To reinstall Netflix on a Roku, remove its channel, restart the Roku, then add Netflix again from the Roku store. Roku and Netflix support pages describe this as removing and re-adding the app; you can do it with the Roku you already have and its remote.
Remove Netflix from the Roku
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Go to the Roku Home screen and highlight Netflix.
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Press the Star button on your Roku remote.
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Choose Remove app or Remove channel, depending on the wording shown, and confirm.
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These steps follow Netflix’s instructions to remove the channel using the Star button and Roku’s guidance to remove an app and add it again. Netflix’s Roku troubleshooting instructions and Roku’s app troubleshooting guide may use slightly different menu labels.
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Restart the device
On a Roku player, open Settings > System > System restart. On a Roku TV, use Settings > System > Power > System restart. If the menu restart option is unavailable, Roku says you can unplug the device for a few seconds and reconnect it. Roku Support
#1 Best Overall
- HD streaming made simple: With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- Compact without compromises: The sleek design of Roku Streaming Stick won’t block neighboring HDMI ports, and it even powers from your TV alone, plugging into the back and staying out of sight. No wall outlet, no extra cords, no clutter.
- No more juggling remotes: Power up your TV, adjust the volume, and control your Roku device with one remote. Use your voice to quickly search, play entertainment, and more.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
- TV, simplified: With setup that only takes minutes, a simple-to-navigate Home Screen, and an uncluttered remote control that does all you need—Roku makes it easier to watch the TV you love.
Install Netflix from the store
Open the Roku Streaming Store or Channel Store, find Netflix, and select Add app or Add channel. The store name and menu path vary by Roku interface. Netflix’s setup page gives the path Channel Store > Movies & TV > Netflix > Add Channel. If your Roku offers that route, use it. Netflix’s Roku setup instructions
Netflix also documents an alternate shortcut on supported devices: press the Netflix button on the remote, select Add channel, choose OK, then select Go to channel. Use the route available on your Roku rather than expecting every model to show identical menus. Netflix troubleshooting instructions
Rank #2
- Ultra-speedy streaming: Roku Ultra is 30% faster than any other Roku player, delivering a lightning-fast interface and apps that launch in a snap.
- Cinematic streaming: This TV streaming device brings the movie theater to your living room with spectacular 4K, HDR10+, and Dolby Vision picture alongside immersive Dolby Atmos audio.
- The ultimate Roku remote: The rechargeable Roku Voice Remote Pro offers backlit buttons, hands-free voice controls, and a lost remote finder.
- No more fumbling in the dark: See what you’re pressing with backlit buttons.
- Say goodbye to batteries: Keep your remote powered for months on a single charge.
Open Netflix and sign in
Launch Netflix after it has been added. Sign in if prompted. Netflix’s setup flow may ask whether you are a member; select Yes to continue signing in, or follow the on-screen sign-up steps if you are not a member. Netflix
If Netflix still does not work
Check for Roku software updates
From Home, open Settings > System > Software update > Check now. Roku and Netflix both recommend checking that the Roku software is up to date when troubleshooting app problems. Netflix and Roku
Rank #3
- 4K streaming made simple:With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- 4K picture quality: With Roku Streaming Stick Plus, watch your favorites with brilliant 4K picture and vivid HDR color.
- Compact without compromises: Our sleek design won’t block neighboring HDMI ports, and it even powers from your TV alone, plugging into the back and staying out of sight. No wall outlet, no extra cords, no clutter.
- No more juggling remotes: Power up your TV, adjust the volume, and control your Roku device with one remote. Use your voice to quickly search, play entertainment, and more.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
Check for an app update or contact Netflix
Highlight Netflix, press the Star button, and check the menu for an app-update option. Roku also suggests restarting the app or Roku for app-feature issues. If other Roku apps work and the problem is specific to Netflix, Roku advises contacting the streaming app provider; the exact error may call for a different Netflix troubleshooting guide. Roku Support
Roku 2 note
Netflix says removing its channel can deactivate Netflix on Roku 2. The documented restoration route is Streaming Channels > Movies & TV > Netflix. Netflix
Quick Recap
Best Value
- Streaming made easy: Roku Express lets you stream free, live and premium TV over the Internet—right to your TV. It’s perfect for new users, secondary TVs and easy gifting—but powerful enough for seasoned pros
- Quick and easy setup: Just plug it into your TV with the included High Speed HDMI Cable and connect to the internet to get started
- Tons of power, tons of fun: Compact and power-packed, you’ll stream your favorites with ease; from movies and series on Apple TV, Prime Video, Netflix, The Roku Channel, HBO, Showtime and Google Play to cable alternatives like Hulu with Live TV and PlayStation Vue, enjoy the most talked about TV across free and paid channels
- Low cost, no extra fees: For under $30, Roku Express streaming device includes a High Speed HDMI Cable—and there’s no monthly equipment fee; with access to free TV on hundreds of channels, there’s plenty to stream without spending extra
- Simple remote: Incredibly easy to use, this remote features shortcut buttons to popular streaming channels
Rank #4
- Stunning 4K and Dolby Vision streaming made simple: With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- Breathtaking picture quality: Stunningly sharp 4K picture brings out rich detail in your entertainment with four times the resolution of HD. Watch as colors pop off your screen and enjoy lifelike clarity with Dolby Vision and HDR10+.
- Seamless streaming for any room: With Roku Streaming Stick 4K, watch your favorite entertainment on any TV in the house, even in rooms farther from your router thanks to the long-range Wi-Fi receiver.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
- Compact without compromises: Our sleek design won’t block neighboring HDMI ports, so you can switch from streaming to gaming with ease. Plus, it’s designed to stay hidden behind your TV, keeping wires neatly out of sight
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