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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Restricting access in Cisco SD-WAN Manager means limiting both what a user can do and which resources the user can access. Use a role to grant or deny actions, a scope to constrain resources, and a matching user assignment; do not give everyone the built-in netadmin role. The steps and labels below follow Cisco’s Cisco Catalyst SD-WAN User Management Guide for Releases 26.x and Later, updated September 28, 2026. Check the guide and your Manager UI for your installed release.
Understand roles and scopes before changing access
In Cisco’s model, users receive privileges through an assigned role and scope rather than through privileges assigned directly to the user. A role controls permitted actions; a scope limits the resources those actions apply to. Effective write access depends on both the role and the permitted scope or locale. Cisco describes RBAC as restricting or authorizing system access based on user roles and scope in its RBAC overview.
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- Role: the actions a user may perform, with custom-role permissions set to Deny, Read, or Write for relevant features and subfeatures.
- Scope: the nodes and, where appropriate, configurations that define the resources available to the user.
Keep these controls aligned: a narrowly scoped user with excessive write permissions may still be able to make high-impact changes within that scope, while a read-oriented role does not become a global administrator merely because its scope is broad.
Choose an appropriate role
Cisco’s built-in roles serve different purposes. The exact fit depends on the tasks users need to perform, so avoid assigning a broad role solely because it is convenient.
| Role or option | Documented purpose | When to consider it |
|---|---|---|
| operator | Intended for view-only access. | Users who need to inspect information without performing configuration changes. |
| network_operations | Allows non-security-policy operations. | Operational work that does not require security-policy operations. |
| security_operations | Allows security operations. | Security-focused duties that need the operations covered by this role. |
| netadmin | Permits all operations; only netadmin users can view running and local configuration. | Reserve for users whose duties genuinely require full administrative access. |
| Custom role | Allows feature- and subfeature-level Deny, Read, or Write permissions. | A job function that needs a tailored subset of the built-in privileges. |
Cisco states that default roles cannot be modified. Create a custom role when none of the built-in choices matches the required permissions. In Manager Release 20.18.1 and later, a role and its descendants can have different permissions; do not assume a parent permission automatically determines every child setting. See Cisco’s Configure RBAC procedure for the current release-specific workflow.
Create a scope and custom role
- In SD-WAN Manager, open Administration > Users and Access. Cisco’s guide uses this area for scopes, roles, and user access management.
- Create a scope and add only the nodes needed by the user or group. Associate users with the scope if that matches your deployment’s workflow, and attach configurations only when needed.
- Create a custom role if a built-in role is too broad or does not match the work. Set Deny, Read, or Write for each relevant feature and subfeature; assess write access to deployment and other high-impact operations deliberately.
- Add or edit users and assign the intended role and scope. Cisco documents user creation with roles and scope, as well as procedures for editing users, in Configure Users.
- Test the resulting access with representative non-admin accounts. Confirm that required tasks work and that actions or resources outside the intended policy are denied before relying on the configuration.
Plan the assignments around actual duties: distinguish read-only work, routine configuration, security operations, and full administration. This reduces the chance that a role or scope is chosen by job title alone rather than by the tasks and resources it needs.
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Use VPN-group restrictions for segment-level monitoring
When the requirement is monitoring access for particular VPN segments rather than general administration, Cisco documents a separate RBAC-by-VPN mechanism. Users assigned to VPN groups see a read-only VPN dashboard and monitoring limited to devices and interfaces in those segments. Treat this as a targeted monitoring control, not a substitute for designing administrative roles and scopes.
Manage sign-in, locks, and active sessions
Access restriction also depends on account operations. Cisco’s user guide describes applying an administrative lock, resetting a locked user, and reviewing active HTTP sessions. Session information includes username, domain, and source IP. Deleting an account does not log out a user who is already signed in, so deletion alone does not immediately terminate an active session. Consult Configure Users for the controls and steps available in your release.
Account lockout settings
Cisco’s onboarding guide for Releases 26.x and Later, updated July 7, 2026, documents the following ranges and defaults. These are product settings, not security-outcome statistics; verify the live guide and your installed UI before applying them.
| Setting | Documented range | Documented default |
|---|---|---|
| Failed-login count | 1–3600 | 3600 |
| Failed-attempt counting window | 1–60 minutes | 60 minutes |
| Lockout interval | 1–60 minutes | 15 minutes |
| Inactive-days lockout threshold, when enabled | 2–90 days | Not stated in Cisco’s guide. |
See Cisco’s Configure users and access documentation for account lockout and access settings. Available controls and defaults can change by release.
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Local sign-in and SAML
Cisco documents configuring a SAML identity provider by enabling IdP settings, providing an IdP name and domain, and uploading SAML metadata. After configuring a new IdP, users are redirected to a unified SAML login page. The guide also describes local authentication through the local login path. SAML is not a universal requirement; confirm its applicability to your deployment and release in Cisco’s onboarding guide.
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