Ace Cloud Hosting Desktop as a Service

Ace Cloud Hosting Desktop as a Service gives businesses managed virtual desktops through Citrix Cloud, with Windows and Linux workspaces and optional NVIDIA GPU desktops. It is best suited to organizations that want centralized administration and support across a distributed team. Its broad management and security controls are appealing, but the per-user prices and capacity add-ons make careful sizing important.

Overview

Ace combines hosted desktops with centralized tools for administering applications, operating systems, and patches. Users can connect from Windows, macOS, Linux, web browsers, iOS, and Android, which gives teams flexibility across devices. Dedicated desktops and persistent or non-persistent sessions support different working arrangements, while the service’s business focus and paid-only model make it a poor fit for someone seeking a free ongoing desktop.

The offering is based on Citrix Cloud, and Ace is a Citrix partner. Its U.S.-based data center partners are SOC 2, HIPAA, and SSAE 16 certified. Those credentials may matter to organizations assessing infrastructure providers, though they do not by themselves settle whether a particular deployment meets its compliance needs.

Key features

Workspaces and administration

Customized Windows and Linux workspaces cover general business use, while on-demand NVIDIA GPU desktops extend the service to CAD, BIM, 3D, and rendering. That option is useful for visually demanding work, but a GPU is not included in every configuration by default.

Auto-scaling, centralized app management, OS and patch management, and one-click admin-rights provisioning give IT teams several controls for operating a desktop fleet. SSO, MFA, Active Directory integration, role-based access, and 256-bit encryption with TLS 1.3 during transmission provide a substantial set of access and transport-security measures.

Integrations, backup, and support

Active Directory and Microsoft 365 integrations include Outlook, Teams, and OneDrive, a practical combination for organizations already using those services. Plans include 30 days of rolling server backup, and the DaaS service also describes 30-day automatic backups. Ace advertises 24x7 support by phone, chat, and email, including weekends and holidays, which suits teams that need help outside standard business hours.

A Microsoft RDP Generator is available among Ace’s downloads, alongside client tools for printing, scanning, and USB redirection in remote desktop sessions. These tools address common peripheral and connection needs, though the service’s value still depends on selecting an appropriate desktop configuration.

Pricing

Ace offers a 7-day trial and no free plan. The listed plan prices are billed per user per month; each includes unlimited bandwidth and 100 GB of SSD storage split between an 80 GB C: drive and a 20 GB D: drive. The prices below are the displayed amounts, rather than the struck-through figures.

Enterprise and SMB are the team options for larger groups, with Enterprise offering the greater listed CPU and memory capacity and twice the seats. Startup is capped at five users and has much less listed capacity, so it suits a small team rather than a broad rollout. The dedicated plans are single-user choices: Light Workload is the lower-resource option, while Heavy Workload doubles the vCPUs and RAM at a higher price. Custom Cloud is for organizations whose needs call for a tailored setup rather than one of these defined configurations.

Additional vRAM costs USD 15/month per 1 GB, and additional SSD storage costs USD 40/month per 100 GB. Those charges can materially affect budgets for teams that outgrow the included capacity. The seven-day trial offers a short evaluation window, but there is no free plan for continued use.

Platforms

Desktop access spans Windows, macOS, Linux, web browsers, iOS, and Android. That range helps distributed teams use different endpoint devices without requiring everyone to work from the same operating system.

Who it's for

Ace is aimed at businesses of all sizes, with use cases including development and testing, CAD/CAM, remote monitoring, video editing, and remote learning. It is most compelling for organizations that want managed desktops, central IT controls, and support across a mixed-device workforce. GPU availability is a useful differentiator for visual workloads; teams with only light desktop needs may find the per-user plans and paid capacity increases harder to justify.

Pros and cons

• Pros: Windows and Linux workspaces, broad endpoint support, and on-demand NVIDIA GPU desktops cover a wide range of business workloads.
• Pros: Central app, OS, and patch management plus SSO, MFA, role-based access, and Active Directory integration give administrators meaningful control.
• Pros: Thirty days of rolling backup are included in the displayed plan costs, with round-the-clock support advertised across phone, chat, and email.
• Cons: The trial lasts seven days and there is no free plan, limiting the time to evaluate the service before paying.
• Cons: Extra vRAM and SSD storage carry separate monthly charges, so larger or changing workloads can push costs above the plan price.
• Cons: The smallest team plan is limited to five users, while the dedicated desktop options are priced for one user each; neither is a low-cost route for a larger team.

Alternatives

Cloud PC Services and Desktop as a Service Software are useful starting points for comparing this category.

Choose LoLa Cloud PCs if a free personal, non-commercial remote desktop for one person and an existing compatible PC is a better fit than managed business desktops.

Amazon WorkSpaces has a free plan and trial; its listed Windows single-session user fee is $4.19 a month, plus provisioned instance-hour charges, which may suit readers comparing a lower entry fee with usage-based costs.

Dizzion Cloud PC is another paid option with dedicated persistent desktops and Core or Complete tiers, including CPU and GPU workload configurations.

Workspot Cloud PCs is an enterprise service with configurable desktop resources and use-based payment; contact Workspot for pricing.

Fantom Cloud PC offers one-time day passes, including a 199.00 INR Neo Day Pass and a 299.00 INR Pro Day Pass, for readers looking at short-term access rather than a monthly per-user service.

Infosaic Cloud Virtual Desktop has lower-priced listed monthly plans, including Light at $11.95 a month and Basic at $18.95 a month, with specified memory, cores, and drive capacity.

MacinCloud offers pay-by-the-day access starting at US$4/day, with RDP and a static IP but no admin or root access; it may suit a reader who needs day-based access rather than a managed team fleet.

Shadow PC has monthly plans with capped hours and session lengths, including Neo Lite at $29.99 a month and Neo at $37.99 a month, for readers comparing fixed usage allowances.

Verdict

Ace Cloud Hosting Desktop as a Service is a strong fit for businesses that need centrally managed desktops across varied devices, especially when GPU workloads, security controls, and 24x7 support matter. Choose it for that managed breadth and the included 30-day backup; look elsewhere if a free option, a short-term low-cost desktop, or predictable costs without capacity add-ons are the priority.