Freedom251 › Interactive Voice Response Software
8x8 Intelligent IVR
What 8x8 Intelligent IVR is
8x8 Intelligent IVR is a cloud service for creating voice self-service experiences and routing calls. A visual flow builder lets teams lay out caller paths, while speech recognition supports spoken input. Self-service data lookup can provide information during an interaction, and API access is available. The listed platform is web, and deployment is in the cloud. The service is paid, with no free plan. Its IVR usage listing gives a rate of $0.05 a month and also states that billing starts from US$0.05 per minute. The listing says to contact sales for a custom quote. The stated capabilities center on voice experiences, call routing, and custom quoting, so teams can consider whether the flow-building, speech input, data lookup, and API access fit their intended caller journeys. The rate is usage-based according to the per-minute billing note, and a custom quote requires contacting sales. No additional platform or plan details are listed.
Who it suits
It suits teams building cloud-based voice self-service and call-routing experiences that use speech recognition, data lookup, or API access. Buyers should be prepared to contact sales for a custom quote.
What it does well
- Visual flow builder for caller experiences.
- Speech recognition supports voice input.
- Includes self-service data lookup.
- API access is available.
What to know first
- There is no free plan.
- Pricing is listed from US$0.05 per minute.
- A custom quote requires contacting sales.
Limits
There is no free plan. IVR usage is listed at $0.05 a month, with billing from US$0.05 per minute and a custom quote available through sales.
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| IVR usage | From US$0.05 per minute; contact sales for a custom quote · Voice experiences · Call routing · Custom quote available | $0.05 a month |
As 8x8.com lists them, read 20 Sept 2026. The maker's own page has the final word.
Getting started
- Visit the 8x8 Intelligent IVR website
- Use the web platform
- Contact sales for a custom quote if required
Verdict
8x8 Intelligent IVR brings call routing, voice input, data lookup, and API access into a web-based cloud service. Consider its usage-based rate and custom-quote process when evaluating it.
Questions
Is 8x8 Intelligent IVR free?
No. It has no free plan.
How is IVR usage priced?
The plan is listed at $0.05 a month and billed from US$0.05 per minute. Contact sales for a custom quote.
What platforms does it support?
The listed platform is web.
Is it deployed in the cloud?
Yes. Its deployment is cloud.
What does the IVR plan include?
The plan lists voice experiences and call routing. The service also has a visual flow builder, self-service data lookup, speech recognition, and API access.
Where 8x8 Intelligent IVR stands on Freedom251
- Interactive Voice Response Software#18 of 20