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Open the source linked to the answer
America.gov says its answers include links to original government sources. Select the link attached to the part of the answer you want to check, then read the agency page or document itself—not just the answer’s summary. America.gov’s homepage describes the service as bringing together 29,000 government websites; that is the site’s own current presentation, accessed October 4, 2026, rather than an independently verified count.
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Check whether the source supports the exact claim
Compare the wording in the answer with the source’s actual instructions. Look for the specific requirement, date, deadline, eligibility condition, and jurisdiction that matter to your question. A linked page may be relevant without supporting every detail in the answer, so check the text that applies to your situation.
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Check that the source belongs to the agency responsible for the program or service. Review the page’s dates and conditions, and look for current instructions if the information appears unclear, contradictory, or old. America.gov’s terms say answers can become outdated when a program changes and that the responsible agency’s determination controls. Its Terms of Use were updated September 8, 2026. Read the America.gov Terms of Use.
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When to contact the agency before acting
America.gov’s FAQ recommends checking sources before important decisions. Its terms specifically call out money, immigration status, benefits, and deadlines as areas where users should verify the linked information before acting. For eligibility, filings, or a benefit decision, the responsible agency—not America.gov—makes the official determination.
America.gov also says it cannot access agency records or see applications you have submitted. It may help you find the agency’s official status-checking tool, but you must use that agency tool or contact the agency to check an application. See America.gov’s FAQ.
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Report an answer that appears wrong or outdated
If the linked source does not support the answer, or the answer appears outdated, use the feedback button below that answer and explain the problem. For program-specific guidance or help with an application, contact the responsible agency directly. America.gov’s FAQ cautions: “SI can make mistakes, so check the sources included with each answer before making an important decision.”
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A quick verification checklist
- Open the source link attached to the relevant claim.
- Check whether the source says what the answer says, including the applicable date, requirement, deadline, eligibility condition, and jurisdiction.
- Confirm that the source is from the responsible agency and reflects current guidance.
- For high-stakes decisions or application status, use the agency’s official guidance, records, or contact channel.
- Send feedback through the button below the answer if it appears inaccurate or outdated.
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