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How to Video Call on Snapchat: Mobile and Web Guide

Open a Snapchat friend or group chat and tap the movie-camera icon to start a video call. Here’s how to call on mobile or Snapchat for Web.
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To start a Snapchat video call, open a friend’s chat or a Group Chat and tap the movie-camera icon. Snapchat says a video chat can include one friend or a group of up to 15 friends, and Face Lenses work during calls. You can also call from Snapchat for Web in a supported browser.

Start a video call in the Snapchat mobile app

  1. Open the conversation. From the Chat screen, tap an existing friend’s chat or Group Chat. To find or start a conversation, swipe right from the Camera screen to Chat, tap the Chat icon, search for a friend, tap their name, then tap Chat. Snapchat’s chat instructions describe this route.
  2. Tap the movie-camera icon. The video call starts from that individual or group conversation. Snapchat documents video chat with one friend or up to 15 friends in a group. See Snapchat’s video chat instructions.

What to expect during the call

Check your camera before calling

The person you call may be able to see your video before answering. Check what is in frame and whether you want your camera visible before you place the call.

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Use Face Lenses

Snapchat supports Face Lenses while video chatting, so you can apply them during a call.

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Minimize and restore the call

Swipe down to minimize an active video chat. Tap the minimized video chat to return to the full-screen call.

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Make a video call from a computer

Snapchat for Web supports calls and video chats. Open a friend’s name in the Chat feed, then select the video-camera icon to start a video call. Snapchat’s support instructions identify Google Chrome, Microsoft Edge, and Safari as supported browsers. Use a current browser and keep the Snapchat app current as well. Snapchat for Web calling instructions cover the feature.

Check camera and microphone access

  • Allow Snapchat for Web to use your camera and microphone when your browser asks.
  • Check that the call is not muted and that your device volume is on.
  • If the wrong camera or microphone is active, switch the source during the call if the controls are available.
  • If you are diagnosing a problem, disconnect Bluetooth audio devices or other cameras temporarily and test again.

A built-in webcam and microphone may be enough; a separate camera is optional, not a requirement established by Snapchat’s setup guidance.

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Mobile app or Snapchat for Web?

Where you call How to start What to check
Snapchat mobile app Open a friend’s chat or Group Chat and tap the movie-camera icon. Camera framing before calling; swipe down to minimize and tap the minimized call to restore it.
Snapchat for Web Open a friend’s name in the Chat feed and select the video-camera icon. Use a supported browser, grant camera and microphone access, and check audio settings and input sources.

Snapchat’s cited instructions do not establish that call quality, encryption, data use, or feature availability is identical between mobile and web, so those should not be assumed.

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