Freedom251 › Appointment Scheduling Software
Appointment.com
What Appointment.com is
Appointment.com is web and API scheduling software for organizations that need online bookings. Customers can book appointments at any time and cancel or reschedule themselves. Booking pages, one-way calendar synchronization, automated email or SMS reminders, waitlists, and payment collection are included. Businesses can configure as many services and locations as they want, export reports to CSV, and accept major credit cards or PayPal with rules for advance payment, missed-appointment card details, or in-person payment. Listed integrations include Google Calendar, Kashoo, Message Media, QuickBooks, and an API library. Appointment.com describes encryption in transit and at rest and says personal information is not sold. A 30-day trial is available, but there is no free plan. Plans cover 100, 300, 600, or 1,000 monthly bookings; unused bookings do not roll over and extras cost $0.10 each.
Who it suits
It suits businesses and organizations in areas such as health, education, fitness, salons, professional services, and government. It also fits teams managing multiple services or locations.
What it does well
- Customers can cancel or reschedule bookings
- Supports email and SMS reminders
- Accepts credit cards and PayPal
- Allows many services and locations
- Exports reports to CSV
What to know first
- No free plan
- Unused bookings do not roll over
- Extra bookings cost $0.10 each
- Calendar sync is one-way
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Small Business Package | 100 bookings per month | On request |
| Monthly Booking Plan — 300 bookings | Monthly Rate · 300 bookings per month · Additional bookings $0.10 each · Unused bookings do not roll over | $29 a month |
| Monthly Booking Plan — 600 bookings | Monthly Rate · 600 bookings per month · Additional bookings $0.10 each · Unused bookings do not roll over | $39 a month |
| Monthly Booking Plan — 1,000 bookings | Monthly Rate · 1,000 bookings per month · Additional bookings $0.10 each · Unused bookings do not roll over | $50 a month |
| Small Business Plan | Annual Rate $99 · 100 bookings per month | $8.25 a month |
As appointment.com lists them, read 23 Sept 2026. The maker's own page has the final word.
Verdict
Appointment.com covers booking, reminders, payments, waitlists, reporting, and integrations for many organization types. Its monthly allowances and extra-booking charge make plan capacity important when choosing an option.
Facts from Appointment.com's own pages
- Automated reminders
- Yes · appointment.com, 23 Sept 2026
- Booking pages
- Yes · appointment.com, 23 Sept 2026
- Calendar sync
- The maker says calendar events can sync with Outlook, Google, and iCal. · appointment.com, 12 Oct 2026
- Company history
- An older Appointment.com About page says the company started the concept of online appointment and event scheduling software in 1999. · appointment.com, 12 Oct 2026
- Data handling
- The privacy policy says it does not sell personal information and will delete or anonymize data within 30 days of a request or account deletion. · appointment.com, 12 Oct 2026
- Founded
- 1999 · appointment.com, 28 Sept 2026
- Free plan
- No · appointment.com, 23 Sept 2026
- Headquarters
- Pleasant Grove, Utah, United States · appointment.com, 28 Sept 2026
- Integrations
- The maker lists Google Calendar, Kashoo, Message Media, and an API library; the features page also mentions QuickBooks. · appointment.com, 12 Oct 2026
- Intended users
- The homepage lists use cases across health and wellness, education, healthcare, fitness, salons, professional services, auto and home services, and government or nonprofit organizations. · appointment.com, 12 Oct 2026
- Multi-location
- The features page says users can set up as many services and locations as they want. · appointment.com, 12 Oct 2026
- Payment collection
- Yes · appointment.com, 23 Sept 2026
- Payments
- Payment options include major credit cards and PayPal, with rules for advance payment, missed-appointment card details, or paying in person. · appointment.com, 12 Oct 2026
- Plan limit
- Bookings beyond the plan allowance are charged at $0.10 each, and unused bookings do not carry into the next month. · appointment.com, 12 Oct 2026
- Reminders and waitlists
- The service can send email or SMS reminders and lets customers join waitlists. · appointment.com, 12 Oct 2026
- Reporting
- Reports can be exported to CSV for analysis in spreadsheets and other tools. · appointment.com, 12 Oct 2026
- Scheduling
- Customers can book appointments at any time and cancel or reschedule them themselves. · appointment.com, 12 Oct 2026
- Security
- The privacy policy says safeguards include encryption at rest and in transit. · appointment.com, 12 Oct 2026
- Support
- The FAQ says email and live-chat tech support is free during business hours, with support email monitored around the clock for emergencies. · appointment.com, 12 Oct 2026
Where Appointment.com stands on Freedom251
- Appointment Scheduling Software#109 of 138