redeem page for recipients.
- Connect Shopify, Zapier, the REST API, or webhooks if needed.
- Arrange products, storage, and fulfillment for your orders.
Verdict
Merch.com brings campaign management, recipient choices, inventory tracking, and fulfillment into a service for custom gifts and promotional products. Platform use is free, but storage, products, and fulfillment have separate charges.
Questions
Is Merch.com free?
Use of the platform is free. Products, storage, and fulfillment are charged separately.
What does storage cost?
The listed storage charge is $0.01 per item per day, billed daily based on the inventory held.
Which integrations are available?
Live integrations include Shopify, Zapier, a REST API, and webhooks. WooCommerce, BigCommerce, and Webflow are marked coming soon.
Can recipients choose their gifts?
Yes. Gift links lead to branded redeem pages where recipients can select a size, color, and shipping address.
Where does Merch.com fulfill orders?
The company says its fulfillment centers are in the United States, European Union, and United Kingdom.
Facts from Merch.com's own pages
- Analytics
- The platform offers invite tracking with seven-stage funnels, real-time activity, journey timelines, and engagement metrics. · merch.com, 4 Oct 2026
- Campaigns
- Campaigns can be public, invite-only, or password-protected, and sends can be automated for milestones, events, and CRM triggers. · merch.com, 4 Oct 2026
- Coming soon
- WooCommerce, BigCommerce, and Webflow are marked “Coming Soon” in the integration directory. · merch.com, 4 Oct 2026
- Fulfillment
- The company says it operates fulfillment centers in the United States, European Union, and United Kingdom. · merch.com, 4 Oct 2026
- Gift links
- Gift links let recipients choose their size, color, and shipping address through branded redeem pages. · merch.com, 4 Oct 2026
- Integration examples
- Salesforce, HubSpot, Slack, BambooHR, Workday, Marketo, Mailchimp, Google Sheets, and Typeform are listed as Zapier-connected examples. · merch.com, 4 Oct 2026
- Integrations
- The site lists Shopify, Zapier, REST API and webhooks as live integrations and says Zapier connects to 5,000+ apps. · merch.com, 4 Oct 2026
- Inventory and orders
- The inventory dashboard provides real-time SKU tracking, low-stock alerts, inbound shipment monitoring, and audit trails; order management includes bulk imports and fulfillment routing. · merch.com, 4 Oct 2026
- Product
- Merch.com provides custom swag, promotional products, and corporate gifts, including design, production, and worldwide shipping. · merch.com, 4 Oct 2026
- Security and trust
- The opened platform and integration pages describe inventory audit trails and campaign access options, but make no specific security certification claim. · merch.com, 4 Oct 2026
- Support
- Merch.com says expedited fulfillment and shipping options are available upon request and custom rates can be discussed with an account representative. · merch.com, 4 Oct 2026
- White labeling
- Merch.com says campaign pages, gift redeem pages, transactional emails, and order tracking can carry the customer's branding. · merch.com, 4 Oct 2026
- Who it serves
- Listed uses include corporate gifting, employee programs, trade shows and events, influencer kits, Shopify fulfillment, and group ordering. · merch.com, 4 Oct 2026
Where Merch.com stands on Freedom251
- Sales Gifting Software#8 of 30