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To export Outlook email and mailbox folders, use a PST file in desktop Outlook. Microsoft’s documented CSV export is for contacts, not email messages; it creates an editable contact list rather than a mailbox archive. The steps depend on whether you use classic Outlook for Windows, new Outlook, Outlook.com, or Outlook for Mac.
Choose the right export format
| Your goal | Use | What to know |
|---|---|---|
| Save Outlook email and mailbox folders | PST export from desktop Outlook | The export includes the folders and locally synchronized content you select. |
| Move contact records to a spreadsheet or another contact program | CSV contact export | Microsoft’s documented CSV workflow exports contacts, not email messages. |
| Export an Outlook.com mailbox on a Mac | OLM export in legacy Outlook for Mac | OLM is Mac’s archive format; Windows PST and CSV instructions do not directly apply. |
For email, use the PST workflow below. Microsoft’s classic Outlook export guidance describes PST export, while its CSV instructions cover contacts.
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Export email to PST in classic Outlook for Windows
Before starting, check that Outlook has synchronized the messages you need. If older mail matters, review the download setting first: Microsoft says the default download period is the past year, and the default Cached Exchange Mode cache contains the past 12 months. An export can omit older messages that are not present in Outlook’s local cache.
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- Go to File > Open & Export > Import/Export.
- Select Export to a file, then select Next.
- Select Outlook Data File (.pst), then select Next.
- Select the account or folder to export. Select Include subfolders if you also want its child folders.
- Choose a destination and filename for the PST, then select Finish. You can optionally set a password for the PST.
The wizard exports one account at a time. With Cached Exchange Mode, it exports what is in the current cache, so wait for required older mail to synchronize before creating the file. Microsoft also advises against exporting directly into a OneDrive folder that is automatically syncing, because OneDrive can block automatic PST syncing. After the export completes, you can copy the PST to a USB flash drive, another hard drive, or cloud storage.
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Export to PST in new Outlook for Windows
- Open Settings > Files > Export.
- Select Get started.
- Follow the wizard to choose a mailbox or specific folders and complete the export.
Microsoft notes that calendar and contacts items saved in PST files are not available in new Outlook at this time. The feature and its requirements may change; if the Export setting is missing, check Microsoft’s current PST support guidance and the options in your installed app.
Export Outlook contacts to CSV
CSV is appropriate when you need contact records in a spreadsheet or another contact program. These steps do not export email messages.
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- Go to File > Open & Export > Import/Export.
- Select Export to a file, then select Next.
- Select Comma Separated Values, then select Next.
- Select the account’s Contacts folder.
- Choose a path and filename, then finish the export.
Microsoft suggests opening the resulting CSV in Excel to inspect or edit it.
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Open People, select Manage contacts > Export contacts, and save the CSV file.
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For the supported contact-export options, see Microsoft’s Export contacts in Outlook guidance.
What a PST includes—and what it leaves out
A PST export creates a copy; it does not remove the source items from Outlook. Exported email includes its attachments. A PST can also hold other Outlook items, such as contacts, appointments, tasks, notes, and journal entries, although support depends on the Outlook version.
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- Included: The selected mailbox or folders and their synchronized content; attachments on exported email.
- Not included: Folder properties such as views, permissions, and AutoArchive settings; message rules; and blocked-sender lists.
For details on PST files and finding their contents, see Microsoft’s Outlook Data File (.pst) guidance.
Outlook.com and Outlook for Mac
Microsoft says exporting an Outlook.com mailbox requires desktop Outlook. Its guidance covers PST export through new or classic Outlook for Windows and OLM export through legacy Outlook for Mac. The archive is a copy of email, contacts, and calendar data up to the export date. Mac users should follow the OLM workflow rather than assume the Windows PST or CSV steps apply. See Microsoft’s Outlook.com mailbox export instructions for the applicable platform steps.
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If older messages are missing from the PST
- Check that Outlook is signed in to the intended account and that the messages appear in Outlook before exporting.
- In classic Outlook, review File > Account Settings > Account Name and Sync Settings. Increase the download range to All when available and allow synchronization to finish.
- If using Cached Exchange Mode, remember the export uses the current cache; Microsoft says its default contains the past 12 months.
- Run the export again after the needed messages have synchronized locally.
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