Freedom251 › HOA Management Software
Atrium
by Atrium
What Atrium is
Atrium is web-based community management software for homeowners associations, condo associations, and planned communities. Separate portals serve administrators, board members, and homeowners, with association accounting, dues collection, violation tracking, document storage, and resident communication. Homeowners can pay recurring assessments through autopay or online payments, while Stripe handles card and bank transactions and posts them to the ledger automatically. Violation workflows record notices, cure periods, resolutions, photos, letter templates, and each home’s history. Community email provides templates, delivery tracking, open and click reporting, and per-home message archives. Homeowners can submit architectural requests with attachments, and committees can review and vote with a quorum in one docket. Amenity reservations include online rental-fee payments and administrator approval. Atrium Concierge answers questions from community records and stages tasks for confirmation before changes are written. Eligible plans provide answers from governing documents. Atrium says it uses encrypted cloud infrastructure and role-based access; card numbers are handled by Stripe rather than its servers. Pricing is on request. The site invites communities to request early access and says follow-up comes within 24–48 hours. Setup is configured through onboarding, and users can cancel by contacting support inside the application.
Who it suits
Atrium suits HOA, condo, and planned-community administrators, boards, and homeowners needing shared portals and association workflows. It is also relevant to communities seeking online payments, records, communications, and architectural review.
What it does well
- Role-specific portals for administrators and homeowners
- Tracks violations through notices and resolutions
- Supports autopay and online assessment payments
- Provides tracked community email
- Stages AI-assisted changes for confirmation
What to know first
- Pricing is available only on request
- Early access is limited to invited communities
Verdict
Atrium brings accounting, payments, records, communications, violations, and resident requests into a web platform. Communities should request pricing and early-access details directly from the maker.
Facts from Atrium's own pages
- Association accounting
- Yes · atrium.community, 24 Sept 2026
- AI assistant
- Atrium Concierge answers questions using community records and stages actions for confirmation before writing changes. · atrium.community, 12 Oct 2026
- Architectural review
- Homeowners can submit requests with attachments, and committees can review and vote with quorum tracking. · atrium.community, 12 Oct 2026
- Availability
- Atrium’s early-access page invites a limited number of communities to try the platform and says the team will follow up within 24–48 hours. · atrium.community, 11 Oct 2026
- Communication
- Community email supports delivery tracking, open and click reporting, templates, and per-home message history. · atrium.community, 11 Oct 2026
- Communications
- Atrium supports tracked email with open and click reporting, templates, and per-home message archives. · atrium.community, 12 Oct 2026
- Concierge
- Atrium Concierge answers questions from community records and can stage tasks for confirmation before making changes. · atrium.community, 11 Oct 2026
- Document storage
- Yes · atrium.community, 24 Sept 2026
- Early access
- The site invites HOA and condo communities to request early access and says the team will reach out within 24–48 hours. · atrium.community, 12 Oct 2026
- Florida records
- Atrium says it provides secure record storage and homeowner access on every plan to help associations meet Florida records and member-access requirements. · atrium.community, 12 Oct 2026
- Governing documents
- On eligible plans, homeowners and board members can ask questions answered from the community’s governing documents. · atrium.community, 11 Oct 2026
- Headquarters
- Lake Mary, Florida, United States · atrium.community, 19 Oct 2026
- Integrations
- Atrium says it integrates with common online payment systems; its product page specifically names Stripe for card and bank transfer payments. · atrium.community, 12 Oct 2026
- Online dues collection
- Yes · atrium.community, 24 Sept 2026
- Payments
- Homeowners can pay online or enroll in autopay, and the product page says Stripe handles card and bank transfer payments. · atrium.community, 12 Oct 2026
- Portals
- The platform provides role-specific portals for community administrators, board members, and homeowners. · atrium.community, 12 Oct 2026
- Product
- Atrium is community management software for homeowners associations, condo associations, and planned communities. · atrium.community, 12 Oct 2026
- Reservations
- Homeowners can book amenities and pay rental fees online, with requests routed for approval. · atrium.community, 12 Oct 2026
- Resident portal
- Yes · atrium.community, 24 Sept 2026
- Security
- Atrium says it uses enterprise-grade cloud infrastructure, encryption, and role-based access; it says card numbers do not touch its servers because payments are handled by Stripe. · atrium.community, 12 Oct 2026
- Setup
- Atrium says an environment is available immediately after signup and is configured through an onboarding process and guide. · atrium.community, 12 Oct 2026
- Setup and support
- Atrium says it configures a community after signup and offers cancellation by contacting support from within the application. · atrium.community, 11 Oct 2026
- Support and cancellation
- Users can cancel at any time by contacting support from within the application. · atrium.community, 12 Oct 2026
- Violations
- The violation workflow tracks notices, cure periods, and resolutions, and stores letters and records on the home's history. · atrium.community, 12 Oct 2026
Where Atrium stands on Freedom251
- HOA Management Software#81 of 87