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To turn off call waiting on most Samsung phones, open the Phone app and go to More options (the three-dot menu) > Settings > Supplementary services. Switch Call waiting off. On some versions, the option is under Calls instead.
Turn off call waiting in the Phone app
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Open the Phone app.
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Tap More options (the three vertical dots), then tap Settings.
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Tap Supplementary services. If you do not see that option, look under Calls.
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Tap the switch next to Call waiting to turn it off.
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Samsung’s support instructions describe the call-waiting control as a switch; regional guides confirm it can be enabled or disabled. The setting may take a moment to update.
What call waiting does
Call waiting alerts you to an incoming call while you are already on another call. When it is enabled, you can answer the new call while the current call is held. Turning it off stops that alert while you are talking.
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If you cannot find the setting or switch it off
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Check the alternate menu. Samsung instructions place the setting under either Supplementary services or Calls, depending on the phone and software.
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Allow for device differences. Samsung says menu names and steps can vary by model, software version, and region. Consult your model’s manual if the instructions do not match your screen.
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Check with your carrier. Call-waiting availability can depend on your carrier and phone model. If the option is missing or cannot be changed, contact your mobile provider to ask whether the service is supported or managed on your line.
Samsung support references
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Samsung Gulf: How to enable or disable Call Waiting on a Galaxy phone
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