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How to Check Whether Your Eye Drops Are Included in a Recall

Compare your eye drops’ exact product details and lot number with an official FDA notice. Here’s where to search and what to do if they match.
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To find out whether your eye drops are included in a recall, compare the exact product and lot number on the bottle or box with the details in an official recall notice. A matching brand name alone is not enough: recalls may apply only to specified lots, sizes, or formulations.

Find the product and lot details on your package

Use the bottle or its original box, not a retailer listing or your memory. Write down the brand and full product name, strength or formulation, package size, manufacturer if shown, and lot number. The lot number is the key detail for checking whether a medicine matches a recall.

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The U.S. Food and Drug Administration (FDA) advises: “If your medicine has been recalled, check the lot number on the label of your medicine to see if it matches the lot number of the recalled medicine in the notification.” Read the FDA’s guidance on understanding drug recalls.

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Search official FDA recall pages

  1. Start with the FDA’s eye-drop alerts and warnings for eye-drop-specific information.
  2. Search the FDA’s Drug Recalls page using the product name, brand, or manufacturer.
  3. If needed, search the broader Recalls, Market Withdrawals, & Safety Alerts page by product or company name.

Open the notice itself rather than relying on a search-result snippet. Check its product description, manufacturer, formulation or strength, package size, and affected lot numbers against the package in your possession. Also read the stated reason for the recall and the directions for consumers.

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Visine Red Eye Hydrating Comfort Redness Relief Eye Drops, 0.5 fl. oz
  • Visine red eye hydrating comfort drops: Contains 1% polyethylene glycol 400 for redness and irritation relief; works in just 30 seconds; effective and convenient to have on hand when needed
  • Hydrating eye drops: Dual-powered formula relieves redness of the eye due to minor eye irritations for the temporary relief of burning, irritation, and discomfort due to dryness of the eye or exposure to wind or sun
  • ​Needed relief: Don’t let irritation and discomfort stop you from living your best life; apply these moisturizing eye drops when needed to give you relief, anywhere and everywhere; on-the-go approved
  • ​Backed by 65 years of expertise: For the relief of redness of the eye and protection against further irritation; Visine brings fast-acting relief when you need and want it; FSA/HSA eligible without prescription
  • Convenience: Redness-reducing eye drops whenever you need it; adults & children 6 years of age & over: put 1 or 2 drops in the affected eye(s) up to 4 times a day; children under 6 years of age: consult a doctor, children under 2 years of age: do not use

Decide whether the notice matches your package

  • Product and lot match: Treat the package as included and follow the notice’s instructions.
  • Product matches but the lot does not: Check whether the notice covers additional lots, sizes, or formulations before drawing a conclusion. Do not assume that all products with the same brand are included—or excluded.
  • You cannot identify the lot or product clearly: Contact the manufacturer or the pharmacy that dispensed the drops and ask them to help identify the package.

If you do not find a matching recall

A search with no match means only that you did not find a notice in the pages you checked; it does not prove that no recall exists. The FDA notes that not all recalls are announced on FDA.gov or in news media. Its broad recalls page covers certain press releases and public notices, and listings remain available there for three years before archival.

For an older notice, search the FDA archive by product or company name and year. If the result is still unclear, ask the manufacturer or dispensing pharmacy to verify the product and lot. The FDA also provides recall data sets, including firm-issued recall files.

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Lumify Redness Relief Eye Drops, Whiter & Brighter Looking Eyes, 0.25 oz
  • EYE DROPS FOR RED EYES: LUMIFY redness reliever eye drops significantly reduce redness to help reveal your eyes' natural radiance. From the eye care experts at Bausch + Lomb, LUMIFY works in 1 minute & lasts up to 8 hours.
  • LUMIFY IS DIFFERENT: LUMIFY eye drops are one of a kind. LUMIFY is the only over-the-counter drop that contains the active ingredient brimonidine, which works to selectively target redness, alleviating some of the potential side effects associated with other redness relievers, when used as directed.
  • FDA APPROVED: LUMIFY contains no bleach or dyes and is FDA approved. LUMIFY eye drops significantly reduce redness to help eyes appear whiter, brighter, and more radiant. It’s the #1 Eye Doctor recommended redness reliever (based on IQVIA survey)
  • WHAT CAUSES EYE REDNESS? Eye redness, unrelated to infection or injury, is a common condition that can be caused by eye fatigue, dryness or dust, overexposure to the sun, allergies, swimming in chlorinated pools, or contact lenses.
  • AMAZING LOOKING EYES: We understand how important eyes are. And despite all the eye creams, mascara, eye-liners and shadows, if your eyes are red, you won’t look your best.

What to do if your drops are included

Follow the specific notice for whether to stop using the drops, how to return them, whether a refund is available, or whom to contact. The remedy depends on the recall; do not assume every recall uses the same return or replacement process.

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If the drops are prescribed or you rely on them to manage an eye condition, contact your prescribing clinician or pharmacist promptly about a replacement or safe treatment plan. Do not make an unsupervised treatment change.

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Systane Ultra Lubricating Eye Drops, 0.33 oz, Twin Pack
  • DRY EYE RELIEF: SYSTANE ULTRA Lubricating Eye Drops help deliver extended protection and high-performance dry eye symptom relief that lasts
  • EXTENDED PROTECTION: Get extended protection for relief from dry eyes that lasts with SYSTANE ULTRA Lubricant Eye Drops
  • HIGH PERFORMANCE RELIEF: SYSTANE lubricant eye drops provide high-performance, long-lasting dry eye relief. Fits into your daily eye care routine
  • FAST ACTING HYDRATION: Moisture-rich lubricant eye drops provide fast-acting hydration at home, work, while traveling, or in dry indoor air
  • LUBRICATED & REFRESHED FEEL: Helps your eyes feel lubricated and refreshed with these eye drops for dry eyes
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Symptoms that need prompt attention

Eye drops must be sterile because they are applied to the eye, and the FDA has described serious outcomes associated with contamination-related recalls. If you experience an issue such as eye discharge, pain, vision changes, or discomfort, stop using the drops and talk to a doctor. The FDA also advises reporting unexpected side effects.

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Systane Ultra Lubricating Eye Drops, 0.14 oz
  • DRY EYE RELIEF: SYSTANE ULTRA Lubricating Eye Drops help deliver extended protection and high-performance dry eye symptom relief that lasts
  • EXTENDED PROTECTION: Get extended protection for relief from dry eyes that lasts with SYSTANE ULTRA Lubricant Eye Drops
  • HIGH PERFORMANCE RELIEF: SYSTANE lubricant eye drops provide high-performance, long-lasting dry eye relief. Fits into your daily eye care routine
  • FAST ACTING HYDRATION: Moisture-rich lubricant eye drops provide fast-acting hydration at home, work, while traveling, or in dry indoor air
  • LUBRICATED & REFRESHED FEEL: Helps your eyes feel lubricated and refreshed with these eye drops for dry eyes
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Opcon-A Allergy Eye Drops, Antihistamine and Redness Relief for Itchy, Red Eyes, Soothes Irritation from Pollen, Ragweed, Grass, Animal Hair and Dander Clinically Proven Formula, 0.5 Fl Oz (Pack of 2)
  • EYE DROPS FOR ALLERGIES AND EYE ITCHING: Opcon A eye drops combine an antihistamine with a redness reliever to help relieve itchy, red, irritated eyes. Temporary relief from itching & redness caused by pollen, ragweed, grass, animal hair & dander
  • RELIEF FOR ITCHY EYES : These allergy relief eye drops are clinically proven to provide effective relief of redness & itching caused by allergens. These allergy eye drops can be used up to four times a day to give temporary relief from symptoms
  • BAUSCH +LOMB EYE DROPS: Whether you have dry eyes, red eyes, itchy eyes, or all of the above, we offer a variety of options for your needs, including lubricating & preservative-free eye drops
  • EYE CARE EXPERTS: For over 150 years, Bausch + Lomb has focused on innovation & quality in our eye care products, from contact lenses & solutions to eye drops, ointments, eye vitamins & more
  • EYE DROPS & MORE: Bausch + Lomb makes eye care products you can trust, from contact lens solution to eye drops, vitamins, & ointments to help make sure your eyes feel healthy, moisturized, & protected

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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