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168tickets
What 168tickets is
168tickets is a web-based online box office and ticketing platform for venues in the United States. Venues can sell tickets, registrations, merchandise, memberships, and donations. Supported ticket formats include reserved seating, general admission, season tickets, group sales, print-at-home tickets, and text-delivered e-tickets. Event tools cover gate admission, multi-scan tickets, barcoded wristbands, guest lists, discounts, deal codes, checkout surveys, and access for concierges or third-party sellers. Reports can be organized by order, event, transaction type, date, and location, with most exportable to Microsoft Excel. Venue staff can manage administrative access, and pages can match a venue’s website design. The venue’s merchant gateway is integrated, payments go directly to the venue, and 168tickets bills separately. The company says it began in 2006 and has hosted over 16,000 US events. Pricing is arranged per ticket, per order, or as a flat fee, with no setup or upfront fees stated.
Who it suits
It is designed for US venues needing online ticket sales, event admissions, merchandise, registrations, memberships, or donations. Venues can also use its reporting, barcode validation, hardware, and training options.
What it does well
- Supports varied ticket and sales types
- Includes admission and barcode tools
- Reports export to Microsoft Excel
- Venue controls administrative access
- Offers website design customization
What to know first
- Service area is limited to the United States
- Refund decisions remain with the venue
- Hardware deposit is required
Plans
| Plan | Billed and limits | Price |
|---|---|---|
| Custom venue pricing | Pricing arranged per ticket, per order, or as a flat fee; no setup or upfront fees are stated. No dollar amount is listed. · Hardware deposit required; no setup fee applies with a 3 year contract | On request |
As 168tickets.com lists them, read 11 Oct 2026. The maker's own page has the final word.
Verdict
168tickets covers venue sales, admissions, reporting, and event administration through a web platform. Prospective venues should request pricing and clarify hardware and contract terms.
Facts from 168tickets's own pages
- Administration
- Venue staff can manage administrative personnel's access to the system. · 168tickets.com, 11 Oct 2026
- Admissions
- The system supports gate admission, multi-scan tickets, and barcoded wristbands. · 168tickets.com, 11 Oct 2026
- Company history and location
- 168tickets LLC says it began in 2006 and works across the United States; no headquarters city is stated on the opened page. · 168tickets.com, 11 Oct 2026
- Customization
- The ticketing system can be customized to match a venue's website design. · 168tickets.com, 11 Oct 2026
- Event operations
- Features include gate admission, multi-scan tickets, ride wristbands, guest lists, discounts, and deal-code management. · 168tickets.com, 11 Oct 2026
- Event tools
- Features include event management, discounts, deal codes, guest lists, surveys at checkout, and access for concierges and third party sellers. · 168tickets.com, 11 Oct 2026
- Experience
- The company says the system began in 2006 and has hosted over 16,000 events across the US. · 168tickets.com, 11 Oct 2026
- Fees
- The site says there are no setup fees or upfront fees, and lists per-ticket, per-order, or flat-fee arrangements; a three-year contract is noted for the no-setup-fee terms. · 168tickets.com, 11 Oct 2026
- Hardware and training
- 168tickets says it can provide ticket printers, barcode scanners, and cellular hotspots, and includes an online training session; on-site consultation is available. · 168tickets.com, 11 Oct 2026
- Payments
- The site says the venue's merchant account gateway is integrated into the system, and the venue gets paid directly while 168tickets bills separately. · 168tickets.com, 11 Oct 2026
- Product
- 168tickets describes itself as an online box office and ticketing platform for venues. · 168tickets.com, 11 Oct 2026
- Refunds
- Refund and exchange decisions are handled by the venue; 168tickets says it is not authorized to process them. · 168tickets.com, 11 Oct 2026
- Reporting
- The site says it provides reports by order, event, transaction type, date, and location, and that most reports can be exported to MS Excel. · 168tickets.com, 11 Oct 2026
- Sales
- Venues can sell tickets, registrations, merchandise, memberships, and accept online donations. · 168tickets.com, 11 Oct 2026
- Scale
- The company says its system has hosted over 16,000 events across the US. · 168tickets.com, 11 Oct 2026
- Security
- The help page says payment information is protected using SSL encryption and that orders are processed immediately rather than stored on its web server. · 168tickets.com, 11 Oct 2026
- Service area
- The company says it works anywhere in the United States. · 168tickets.com, 11 Oct 2026
- Support
- Online support requests are returned within 48 hours, according to the help page. · 168tickets.com, 11 Oct 2026
- Ticket types
- Features include reserved seating, general admission, season tickets, group ticketing, print-at-home tickets, and text-delivered e-tickets. · 168tickets.com, 11 Oct 2026
- Ticket validation
- Each seat receives a unique barcode that can be scanned only once; the first copy scanned is admitted. · 168tickets.com, 11 Oct 2026
- What it sells
- The platform supports selling tickets, registrations, merchandise, and donations. · 168tickets.com, 11 Oct 2026
Where 168tickets stands on Freedom251
- Event Registration Software#9 of 55