Freedom251 › Salon Appointment Scheduling Software
MyTime
What MyTime is
MyTime is a cloud-based point-of-sale, scheduling, and business-management platform for service businesses, including chains and franchises. It handles appointments and classes, waitlists, walk-ins, online booking, staff and resource calendars, and booking pages. Calendar sync works in both directions, and the platform also supports group bookings, round-robin scheduling, and automated reminders. Its POS accepts in-person and online payments, with tools for memberships, packages, gift cards, loyalty, inventory, taxes, and commissions. MyTime advertises more than 70 reports, with dashboards and PDF and CSV exports. Premier adds automated marketing, AI-powered retention and win-back campaigns, SMS and email campaigns, and listing and reputation management. The platform is available on web, iOS, and Android, with an API also listed. Pricing starts at $149 per month when billed annually. Essential is positioned for independent professionals and small businesses, while Enterprise is aimed at franchisors, enterprise networks, and corporate groups. A branded guest app is offered as a paid add-on.
Who it suits
MyTime suits service businesses that need appointment or class scheduling alongside point-of-sale and business management. Essential is positioned for independent professionals and small businesses; Enterprise is aimed at franchisors, enterprise networks, and corporate groups.
What it does well
- Supports online booking, waitlists, walk-ins, and class scheduling.
- Two-way calendar sync and automated reminders are available.
- POS accepts in-person and online payments.
- More than 70 reports offer dashboard and export options.
- Integrations include Shopify, Stripe, QuickBooks Online, and Zapier.
What to know first
- There is no free plan.
- Essential starts at $149 per month with annual billing.
- The branded guest app costs $99/mo plus a one-time setup fee.
Limits
There is no free plan. The lowest-priced plan, Essential, costs $149 per month with annual billing or $166 per month with monthly billing and includes appointment scheduling, online booking, client management, automated reminders, staff and resource management, and basic reporting.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Essential | if paid annually · Scheduling · online booking · client management · reminders · staff calendar · basic reporting | $149 a month |
| Complete | if paid annually · Everything in Essential · POS · inventory · gift cards and packages · tips and commissions · advanced reporting | $299 a month |
| Premier | if paid annually · Everything in Complete · marketing automation · AI retention campaigns · SMS and email campaigns · NPS · reputation management · premium support | $349 a month |
| Essential (monthly billing) | if paid monthly · Scheduling · online booking · client management · reminders · staff calendar · basic reporting | $166 a month |
| Complete (monthly billing) | if paid monthly · Everything in Essential · POS · inventory · gift cards and packages · tips and commissions · advanced reporting | $332 a month |
| Premier (monthly billing) | if paid monthly · Everything in Complete · marketing automation · AI retention campaigns · SMS and email campaigns · NPS · reputation management · premium support | $388 a month |
| Loyalty Program add-on | Custom loyalty points program | $49 a month |
| Membership Program add-on | Custom membership program | $49 a month |
The first 8 of 10 plans, as get.mytime.com lists them, read 15 Oct 2026. The maker's own page has the final word. Every plan
Getting started
- Visit https://get.mytime.com/.
- Choose a plan: Essential, Complete, Premier, or Enterprise.
- Select annual or monthly billing for Essential, Complete, or Premier.
- Use the web, iOS, or Android platform.
- Consider the branded guest app add-on for $99/mo plus a one-time setup fee.
Verdict
Choose MyTime if your service business needs scheduling and payment tools in one platform, with plan options extending to franchise management. Look elsewhere if you need a free plan or want a listed Enterprise price before evaluating the service.
Questions
Does MyTime have a free plan?
No. The listed plans are paid.
What platforms does MyTime support?
The listed platforms are web, iOS, and Android. An API is also listed.
What does the Essential plan include?
It includes appointment scheduling, online booking, client management, automated reminders, staff and resource management, and basic reporting.
Does MyTime integrate with other services?
Listed integrations include ClassPass, Shopify, Zapier, Stripe, QuickBooks Online, Google Reserve, Instagram, Facebook, and ADP, among others.
How much is the branded guest app?
The white-labeled iOS and Android guest app is a $99/mo add-on plus a one-time setup fee.
Facts from MyTime's own pages
- Analytics
- MyTime advertises more than 70 reports with dashboards and PDF and CSV exports. · get.mytime.com, 8 Oct 2026
- API
- The Booking API supports creating, updating and deleting users, appointments and services through the booking widget or custom applications. · help.mytime.com, 15 Oct 2026
- Appointment scheduling
- The platform supports recurring, multi-staff, multi-day, group, class and resource bookings plus walk-in waitlists. · get.mytime.com, 15 Oct 2026
- Automated reminders
- Yes · get.mytime.com, 20 Sept 2026
- Booking pages
- Yes · get.mytime.com, 20 Sept 2026
- Calendar sync
- two-way · get.mytime.com, 20 Sept 2026
- Client records
- Client profiles can include purchase history, custom fields, intake forms, waivers, messaging history and duplicate merging. · get.mytime.com, 15 Oct 2026
- Company facts
- LinkedIn lists MyTime as privately held, founded in 2013, headquartered in Los Angeles, California, with 11–50 employees. · linkedin.com, 15 Oct 2026
- Company legal name
- The legal entity is Melian Labs, Inc., doing business as MyTime. · get.mytime.com, 15 Oct 2026
- Customer app
- The Branded Guest App is a white labeled iOS and Android app available as a $99/mo add on plus a one time setup fee. · get.mytime.com, 8 Oct 2026
- Developer documentation
- The help center provides Swagger links for Booking and Partner APIs, webhook guides, SSO instructions and API examples. · mytime.freshdesk.com, 15 Oct 2026
- Free plan
- No · get.mytime.com, 20 Sept 2026
- Funding news (2015-04-21)
- MyTime announced a $9.25 million Series B round led by Upfront Ventures with Khosla Ventures, Daher Capital, Accelerator Ventures and Westfield Corporation participating. · assets.mytime.com, 15 Oct 2026
- Group booking
- Yes · get.mytime.com, 20 Sept 2026
- Integrations
- Listed integrations include ClassPass, SOCi, Shopify, Zapier, TSYS, Stripe, QuickBooks Online, Google Reserve, Instagram, Facebook, Astro Loyalty, Wisely by ADP and ADP products. · get.mytime.com, 15 Oct 2026
- Inventory
- MyTime provides inventory management, purchase orders, stock snapshots and automatic stock deduction linked to sales and services. · get.mytime.com, 15 Oct 2026
- License model
- The terms say access is licensed rather than sold and prohibit copying, modifying, redistributing or reselling the service, indicating proprietary software. · get.mytime.com, 15 Oct 2026
- Limit: connectivity
- A Capterra reviewer reports connection problems, slow processing and occasional inability to connect over weak Wi-Fi. · capterra.com, 15 Oct 2026
- Limit: integrations
- G2 reviewers report that integrations can be unreliable and may create duplicate requests. · g2.com, 15 Oct 2026
- Limit: reporting and support
- G2 reviewers mention limited reporting functionality, missing team communication features and occasionally unresponsive customer service. · g2.com, 15 Oct 2026
- Marketing
- Marketing tools send trigger-based email and SMS automations, campaigns, flash sales, coupons and AI retention or win-back messages. · get.mytime.com, 15 Oct 2026
- Online booking
- Businesses can embed configurable white-label booking and accept bookings from Google, Instagram and Facebook. · get.mytime.com, 15 Oct 2026
- Payment collection
- Yes · get.mytime.com, 20 Sept 2026
- PCI
- MyTime says merchants processing credit card transactions are kept out of PCI scope. · get.mytime.com, 8 Oct 2026
Where MyTime stands on Freedom251
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