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A Virtual Receptionist

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What A Virtual Receptionist is

A Virtual Receptionist provides live answering by customer service representatives, with coverage advertised around the clock, every day of the year. Operators answer calls, take messages and can handle dispatch rather than relying on a prerecorded promise to return a call. Bilingual representatives are available 24 hours a day for callers who prefer Spanish. The company also lists appointment setting and scheduling, inbound call center services, virtual office assistance, emergency dispatch, and medical receptionist support, including HIPAA-compliant service. It says it can tailor and combine services to fit individual client needs.

Calls are recorded from the answer phrase through dispatch, and clients can listen to both sides. Clients can save messages to replay later and rate service after each call. New clients start by downloading and returning completed setup forms. Packages on request; prospective customers are directed to a sales representative to ask about services, prices, or ordering. The company accepts customer contact by mail, phone, fax, or email. Its privacy policy describes an encrypted browser connection when personal data is involved and organizational safeguards for protecting that data.

Who it suits

This service suits businesses that want people to answer calls, take messages, schedule appointments, or handle dispatch. Its listed medical receptionist and HIPAA-compliant services may also suit healthcare offices, while Spanish-speaking callers can be served by bilingual representatives.

What it does well

  • Live agent answering is advertised 24/7/365.
  • Bilingual Spanish representatives are available around the clock.
  • Clients can review recordings and save messages for later.
  • Services include scheduling, appointment setting, and emergency dispatch.
  • Medical receptionist service is listed as HIPAA-compliant.

What to know first

  • Packages on request.
  • Specific package details are not provided with the starting price.

Plans

PlanBilled and limitsPrice
Packages starting atPackages starting at this amount; package details are not stated$45
PackagesPackages starting at $45.00; specific plan limits and billing term not stated$45

As avirtualreceptionist.com lists them, read 4 Oct 2026. The maker's own page has the final word.

Getting started

  1. Visit https://www.avirtualreceptionist.com/.
  2. Contact a sales representative to discuss services, check prices, or place an order.
  3. Download the setup forms and return them completed.
  4. Contact the company by mail, phone, fax, or email for support.

Verdict

Choose A Virtual Receptionist if your organization needs live call handling with options such as message taking, appointment setting, or dispatch. Businesses seeking a clearly itemized package should first contact sales to ask about prices and service details.

Questions

How much does A Virtual Receptionist cost?

Packages on request. Contact a sales representative to ask about prices and package details.

Are calls answered by people?

Yes. Customer service representatives answer live, take messages, and can handle dispatch.

Is answering available outside normal business hours?

The homepage advertises live agent answering 24/7/365. Bilingual Spanish representatives are also said to be available 24 hours a day.

Can the service schedule appointments?

Yes. Appointment setting and scheduling services are listed.

Can clients review calls and messages?

Calls are recorded from the answer phrase through dispatch, and clients can hear both sides. They can also save messages to play later.

Does it offer medical receptionist support?

Yes. The company lists medical receptionist services and advertises HIPAA-compliant service.

Facts from A Virtual Receptionist's own pages

Additional services
Listed services include medical receptionist support, virtual office assistance, inbound call center services, appointment setting, and emergency dispatch. · avirtualreceptionist.com, 11 Oct 2026
Call coverage
The company advertises live agent answering 24/7/365. · avirtualreceptionist.com, 11 Oct 2026
Call handling
Operators answer live, take messages, and can handle dispatch; the company says it does not use a prerecorded message saying the call will be answered later. · avirtualreceptionist.com, 11 Oct 2026
Call recording
The service records calls from the answer phrase through dispatch, and clients can save messages to play later. · avirtualreceptionist.com, 11 Oct 2026
Call recordings
The answering services page says calls are recorded from the answer phrase through dispatch, and clients can hear both sides of the conversation. · avirtualreceptionist.com, 4 Oct 2026
Coverage
The homepage advertises live agent answering 24/7/365. · avirtualreceptionist.com, 4 Oct 2026
Customization
The company says it customizes and combines services to meet each client's needs. · avirtualreceptionist.com, 11 Oct 2026
Headquarters
The company lists its headquarters at 9418 4th St. NW, Albuquerque, New Mexico 87114. · avirtualreceptionist.com, 4 Oct 2026
Healthcare
The company advertises HIPAA-compliant medical receptionist services. · avirtualreceptionist.com, 11 Oct 2026
Integrations
The pages reviewed do not state any third-party product integrations. · avirtualreceptionist.com, 11 Oct 2026
Languages
The company says bilingual representatives are available 24 hours a day for callers who prefer Spanish. · avirtualreceptionist.com, 11 Oct 2026
Medical services
The homepage lists HIPAA-compliant service and medical receptionist services. · avirtualreceptionist.com, 4 Oct 2026
Message review
The answering services page says clients can save messages to play later and rate service after every call. · avirtualreceptionist.com, 4 Oct 2026
Other services
Listed services include virtual office assistance, inbound call center services, appointment setting, and emergency dispatch. · avirtualreceptionist.com, 4 Oct 2026
Pricing inquiry
The contact page directs people to a sales representative to inquire about services, check prices, or place an order. · avirtualreceptionist.com, 4 Oct 2026
Privacy
The privacy policy says the company uses organizational safeguards and security measures to protect personal data from unauthorized access, alteration, or disclosure. · avirtualreceptionist.com, 11 Oct 2026
Privacy and security
The privacy policy says the browser-to-website connection is encrypted when personal data is involved and describes organizational safeguards to protect personal data. · avirtualreceptionist.com, 4 Oct 2026
Scheduling
Scheduling services are available. · avirtualreceptionist.com, 11 Oct 2026
Security
The privacy policy says the connection between a user's browser and the website is encrypted wherever personal data is involved. · avirtualreceptionist.com, 11 Oct 2026
Service
A Virtual Receptionist provides live call answering for businesses and says it serves clients around the world and across industries. · avirtualreceptionist.com, 11 Oct 2026
Setup
New clients can download setup forms and return the completed forms. · avirtualreceptionist.com, 11 Oct 2026
Support
The company lists a sales phone number, email address, and Albuquerque mailing address for inquiries and service questions. · avirtualreceptionist.com, 11 Oct 2026

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