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How to Safely Eject a Disc from a PS5

Use the PS5 console’s eject button for normal disc removal. For a stuck disc, Sony’s manual procedure requires powering down, unplugging, and carefully removing the model-specific cover.
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For normal ejection, press the physical eject button on the PS5 console. If the disc is stuck, do not pull it out: Sony’s manual-removal procedure requires turning off and unplugging the console before opening its cover.

How to eject a PS5 disc normally

Press the console’s physical eject button. Sony’s PS5 quick-start guide states: “Press the ▲ (eject) button to eject the disc.” The eject button is on the console; the reviewed guide identifies it as the routine method.

This applies to a PS5 with a disc drive installed. Sony’s button-functions information lists the eject control for the CFI-1000 and CFI-2000 slim model groups and excludes Digital Edition models. For newer compatible models, check that the drive is installed and follow instructions for your specific model.

If a disc is stuck inside the PS5

Manual removal is an exceptional procedure that involves removing the console cover. Sony’s instructions vary by model, so use the steps and orientation shown for your exact PS5 rather than assuming every version opens the same way. Follow Sony’s model-specific manual eject instructions.

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  1. Hold the console power button for three seconds to turn it off. Remove all cables and connected devices.
  2. Place the console on a soft cloth on a flat surface. Remove the base or stand as directed for your model.
  3. Remove the correct cover, following the orientation and steps for your console version. Some newer consoles may not have the black plastic film covering access to the screw.
  4. Use a #1 Phillips or cross-head screwdriver to turn the manual eject screw clockwise until the disc is almost completely visible.
  5. Gently remove the disc. Do not force or pull it out while it is still inside the drive.
  6. Replace the cover before reconnecting the console or turning it on. Do not turn on or play on the PS5 while its cover is removed.

If the disc ejects but the PS5 cannot read it

A disc that comes out normally but is not recognized has a reading problem, not a stuck-disc problem. Sony recommends cleaning dirt or fingerprints with a soft, clean cloth, then testing another supported disc, such as a game, Blu-ray Disc, or DVD. Follow the steps on Sony’s disc-reading troubleshooting page. PS5 consoles cannot play burned discs or audio CDs. If the troubleshooting steps do not resolve the issue, contact PlayStation Repairs.

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  • Note: Please check The model of your console before purchasing. The optical drive modules replacement of CFI‑1000, CFI‑1100, and CFI‑1200 are different
  • Repair disc function: Repair disc read errors, unresponsive optical drive or ejection issues. Restore smooth disc playback and improve console gaming performance
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Gorliskl Blu-Ray DVD Optical Disc Drive Connector Module Replacement for Sony PlayStation 5 PS5 KEM-497AAA (fit CFI- 1215A 1200)
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Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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