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1Scan for outdated or missing drivers - takes under a minute2Repair Windows errors before they cause bigger problems3Fix the driver behind crashes, sound loss and screen glitchesNew Outlook for Windows brings email, calendars, contacts, and tasks into one app, with support for several personal and work accounts. It covers common daily workflows, but it is not a full replacement for every classic Outlook feature: macros, COM add-ins, and custom forms are unsupported, while PST and offline support are partial. Here’s what you can do in the app and what to check before switching.
What New Outlook for Windows includes
New Outlook combines mail, calendar, and People/contact functions, with a Tasks module and integrations for features such as Microsoft Teams meetings. Microsoft’s feature comparison, last updated September 23, 2026, lists support for everyday email and calendar work alongside a number of partial or unsupported classic Outlook capabilities. The comparison is not exhaustive, and availability can change.
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Microsoft says some features require a work or school account and a qualifying Microsoft 365 subscription. Check your account and license before assuming a feature will appear or work for you. Microsoft’s feature comparison includes the dated status matrix.
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You can install New Outlook from Microsoft Store or, in eligible Outlook installations, use the Try the new Outlook switch. The Store installation requirements in Microsoft’s setup guidance specify Windows 10 version 17763.0 or later. Depending on the installation, you may be able to import settings from classic Outlook during setup. The switch is not available in every configuration; Microsoft notes that people using non-subscription Office editions or webmail may not see it.
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- Install New Outlook from Microsoft Store, or use the Try the new Outlook switch if it appears in your eligible Outlook installation.
- Follow the setup prompts. If offered, import settings from classic Outlook.
- Add the account or accounts you want to use, then check that your organization’s policies and required features are supported.
Supported account types include Microsoft personal accounts, work or school accounts, Gmail, iCloud, Yahoo, IMAP, and POP. On-premises Exchange support is partial through IMAP, so workflows that depend on capabilities outside that protocol may not be available. Do not treat support for an Exchange account as proof that every Exchange deployment or feature is supported.
Use mail for everyday work
The mail experience includes a message list and reading pane, search, folders, Favorites, categories, Focused Inbox, pinning, snoozing, and signatures. These tools cover common ways to find and organize messages. Rules are available with limitations; rules import and export are unsupported in Microsoft’s comparison, and Quick Steps are partial. If your current workflow depends on elaborate rules or Quick Steps, test it with representative messages before moving over.
Manage calendars, tasks, and meetings
New Outlook includes calendar views, including a 3-day view, optional attendees, category colors, and quick event creation. It also supports multiple windows, a Tasks module, and My Day/To Do features. Microsoft lists some other calendar details as partial or upcoming, so the existence of a calendar module does not mean full parity with classic Outlook.
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Teams meeting scheduling is natively integrated. Microsoft Support says, “In the new Outlook for Windows, Microsoft Teams is natively integrated so that you don’t need to install a separate add-in to schedule meetings.” This describes Teams scheduling in New Outlook; it does not establish that every calendar or collaboration workflow is identical to classic Outlook.
Know what changes compared with classic Outlook
Microsoft’s feature comparison distinguishes available, partial, and unsupported features. The practical question is whether your work depends on one of the gaps, not simply whether New Outlook has mail and calendar screens.
| Area | New Outlook status | What to check |
|---|---|---|
| Mail and calendar modules | Available | Confirm that the specific workflow you use is present; the comparison is not an exhaustive inventory. |
| Personal and work account types | Major account types available; on-premises Exchange partial through IMAP | Verify the account and protocol used by your organization. |
| VBA macros, COM add-ins, and custom forms | Unsupported | Do not switch without a replacement plan if a business process relies on these. |
| Web add-ins | Available | Check whether the web add-in you need supports your account and task. |
| PST files and offline support | Partial | Test the specific import, export, or offline task you need rather than assuming classic Outlook behavior. |
| Network-share file access | Unsupported | Users who open mail files from network shares should plan for a different workflow. |
| Rules and Quick Steps | Rules partial; Quick Steps partial | Recreate and test important automation; rules import and export are unsupported. |
| Shared-mailbox delegate access | Partial | Test delegated access with the permissions and tasks your team actually uses. |
| Teams meeting integration | Available | Teams scheduling is built in; this does not imply parity for all collaboration features. |
These labels reflect Microsoft’s comparison as last updated September 23, 2026. Microsoft also publishes release notes for New Outlook; for example, its notes describe shared-mailbox archive and Search Folder changes in March 2026. Check the live comparison and release notes when making a deployment decision because capabilities can change.
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Work offline, with limits
Offline use must be enabled. New Outlook stores selected emails, calendar events, and people on the device; settings determine what is saved and for how long. Microsoft says saved content synchronizes after the device reconnects.
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Do not confuse New Outlook with the retired Windows Mail apps
Windows Mail, Calendar, and People are separate from classic Outlook for Windows. Microsoft ended support for those apps on December 31, 2024; they can no longer send or receive email or events. Microsoft says local mail, calendar events, and contacts remain exportable under its migration guidance. That change does not mean classic Outlook and New Outlook are the same client or have identical features.
For a migration decision, list the accounts, add-ins, automations, data files, shared-mailbox tasks, and offline needs your work depends on. Compare each against Microsoft’s current feature matrix, then test the critical workflows with the relevant account before changing your regular setup.
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