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How to Check Your HP Printer’s Warranty Status and Fix Date Errors

Use HP’s warranty lookup to check a printer’s status, and learn how to handle a date that does not match your proof of purchase.
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To check an HP printer’s warranty, open HP’s printer support page, choose the warranty-status option, select the country or region where you bought the printer, and submit its serial number. If the result looks wrong, keep your dated proof of purchase and contact HP for your region; the lookup alone does not confirm that a particular repair is covered.

Check your HP printer’s warranty status

  1. Go to HP’s official printer support page and open the warranty or service-status option.

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  2. Choose the country or region where you purchased the printer. If you are outside the United States, use HP’s localized support site or the relevant regional warranty form, such as the United Kingdom warranty-check page.

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  3. Enter the printer’s serial number and submit the form. HP’s general printer-support page also allows you to identify a product by serial number, product number, or product name.

    #1 Best Overall
    HP 67 Black Ink Cartridge | Works with DeskJet 1255, 2700, 4100 and Envy 6000, 6400 Series, Eligible for Instant Ink, 3YM56AN | Packaging May Vary
    • HP Ink Cartridges are engineered to work with HP printers to provide consistent quality, reliability and value
    • Works with these HP Printers: DeskJet 1255, 2710e, 2720e, 2721e, 2722, 2722e, 2723e, 2724, 2725, 2732, 2742e, 2752e, 2755, 2755e, 4110e, 4120e, 4121e, 4122e, 4123e, 4130e, 4132e, 4152e, 4155e, 4158e; DeskJet Plus 4122, 4132, 4155
    • Works with these HP Printers: ENVY 6010e, 6020e, 6022e, 6030e, 6032e, 6034e, 6050e, 6052e, 6055, 6055e, 6075, 6075e, 6420e, 6422e, 6430e, 6432e, 6450e, 6452e, 6455e, 6458e, 6475e; ENVY Pro 6455, 6458, 6475
    • Cartridge yield (approx.): 120 pages
    • Trusted HP Printer Ink Cartridges for every printing need: Perfect for everyday home, office, and small business printing needs — choose HP 67 Ink Cartridges for reliable printing
  4. Review the warranty or service status shown. If HP cannot identify the printer, follow the page’s prompts for additional product details; do not substitute information from another device.

Find the printer’s serial number

The warranty form asks for a serial number. HP’s support page provides product-identification help, but label locations vary by printer, so use the guidance for your exact model rather than assuming one location applies to every HP printer. You can also try the product number or product name in HP’s broader printer-support flow if you need to identify the device.

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63XL Ink Cartridges Black and Color Replacement for HP Ink 63 for HP 63XL Ink Cartridge Combo Pack Work for HP OfficeJet 3830 4650 5255 5258 5200; Envy 4520 4512 4510; DeskJet 1112 2130 3630 (2 Pack)
  • Higher Page Yield: Up to 750 pages for hp ink 63 black, 450 pages for hp 63 ink tri-color (at 5% coverage of A4 paper)
  • Package Includes: 1 x 63XL black ink cartridge, 1 x 63XL color ink cartridge, 1 x User Guide
  • Compatible for HP OfficeJet 3830, 3831, 3832, 3833, 3834, 3836, 4650, 4652, 4654, 4655, 4656, 4657, 4658, 5255, 5200, 5220, 5222, 5230, 5232, 5252, 5258, 5260, 5264, 5212
  • Compatible for HP Envy 4520, 4510, 4511, 4512, 4513, 4516, 4517, 4521, 4522, 4523, 4524, 4525, 4526, 4527, 4528
  • Compatible for HP DeskJet 1110, 1111, 1112, 1113, 1114, 2130, 2131, 2132, 2133, 2134, 2136, 2137, 2138, 3630, 3631, 3632, 3633, 3634, 3635, 3636, 3637, 3638, 3639, 3640

If the warranty date looks wrong

Keep your dated sales or delivery receipt, then contact HP through the support route for your country or region. HP’s worldwide warranty statement says a dated sales or delivery receipt showing the purchase or lease date is proof of that date, unless HP or an authorized reseller has told you otherwise in writing. HP may require proof of purchase to verify warranty timing or provide service.

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HP’s worldwide statement says the limited-warranty period starts on the later of the purchase or lease date from HP or the date HP—or, where applicable, an authorized service provider—completes installation. A date displayed in the lookup is a useful status record, but if it conflicts with your documentation, ask HP to review it rather than assuming the displayed date is final.

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HP Original 910 Cyan, Magenta, Yellow / 910XL Black Ink Cartridges (4-Pack) | Works OfficeJet 8010, 8020 Series OfficeJet Pro 8020, 8030 Series | Eligible for Instant Ink | 3JB41AN
  • Automatic
  • These cartridges work with: HP OfficeJet Pro 8020, 8020e, 8025, 8028, 8030e, 8035
  • Cartridge yield (approx.): 825 pages black, 315 pages per color
  • Up to 2x more prints with Original HP Ink vs. non-Original HP Ink
  • 82% of HP ink cartridges are manufactured with recycled plastic
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.Support on Ko-Fi

What the warranty result does—and does not—tell you

HP’s lookup is the official way to check the warranty or service-status record associated with your printer. It does not, by itself, guarantee that a specific fault or repair is eligible for warranty service. Before seeking repair, consult the applicable HP warranty statement for the exact product and region, then confirm eligibility and available support options with HP.

There is no single warranty period that can safely be applied to every HP printer. Coverage terms depend on the product and applicable conditions, and can vary by location. Check the statement for your particular printer instead of relying on a general duration.

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HP Original 67 Tri-Color / 67XL Black Ink Cartridges (2-Pack) | Works DeskJet 1255, 2700, 4100 Series Envy 6000, 6400 Series | Eligible for Instant Ink | 3YP30AN
  • Automatic
  • These cartridges work with: HP DeskJet 1255, 2710e, 2720e, 2721e, 2722, 2722e, 2723e, 2724, 2725, 2732, 2742e, 2752e, 2755, 2755e, 4110e, 4120e, 4121e, 4122e, 4123e, 4130e, 4132e, 4152e, 4155e, 4158e; HP DeskJet Plus 4122, 4132, 4155
  • These cartridges work with: HP ENVY 6010e, 6020e, 6022e, 6030e, 6032e, 6034e, 6050e, 6052e, 6055, 6055e, 6075, 6075e, 6420e, 6422e, 6430e, 6432e, 6450e, 6452e, 6455e, 6458e, 6475e; HP ENVY Pro 6455, 6458, 6475
  • Cartridge yield (approx.): 240 pages black, 100 pages tri-color
  • Up to 2x more prints with Original HP Ink vs. non-Original HP Ink
Rank #4
HP 67XL Black High-Yield Ink Cartridge | Works with DeskJet 1255, 2700, 4100, Envy 6000, 6400 Series | Eligible for Instant Ink | 3YM57AN | Packaging May Vary
  • HP Ink Cartridges are engineered to work with HP printers to provide consistent quality, reliability and value
  • Works with these HP Printers: DeskJet 1255, 2710e, 2720e, 2721e, 2722, 2722e, 2723e, 2724, 2725, 2732, 2742e, 2752e, 2755, 2755e, 4110e, 4120e, 4121e, 4122e, 4123e, 4130e, 4132e, 4152e, 4155e, 4158e; DeskJet Plus 4122, 4132, 4155
  • Works with these HP Printers: ENVY 6010e, 6020e, 6022e, 6030e, 6032e, 6034e, 6050e, 6052e, 6055, 6055e, 6075, 6075e, 6420e, 6422e, 6430e, 6432e, 6450e, 6452e, 6455e, 6458e, 6475e; ENVY Pro 6455, 6458, 6475
  • Cartridge yield (approx.): 240 pages
  • Trusted HP Printer Ink Cartridges for every printing need: Perfect for everyday home, office, and small business printing needs — choose HP 67XL Ink Cartridges for reliable printing

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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