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Clear out junk files and repair common Windows errorsFree Scan →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →A voice information service provides recorded voice announcements or a public vocal discussion program. Weather forecasts and 976 chat services are examples identified by the Michigan Public Service Commission. The label alone does not determine how traffic is billed or compensated; those rules depend on the governing agreement, tariff, and jurisdiction.
What is a voice information service?
In an interconnection agreement cited here, a “Voice Information Service” is a service that provides recorded voice announcement information or a vocal discussion program open to the public. The Michigan Public Service Commission described the same categories, giving weather forecasts and 976 chat services as examples. The Michigan decision and the Kentucky interconnection agreement use the term in specific regulatory or contractual contexts; they do not establish a single nationwide definition for every carrier or law.
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What counts as voice information service traffic?
The Kentucky agreement defines “Voice Information Service Traffic” as intraLATA switched voice traffic delivered to a voice information service. Under that agreement, Internet traffic and 555 traffic or similar traffic using AIN service interfaces are excluded and directed to separate arrangements. These boundaries apply to that agreement and its covered parties, not automatically to other networks or contracts.
Does the term determine compensation?
No. The Kentucky agreement excludes its defined voice information service traffic from reciprocal compensation under its terms. The Michigan proceeding also addressed a reciprocal-compensation dispute, while noting that the panel lacked the complete record from a prior arbitration to determine whether that earlier order had specifically analyzed this category of voice service. To determine payment treatment, consult the relevant interconnection agreement and applicable rules rather than relying on the service label alone.
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Is directory assistance a voice information service?
The phrase can be used for telephone information offerings beyond recorded announcements and public discussion programs. CenturyLink describes its directory assistance product as a telephone-number voice information service. Its Enhanced DA offering includes business-type searches and may provide features such as driving directions, horoscopes, movie and theatre information, ski conditions, and weather. The provider states that availability of some enhanced features is limited by region and switch. CenturyLink’s wholesale directory assistance page describes the offering for wireless service providers in CenturyLink QC.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.What is an IP-enabled voice information service?
“IP-enabled voice information service” is a distinct, document-specific usage. An AT&T tariff issued December 15, 2004, and effective December 16, 2004, defined IP-enabled voice information services and applications as those provided over an IP network with capabilities enabling users to send or receive IP-based communications. That dated tariff definition should not be read as making every voice information service a VoIP service or as a current general statutory definition. The tariff text concerns its specialized IP-enabled category.
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How to interpret the term in a document
- Identify the source and scope: check whether the wording comes from an interconnection agreement, tariff, regulator decision, or provider product description, and note its parties, geography, and date.
- Check the traffic definition: look for distinctions such as intraLATA switched traffic, Internet traffic, or 555/AIN-related traffic.
- Read the compensation clause separately: do not infer reciprocal-compensation treatment from the service name.
- Keep IP variants distinct: an IP-enabled definition in a particular tariff does not redefine the broader phrase everywhere.
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