No. 15 of 35 ·Virtual Receptionist Services

Answer United

Name: Answer United
Price: 25 USD

Web · paid plans from $25/mo

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Freedom report

One barScore 5.0

Free tierNo free tier on record
Open codeNo open-source code on record
Runs widely1 of 6 device platforms
DocumentedPlans, terms and facts published

Answer United is ranked #15 of 35 in virtual receptionist services on Freedom251. It runs on Web. There is no free plan. Paid plans start at $25/mo.

Answer United plans and pricing

All plans

Lowest rate plan $25/mo monthly; actual rates vary by service needs, operator minutes, and other factors custom proposal required answerunited.com · 7 Oct 2026

Compared on virtual receptionist services

Free plan: No
Answering mode: hybrid
Call qualification: Yes
Message taking: Yes
Call routing: Yes
Appointment scheduling: Yes
Multilingual answering: Yes

Best Answer United alternatives

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Two bars YouSquared Free tier No. 1$29.99/mo6.8 One bar LEX Reception Paid plans No. 2—5.7 One bar AnswerForce Paid plans No. 3—5.4 No signal A Virtual Receptionist Paid plans No. 4—5.3 No signal Anserve Paid plans No. 5—5.2 One bar AnswerConnect Paid plans No. 6$350/mo5.2

The record

Service: Answer United provides live answering, call center, and virtual receptionist services for businesses.
Coverage: Its agents are available 24/7, including weekends and holidays.
Call handling: Agents can take messages, transfer urgent calls, schedule appointments, and use customized scripts.
AI service: Its AI answering service offers phone answering, appointment scheduling, call routing, lead capture, and real-time call summaries.
AI technology: The AI service supports real-time speech, caller interruptions, natural turn-taking, and live transfers using native SIP calling.
Customer portal: The AU Insight web portal provides access to messages, call recordings, and downloadable reports.
Scheduling: The company offers an on-call scheduler for schedule updates.
Integrations: The company says it supports popular CRMs and scheduling platforms, naming Salesforce and HubSpot as examples.
Healthcare privacy: Answer United says its medical answering service is HIPAA-compliant and includes secure messaging.
Infrastructure: Its stated continuity measures include scheduled system backups, battery backups, and onsite generators.
Support: The company lists 24/7 operation and provides separate support and sales phone numbers.
Service audience: It serves businesses ranging from small home offices to Fortune 500 companies, with services performed in the United States.
Pricing limits: Rates vary based on service needs and operator minutes, and the company asks customers to request a custom proposal.
Company history: The company history page says Answer United’s roots go back to the early 1960s in Kalamazoo, Michigan.
Price from: $25/mo

Where it ranks on Freedom251

Best Virtual Receptionist Services in 2026#15 of 35

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Sources

answerunited.com· checked 7 Oct 2026
answerunited.com/ai-answering-service/· checked 7 Oct 2026
answerunited.com/features/· checked 7 Oct 2026
answerunited.com/faq/· checked 7 Oct 2026
answerunited.com/answer-united-history/· checked 7 Oct 2026