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Prepare the workload conversation
Workload is a legitimate subject for a one-to-one. The UK Health and Safety Executive (HSE) includes workload, work patterns, and the work environment among job demands that can contribute to work-related stress. Its Talking Toolkit structures conversations around demands, control, and support.
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Before the meeting, write down the details that make the workload difficult to manage. A short list is usually more useful than trying to explain that “everything is too much.” Include:
- Tasks or projects you are responsible for, with deadlines and dependencies.
- Interruptions, coverage demands, or work patterns that reduce time available for focused work.
- Missing information, unclear ownership, or resources you need to complete the work.
- What may be affected if nothing changes, such as a deadline, quality, coverage, or sustainable working hours.
NIOSH notes that workload, resource constraints, and ambiguity can contribute to work feeling unmanageable, and that supervisors should monitor both workload and how workers feel about it. See its overview of personal demands.
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Ask for a private meeting and a specific decision
Use an existing one-to-one if it allows enough time; otherwise, ask for a separate meeting. HSE says its toolkit conversations can take place in an existing meeting or be scheduled separately. You can open with the toolkit’s direct question: “Does your workload feel achievable?”
Then describe the pressures and their effect on delivery, and ask your manager to make a choice. Depending on the situation, that might mean ranking priorities, moving a deadline, reducing scope, reallocating work, clarifying who owns a task, or providing a resource. These are practical options to discuss, not guaranteed outcomes or formal requirements.
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For example:
“I’d like to review my workload and priorities. I’m currently responsible for [A], [B], and [C], all due around [time]. I can complete [specific work] by then, but I need your help deciding what should move, be reduced, or be reassigned. Can we agree on the priority order and check in again on [date]?”
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Keep the conversation focused on observable work and the decision you need. You can say that the current plan is not sustainable without diagnosing yourself or claiming a medical condition. Burnout is described by NIOSH as an occupational phenomenon, not a medical condition or disease in ICD-11; its overview explains what burnout is and is not.
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Turn the discussion into an agreed plan
Before the meeting ends, make sure you both understand what changes. Where relevant, confirm:
- Which work is the priority and which tasks will wait.
- Any revised deadlines, scope, ownership, or resource commitments.
- What you should do if new urgent work arrives before the plan is reviewed.
- A date to check whether the workload is achievable under the new arrangement.
Afterward, send a brief written summary of the decisions. This creates a shared reference point if priorities shift or the original workload returns.
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If your manager is part of the problem
If pressure is coming from your line manager, HSE advises checking your workplace policies and considering another route for support. Depending on your employer and circumstances, that could be HR, a union representative, occupational health, or another trusted workplace contact. Follow the process that applies to your organization; there is no single escalation route that fits every employer.
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- Smartly Plan Ahead & Boost Your Productivity: Absolutely clever & efficient! With the to do list notebook / notepad you can break down your daily tasks into half-hourly focus blocks and map out priorities & follow-up duties to keep your day on track and enhance productivity
- Plenty Of Space For Efficient Planning: Stay focused & manage your time wisely! The 8.4x6.1” work planner & organizer notebook offers ample space for 105 days of life-changing planning with each day being spread across 2 pages - set yourself up for purposeful days
- Now Is The Best Time To Start: The daily planner is undated so you can start to add structure to your schedule and cultivate new planning habits right away! Beat procrastination, boost happiness & make each day count with the hourly planner
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Why the workload itself needs attention
Preparation can help you explain a problem, but it cannot make an excessive workload manageable by itself. Work assignments and resource decisions are often controlled by managers or organizations, so a useful response may require changes to priorities, staffing, resources, or work practices. NIOSH covers organizational approaches to reducing burnout risk and the broader relationship between stress and work.
If you notice signs of work-related stress, HSE advises speaking to someone, such as your manager, as soon as possible so they have an opportunity to help. Its advice for workers also suggests checking workplace policies if your manager is the source of pressure.
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