Norton Cloud Backup lets eligible Windows users choose files and folders for a backup set, save that set to Norton’s cloud storage, and restore all or selected files later. It is not available on every Norton plan, so first confirm that your subscription includes it in your Norton account. Norton lists support for Windows 11 and 10, Windows 8 and 8.1, and Windows 7 SP1 or later. Check Norton’s current system requirements and feature availability.
Before you start: check eligibility and storage
Cloud Backup is a Windows-only feature and is not part of every Norton plan. If you do not see it in the Norton app, check your plan and device eligibility in your Norton account before trying to troubleshoot the interface. Norton’s requirements page lists Windows 11/10, Windows 8/8.1, and Windows 7 SP1 or later for Cloud Backup.
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In the app’s Cloud Backup window, check how much cloud storage is available to your account. Norton does not state one storage capacity that applies to every plan, so use the amount shown in your account rather than relying on a general figure. An internet connection is needed for cloud backup. An external or USB drive is not required unless you are also making a separate local backup.
Create your first backup set
- Open the Norton device security product on your Windows computer.
- Select Security, then open the Cloud Backup tile.
- If asked, sign in with the Norton account associated with the subscription.
- Open the Cloud Backup tab and start creating a backup set using the create or image control shown in your app.
- Add the files and folders you want included, review the selection, and choose Create Backup.
- Let the initial backup finish. Norton notes that the first run can take longer while the product examines and copies files.
The precise icon and wording can vary between app versions. In the current guidance, Norton refers to Manage or Manage Files controls. Older versions, including 22.x and earlier, may show Manage Backup Sets; do not expect that older label in every installation. See Norton’s Cloud Backup setup guidance.
#1 Best Overall
- Read Before You Buy — No Video Output: These adapters support charging and USB 2.0 data transfer, but cannot transmit video signals. Except for standard USB webcams (which use USB data only), they are not compatible with HDMI/DisplayPort cables, video-capable USB-C hubs, or docking stations with video output.
- Convert USB-A Ports to USB-C: Designed to connect USB-C earphones, cables, flash drives, card readers, and other USB-C accessories to standard USB-A ports. Plug-and-play with no drivers or software required.
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- 12-Month Warranty: Backed by a 12-month manufacturer warranty for peace of mind. Designed to meet strict quality control standards for reliable everyday performance.
Choose what Cloud Backup includes
A backup set contains the files and folders you select; creating a set does not automatically back up every file on the computer. Use Manage or Manage Files beside a set to change its contents and review settings.
- Add or remove content: Choose the folders and files you actually need to protect, then review the list before saving changes.
- Keep current versions in sync: Norton describes an option to periodically sync the latest versions. Check the setting in your set rather than assuming a universal schedule.
- Limit file types: You can configure a set to include common file types, if that suits your needs.
- Check exclusions: Review excluded files so you know what will not be copied.
- Special categories: Sensitive files, notes, and contacts are excluded by default unless you enable their detection in the relevant settings.
If a backup will not complete, confirm that the computer is online and that sufficient storage is available. A local backup has a separate dependency: its destination drive must be connected and turned on.
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- 5-in-1 USB-C Hub: Experience comprehensive connectivity featuring a Power Delivery input, two USB-A 2.0 ports, a USB-A 3.0 port, and an HDMI port. (Note: The USB-C power delivery input port is only for connecting an external wall charger to power your laptop and cannot power peripheral devices.)
- 90W Pass-Through Charging: Achieve optimal charging with 90W pass-through power to your laptop, supported by a total input of 100W, with the hub reserving 10W for operational efficiency. (Note: Wall charger not included.)
- Quick Data Transfers: Accelerate your productivity with rapid data transfers using a high-speed 5Gbps USB 3.0 port and two 480Mbps USB 2.0 ports.
- 4K HDMI Display: Enhance your visual experience with a hub capable of delivering 4K resolution at 30Hz in both mirror and extend modes. Please note that this hub is compatible with MacBook (macOS 12 and newer), Windows 10 and 11, ChromeOS, and laptops equipped with DP Alt Mode and Power Delivery. Note: This device is not compatible with Linux.
- What You Get: Anker USB-C Hub (5-in-1, 4K HDMI), welcome guide, 18-month warranty, and our friendly customer service.
Cloud Backup or a local backup?
Norton’s interface supports two destination paths. Choose based on where you want the copy stored and how you plan to access it; Norton’s support guidance does not establish a general speed, security, or reliability advantage for either path.
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| Option | Destination | What it means for you |
|---|---|---|
| Cloud Backup | Norton cloud storage | Use this when you want a cloud copy accessible through Norton’s account tools. A USB or external drive is not needed for this destination. |
| Local backup | A local drive you select | Use this when you want a separate copy on local storage. The destination device must be connected and turned on for the backup. |
Restore a backup set to your computer
- In Norton, select Security, then open Cloud Backup.
- Choose the source location, either Cloud Backup or Local backups.
- Select the backup set, then choose Restore.
- Choose the files and folders to restore.
- Restore them to their original location or select a different destination folder, then start the restore.
Restore time depends on the number and size of the files. If you restore onto a new device, Norton says the original folder structure may not be reproduced exactly; check the destination and organize the recovered files if necessary. Follow Norton’s restore instructions.
Rank #3
- Sleek 7-in-1 USB-C Hub: Features an HDMI port, two USB-A 3.0 ports, and a USB-C data port, each providing 5Gbps transfer speeds. It also includes a USB-C PD input port for charging up to 100W and dual SD and TF card slots, all in a compact design.
- Flawless 4K@60Hz Video with HDMI: Delivers exceptional clarity and smoothness with its 4K@60Hz HDMI port, making it ideal for high-definition presentations and entertainment. (Note: Only the HDMI port supports video projection; the USB-C port is for data transfer only.)
- Double Up on Efficiency: The two USB-A 3.0 ports and a USB-C port support a fast 5Gbps data rate, significantly boosting your transfer speeds and improving productivity.
- Fast and Reliable 85W Charging: Offers high-capacity, speedy charging for laptops up to 85W, so you spend less time tethered to an outlet and more time being productive.
- What You Get: Anker USB-C Hub (7-in-1), welcome guide, 18-month warranty, and our friendly customer service.
Download one file from the Norton account portal
- Sign in to your My Norton account portal.
- Open the Cloud Backup tile and choose View Backup Sets.
- Select the backup set that contains the file.
- Find the file using the available search or filters, then choose Download.
This portal route is useful when you need an individual cloud-backed file rather than restoring a set through the desktop product. See Norton’s instructions for restoring or downloading files.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.If a backup set is missing
- Sign out of the Norton app, then sign back in with the same account used when the set was configured.
- In your Norton account portal, confirm that the subscription is active and that the original device is visible.
- Sign back into the app, open Cloud Backup, and wait a few minutes for the set to appear.
Norton recommends these checks when a saved set is not listed. See Norton’s missing-backup-set troubleshooting steps.
Quick Recap
Best Value
- 5-in-1 Connectivity: Equipped with a 4K HDMI port, a 5 Gbps USB-C data port, two 5 Gbps USB-A ports, and a USB C 100W PD-IN port. Note: The USB C 100W PD-IN port supports only charging and does not support data transfer devices such as headphones or speakers.
- Powerful Pass-Through Charging: Supports up to 85W pass-through charging so you can power up your laptop while you use the hub. Note: Pass-through charging requires a charger (not included). Note: To achieve full power for iPad, we recommend using a 45W wall charger.
- Transfer Files in Seconds: Move files to and from your laptop at speeds of up to 5 Gbps via the USB-C and USB-A data ports. Note: The USB C 5Gbps Data port does not support video output.
- HD Display: Connect to the HDMI port to stream or mirror content to an external monitor in resolutions of up to 4K@30Hz. Note: The USB-C ports do not support video output.
- What You Get: Anker 332 USB-C Hub (5-in-1), welcome guide, our worry-free 18-month warranty, and friendly customer service.
Rank #4
- Dual Converters, Infinite Potential：Includes 2× USB C male to USB A female adapters and 2× USB A male to USB C female adapters. Perfect for a wide range of uses—tablets with Bluetooth keyboards, expand USB ports on macbook, and more. Two different converters for all your daily needs
- Next-Level 10Gbps & 3A Charging: No more slow 480Mbps, this usb to usb c adapter has a transfer speed of up to 10Gbps, allowing you to do more transferring in less time. This usb adapter fits both USB A and USB C charger, supporting up to 3A fast charging
- Upgraded Exquisite Craftsmanship: With an aluminum alloy housing and metal connector, the usbc to usb adapter is extremely durable and sturdy. Rigorously tested to withstand more than 10,000 times of plugging and unplugging, ensuring long-lasting performance
- Broad Compatible: The usb c to usb adapter widely supports all USB C/ USB A devices like laptops, tablets, cellphones, car chargers, and phone chargers. Such as compatible with MacBook Pro/Air 2023/2022, Thunderbolt 4/3 Devices,Apple MagSafe Watch 9/8/7/SE/Ultra, iPad Pro 2022/2021, Samsung Galaxy S23/S20/S10, and iPhone 17/16/15 Pro. Plug and play
- Please Note: To reach 10Gbps speed, keep the cable under 3.3 ft. For USB A Male to USB C adapters, try flipping the USB C connector. USB C Male to USB A adapters support bidirectional 10Gbps transfer within 3.3 ft
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
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