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VALORANT Connection Error: Find Your VAN Code and Fix

The VALORANT connection-error popup can point to different Vanguard or Windows issues. Find the VAN code and follow Riot’s matching steps in order.

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The message “VALORANT has encountered a connection error” is not a diagnosis on its own. Note the complete popup, especially its VAN code, then follow the matching Riot Games Support instructions in order. Several codes point to Riot Vanguard startup or readiness issues—not necessarily a problem with your internet connection.

Find the VAN code before troubleshooting

Write down or capture the full error dialog, including the code shown at the bottom. Riot uses similar connection-error wording for several different VAN errors, and the recommended steps vary by code. Avoid running every possible fix at once: follow the official page for your exact code and check whether VALORANT launches after each step.

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The code-specific pages below were published by Riot Games Support in July 2026. Open the page for your code for its complete, current sequence:

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What the common VAN codes indicate

These interpretations come from Riot’s code-specific support pages. They help explain why a generic connection message can call for Windows or Vanguard checks rather than network changes.

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Code Riot’s stated issue Where its recommended sequence begins
VAN 133 Vanguard could not verify that the PC is ready or encountered an initialization issue. Update Windows and restart; check the Vanguard service if you are not using Vanguard Pre-Check.
VAN -104 Vanguard is having trouble starting, staying connected, or confirming readiness. Restart the PC; check Windows date, time, and time zone.
VAN 0 Vanguard could not verify readiness or encountered an initialization issue. Update Windows and restart; check the Vanguard service.
VAN 1067 Vanguard encountered an unexpected issue while starting or checking in with the system. Update Windows; disconnect controllers; run Riot Client as administrator.
VAN 68 Vanguard lost a connection or session it needs while the game was launching or running. Restart the PC; check Windows time and the Vanguard service.

Follow the steps for your specific code

VAN 133

Use Riot’s VAN 133 guide. Its sequence covers Windows updates and a restart, the Vanguard service (if you are not using Vanguard Pre-Check), reinstalling Vanguard, a clean boot, reinstalling VALORANT, and connection troubleshooting. Test the game after each step rather than doing the entire list automatically.

VAN -104

Follow Riot’s VAN -104 guide in order: restart the PC, verify Windows date, time, and time zone, and check the Vanguard service. Later steps include reinstalling Vanguard, a clean boot, reinstalling the game, and connection troubleshooting.

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VAN 0

Riot’s VAN 0 guide starts with Windows updates and a restart, followed by checking the Vanguard service. Reinstalling Vanguard, clean boot, reinstalling the game, and connection troubleshooting appear later in its sequence.

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VAN 1067

Use the VAN 1067 guide. Riot’s listed sequence includes updating Windows, disconnecting controllers, running Riot Client as administrator, and checking the Vanguard service. Later steps cover clean boot, a malware scan, reinstalling Vanguard, connection troubleshooting, and reinstalling VALORANT.

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VAN 68

Follow the VAN 68 guide: restart the PC, check Windows time and the Vanguard service, then proceed through its later recommendations, including reinstalling Vanguard, clean boot, and reinstalling the game. Riot also specifically names Killer Network Service for this code. If the game opens, the guide suggests checking in Practice Tool or a custom game when available.

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When to contact Riot Player Support

If the steps on the matching page do not resolve the error, submit a Player Support ticket and attach the logs requested by Riot. For VAN 133, Riot explicitly says: “If you still see the error after trying these steps, submit a ticket to Player Support.” See the VAN 133 support page for that instruction; the other code guides also direct users to a ticket with logs if unresolved.

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